In Case of Problems
34
9
In Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the fol-
lowing information first. In the case of technical problems, you can
contact our hotline service, tel. 0180 5 00 13 88 (cost via Telekom at
time of going to print: 14 ct/min). In the case of claims under the
terms of guarantee, please contact your sales outlet. There is a 2
year period of guarantee.
Problems and solutions
Problems
Solutions
The caller
number dis-
play (CLIP
1
)
does not
function
− The caller number display (CLIP) is a supplementary
service offered by your telephone network provider.
Contact your network provider for further information.
− The caller has suppressed the transmission of their
phone number.
The batteries
are empty
within a short
time
− The batteries are empty or defective.
− Place the handset in the base station properly. Clean
the contact surfaces on the handset and base station
with a soft, dry cloth.
− Place the handset in the base station for 14 hours.
Connection
is disturbed
or cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− The batteries are weak
No tele-
phone calls
possible
− The telephone is not connected properly or is defective.
Only use the telephone connection cable supplied.
− Test whether the telephone connection is in order by
using another telephone.
− The power adaptor plug is not plugged in or there is a
complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
Service−Hotline Germany: Tel. 0180 5 001388 (cost via Telekom at time of going to print: 14 ct/min)
1
CLIP: C
alling
L
ine
I
dentification
P
resentation =
Display the caller’s phone number.
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