Troubleshooting
Problem
Possible Cause
Solut ion
The transmit light
does not go on after
DC power is applied
to the transmitter
Faulty AC adapter
or faulty power outlet
Check the power outlet and the
AC adapter; if possible, check for
correct voltage of the AC adapter.
The transmit light
goes out after a few
seconds and does
not l ight again
N o audio present at
audio input
Check the audio connection to
the transmitter and ensure that
there is audio present.
Transmitter hung up
Disconnect and then reconnect
DC power.
No audio at receiver Faulty AC adapter
or faulty power outlet
Check the receiver power supply.
Strong interference
See under “Strong Interference“
on next page.
Audio is distorted
Audio volume too
hi gh
Adjust the transmitter volume
control until clipping stops.
Ampl ifier volume
control set too high
Lower the source audi o vol ume
until clippi ng stops.
Strong interference
See under “Strong Interference“
on next page.
Receiver audi o level
is too low
Audio volume too low R aise the source audio volume to
achieve the desired audio level.
C onnect transmitter to an
adjustable audio output
Ampl ifier volume
control set too low
Adjust the ampli fier volume
control to achieve desired audio
level.
Audio drops out
intermittently or
crackles
Strong interference
See under “Strong Interference“
on next page.
Unstable power
supply / power surges
Ensure that the power outlet
delivers a stable voltage. Very
strong surges or voltage
fluctuations may cause audio
dr opouts. Try using asurge
pr otector.
User and Installation Guide
R
User and Installation Guide
R
For up-to-date troubleshooting advice, visit
www.amphony.com
Problem
Possible Cause
Solut ion
T ransmitter range is
extremely short
Strong interference
In some cases, there may be
strong interference preventing
pr oper reception of the audi o
signal whi ch can be caused by
5.8 GHz cordless telephones or
5.8 GHz wireless networks. Either
eli minate the interference, locate
the base unit of the cordless
phone in another room, set the
wireless network to use the 5.1
GHz frequency band rather than
5.8 GHz, relocate the transmitter,
relocate or reorient the amplifier
to improve reception.
Too many obstacles
Audio wi ll dr op out if there are too
many obstacl es between the
transmitter and the receiver, try
relocating the transmitter or
receiver to improve reception.
Page 7
Page 8
0
5
25
75
95
100
