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Troubleshooting Common Problems
General
There are no lights on the Concert AVR-6 / AVR-8
ü
Pressing any button or the Standby button on the front panel should wake
the Concert AVR-6 / AVR-8.
ü
Verify that the power cord is plugged into a live AC outlet.
ü
Verify that the rear panel Power switch on the Concert AVR-6 / AVR-8 is
“On”.
The main front panel display is blank
ü
Press the Display button. This button controls the display brightness and
also allows you to turn the display off entirely.
The main zone changes while selecting sources from Zone 2
ü
Change the Zone 1 Control option in the Zone 2 Configuration Menu to
Off.
Video
No video/picture
ü
Verify your video display or projector is turned on and set to the correct
input for the Concert AVR-6 / AVR-8. Press the Menu button on the Concert
AVR-6 / AVR-8 and look for the Main Menu to show on the video display.
ü
Verify the correct input on the video display is selected for the output of the
source (i.e. Component Video if the output of the DVD player is Component).
ü
Verify the Video Input assignment configurations. Make certain that the
correct video input is assigned to the source you are playing.
ü
If at any point you need to reset the video output resolution and frame rate
to the default setting, push and hold the “Select” button for 3 seconds.
ü
If you are using a Blu-ray player with a 1080p/24 fps (frames per second)
format, you will want to confirm the output format of the player you are using
matches with the input format of your display device. The Concert AVR-6 / AVR-
8 supports both 1080p/24 fps (frames per second) and the more commonly used
1080p/60 fps video formats. To properly utilize the 1080p/24 format you will want
to make sure that the source device (i.e. Blu-ray player) and the display device
(i.e. projector or TV) are both capable of supporting this format. In the Video
Output section of the Setup menus, set the Output Resolution of your Concert
AVR-6 / AVR-8 to 1080p (not Preferred) and make sure that the Frame Rate is
set to Auto. Failure to do any of the above could result in no image.
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