®
What to do if you need
service
First, contact AudioControl, either by phone (425)775-8461
or FAX (425)778-3166. We’ll verify if there is anything wrong
that you can fix yourself, or arrange to have it sent back to our
factory for repair. Please include the following items with the
returning unit:
1)
A copy of your proof of purchase (that sales receipt we’ve
been harping about). No originals please. We cannot guaran-
tee returning them to you.
2)
A brief explanation of the trouble you are having with The
Architect
®
. (You’d be surprised how many people forget
this.)
3)
A return street address. (No PO Boxes, please)
4)
A daytime phone number in case our technican has a question
about the problem you are having.
You’re responsible for the freight charges to us, but we’ll pay
the return freight back. We match whatever shipping method you
use to send it to us, so if you return the unit overnight freight, we
send it back overnight. We recommend United Parcel Service
(UPS) for most shipments.
Repair service is available at:
Attn:
Service Department
22410 70th Avenue West
Mountlake Terrace, WA 98043 USA
Phone 425/775-8461 • FAX 425/778-3166
e-mail: [email protected]
What to do if
you need
service
24
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