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SYMPTOM
CAUSE (AND REMEDY)
• The region number of the disc doesn't match the region number of this unit.
• Clean the disc.
• The disc is scratched.
The picture is not
clear
No picture
• Make sure that you've selected DVD mode.
• The system is in pause mode. Press the
PLAY button to return to normal play
mode.
• Fast forward or fast reverse is performed. Press the
PLAY button to return to
normal play mode.
• The DTS DVD cannot be decoded to have speaker output.
• This unit is too hot. Shut off the unit for 30 minutes to allow it to cool down.
The remote does
not function.
• Ensure the AC power cord is connected.
• The unit is not turned on.
No power.
DVD
No sound or only a
very low-level
sound is heard.
• Clean the disc.
• There is no disc inside ("No Disc" appears on the screen).
• Insert the disc correctly with the label side facing up on the disc tray.
• Clean the disc.
• A non-NTSC disc has been inserted. The unit and disc region number are incom-
patible.
• Condensation may have formed inside the unit due to a sudden change in tem-
perature. Wait about an hour for it to clear and try again.
The disc does not
play.
Severe hum or
noise is heard.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace all batteries in the remote with new ones.
TROUBLESHOOTING GUIDE
TV
Snowy picture,
multiple image,
picture distorted,
picture blurred and
noisy sound.
• Check antenna location, direction or connection.
• Check the PICTURE SETTING in the TV SETUP MENU.
• Not plugged into AC outlet.
• Make sure that you've selected TV mode.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected to properly.
• Increase the volume.
• The antenna is broken.
• Check for local interference.
No color of picture.
No picture and
sound.
• Magnetic interference from unshielded equipment.
• Turn OFF the unit for 30 minutes, then turn ON again.
Colored patches of
picture.
