Auerswald ETS-2106 I, Руководство оператора

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B-26 Operator's Manual
Oper
ati
o
n
Without your personal consent, it is not possible for these people to access your system in
this way! This means that service technicians cannot carry out (one-off) remote program-
ming until you have given your permission by punching in a specific digit.
Sequence of remote programming:
For the customer:
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You talk to the service technician via one of your PBX's extensions and an established
external connection. For his or her part, the technician uses an extension in his or her
telephone system and has a PC running your PBX's user software connected to the
serial port of his or her system.
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The service technician explains to you the action he or she is going to take with your
PBX's configuration data.
���
If you are agreed with the action that the technician intends taking, punch in
F 99
.
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You now hear the acknowledgement tone and you can replace the handset.
���
The external connection is now maintained for a certain period of time to allow the tech-
nician to read out data or reprogram it.
���
After this, the connection is either cleared or the service technician calls back so that you
can talk to him or her again.
For the service technician:
���
You use an extension in your telephone system and an established external connection
to talk to the customer, who uses an extension in his or her PBX.
���
You explain to the customer the action you are going to take with his or her PBX's con-
figuration data.
���
If the customer agrees with your intended action, he or she punches in
F 99
and you
dial
F 98
.
���
You now hear the acknowledgement tone.
���
Using the user program (System menu item Remote Load or Remote Store) you can
either read out or reprogram all the programming steps.
���
You now hear the engaged tone (the signal to replace the handset). After this, you
should replace the handset.
���
You can exit the user program menu item either with or without re-calling; i.e. after car-
rying out remote programming, the connection is either cleared or a re-call is triggered
to allow you to talk to the customer again.
h
The service technician must have an ETS-1006 FAX, ETS-2006, ETS-2006 FAX,
ETS-2008 I, ETS-2104 I, ETS-2106 I, ETS-2116 I, ETS-4016 FAX, ETS-4216 I,
ETS-4308 I, ETS-2204 I, ETS-2106 I Rev 2 or an upward-compatible system to be able to
read and change the programming of your PBX via an external connection between the two
systems. Apart from this, he or she needs the user software for the customer's PBX.
If the service technician changes the downloaded programming data, it is not updated in
your PBX at the same time. To do this, the technician must upload the data back to the PBX
after he or she has changed it (in the same way as it was downloaded).