GB
29
Appendix
In Case of Problems
Should problems arise with the telephone, please refer to the following infor-
mation first.
In the case of technical problems, contact our Hotline. Please refer to our
website
www.audioline.de
for the telephone number.
In the case of claims under the terms of guarantee, contact your sales outlet.
There is a 2 year period of guarantee.
☞
Some issues may simply be resolved by disconnecting the power to the
unit. In such instances the power to the main base station should be switched
off and batteries in the handset should also be removed for about 20 minutes.
After which reconnect everything to determine if this has resolved the issue.
I can’t make phone calls
• Make sure the phone cable is connected properly. If it is, there may be a
fault. Please make sure you’re using the phone cable that came with your
phone or a similar one.
• Check power’s plugged in, switched on and working.
• Make sure you aren’t too far from the base (in ideal conditions, it should
work up to 300 metres outdoors and up to 50 metres indoors).
• Test the phone line and socket by using another phone.
I keep losing my connection
• Make sure you aren’t too far from the base station (in ideal conditions, it
should work up to 300 metres outdoors and up to 50 metres indoors).
• The base station may not be in an ideal location – consider moving it.
My handset keeps switching off
• It may need recharging. So it can charge fully, place your handset on its
charger base for at least 8 hours (make sure the power socket is switched
on!).
• Replace the rechargeable batteries. Any replacement batteries should be
the same type as those provided.
Caller’s identification (Call Line ID) isn’t working
• Check you have this service on your phone line. Please call your network
provider.
• The caller may have withheld their phone number.
My handset doesn’t ring
• Check that the ringer is on. See page 19.
