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RXV81 MTR on Android Video Collaboration Bar 

User's & Administrator's Manual 

64 

Document #: LTRT-18251 

 

 

6. 

Navigate to and select 

Copy Logs

. 

Company portal logs are copied to: 

sdcard/Android/data/com.microsoft.windowsintune.companyportal/files/ 

7. 

To pull the logs, use ssh: 

scp -r admin@hosp_ ip:/sdcard/android/data/com.microsoft.windowsintune.companyportal/files/ 

 

Files are quite heavy so you may need to pull them one by one.

 

  Launch Mobile Teams  

‘App not found’. N/A in this release. 

  Debug Recording  

This feature enables Admin users to perform media/DSP debugging. 

 

 

Note: 

DSP recording can be activated on the fly without requiring the network administrator to 

reset the phone.  

 

To reset the configuration: 

1. 

Navigate to and select 

Debug Recording

. 

Содержание RXV81

Страница 1: ...User s Administrator s Manual AudioCodes High Definition IP Phones Series RXV81 Microsoft Teams Rooms on Android Video Collaboration Bar Version 1 18 349...

Страница 2: ......

Страница 3: ...eystore 16 Device Certificate 16 Data Protection 16 Device File System 16 Debugging Interface 16 1 5 3 Android Security Updates 16 1 5 4 AudioCodes Root CA Certificate 17 2 Setting up the RXV81 19 2 1...

Страница 4: ...aunch Mobile Teams 64 Debug Recording 64 Erase all data factory reset 65 Screen Capture 65 Remote Packet Capture 66 5 2 Performing Recovery Operations Manually using Shortcut Keys 66 5 3 Configuring U...

Страница 5: ...state 26 Figure 4 3 Camera settings 28 Figure 4 4 New meeting Invite someone 29 Figure 4 5 New meeting Enter the name of a person 29 Figure 4 6 New meeting Select the name of a person 30 Figure 4 7 D...

Страница 6: ...RXV81 MTR on Android Video Collaboration Bar User s Administrator s Manual 6 Document LTRT 18251 This page is intentionally left blank...

Страница 7: ...U Directive Pursuant to the WEEE EU Directive electronic and electrical waste must not be disposed of with unsorted waste Please contact your local recycling authority for disposal of this product Cus...

Страница 8: ...RXV81 MTR on Android Video Collaboration Bar User s Administrator s Manual 8 Document LTRT 18251 This page is intentionally left blank...

Страница 9: ...workplaces When used as a standalone MTR video and sharing are displayed on the TV screen and meetings are controlled via the remote control RC In addition to standalone mode the RXV81 can be used in...

Страница 10: ...superb surround sound ensures that everyone in the meeting room is seen and heard Wide angle 4K Camera 12M Storage Covers a 110 viewing angle capturing every seat in the room even in tight spaces with...

Страница 11: ...etooth remote control unit Managed using AudioCodes One Voice Operations Center OVOC Device Manager or Microsoft s Teams admin center TAC 1 3 Hardware Features The RXV81 can be used on an ad hoc basis...

Страница 12: ...device marked 2 to connect to PC MAC BYOD device peripheral mode 3 status LEDs indicating camera on off mute on call state device health Wi Fi dual band support Bluetooth 5 0 12V 3A DC power input Blu...

Страница 13: ...t Camera settings with different privileges for user and Admin In idle Admin and during a call meeting all users long pressing the camera button on the RC allows Defining editing a new preset Moving t...

Страница 14: ...the organization premise Visit Microsoft technical pages and learn more on security guidelines and policies for Microsoft Teams adoption Overview of security and compliance Microsoft Teams Microsoft...

Страница 15: ...ith an app that pretends to be Microsoft but which lacks the private key that is known only to Microsoft Web Browser The device does not include a Web browser users cannot browse to the public interne...

Страница 16: ...d securing user data Device File System The device file system is encrypted on the RXV81 device customers may enforce a policy of device encryption via Microsoft Intune Debugging Interface The device...

Страница 17: ...rD96 mUcPElWrKspv7Qy4I14fsK yMArixRopTL1munVVPpSFM9Jh8IY3JHyr5CQJXKKs EhGAJsnHaRqsR2Su3X WtslgEF cvP34pxhlhFL29nMfnaFATSS3rgGaFlSvl1ZS esLMqkWjp9cqGYrvt7K61sYnvMMb o KbWqVokXb Fr7bwIDAQABo3gwdjAMBgNV...

Страница 18: ...RXV81 MTR on Android Video Collaboration Bar User s Administrator s Manual 18 Document LTRT 18251 This page is intentionally left blank...

Страница 19: ...he hardware of the RXV81 including Package contents Mounting Cabling 2 1 Getting Started After mounting and cabling the RXV81 device as shown in the Deployment Guide pair the supplied remote control w...

Страница 20: ...oration Bar User s Administrator s Manual 20 Document LTRT 18251 3 On the RC simultaneously press and hold until RC and RXV81 are connected 4 Use the remote control to navigate to and select a languag...

Страница 21: ...d clouds the network administrator can choose the Settings gear on the sign in page to see the options that are applicable to their tenant 3 1 1 Remote Provisioning and Sign in from Teams Admin Center...

Страница 22: ...file and then select Upload Step 2 Generate a verification code You need to generate a verification code for the devices The verification code is generated in bulk or at the device level and is valid...

Страница 23: ...the device is provisioned successfully the tenant name will be available on the sign in page Step 4 Sign in remotely The provisioned device appears in the Awaiting sign in tab Initiate the remote sign...

Страница 24: ...Video Collaboration Bar User s Administrator s Manual 24 Document LTRT 18251 When the tenant admin is signing in from Teams Admin Center the user interface on the device is blocked to prevent other a...

Страница 25: ...n how to synchronize the remote controller and the Teams application The figure below shows AudioCodes remote controller The software on the remote controller is managed by the RXV81 The remote contro...

Страница 26: ...s You can modify the camera settings relating to the look and feel of the video user interface to suit your preferences To access the camera settings On the remote controller long press the camera ico...

Страница 27: ...mera settings to be used in a video call so that users can switch easily between predefined camera settings camera presets per user requirements in the call Note Users can toggle between the presets a...

Страница 28: ...mode 1 Long press the camera button to access Camera settings Figure 4 3 Camera settings 2 Navigate to and select Views to create a view you can create up to three views 3 Navigate to and select PTZ...

Страница 29: ...ch screen To start a new meeting 1 In the home screen shown in the preceding figure navigate to and select the Meet Now option Figure 4 4 New meeting Invite someone 2 In the Invite someone field enter...

Страница 30: ...select Start meeting Note The server allocates a meeting ID number and sends an invite message to all participant devices All devices simultaneously indicate an incoming call the Calling screen is di...

Страница 31: ...User s Administrator s Manual 4 Getting Started Version 1 18 31 RXV81 MTR on Android Video Collaboration Bar...

Страница 32: ...s Manual 32 Document LTRT 18251 4 3 Dialing a Number You can manually dial someone s phone number To dial a phone number 1 In the home screen navigate to and select the Dial pad option Figure 4 7 Dial...

Страница 33: ...tooth and Bluetooth Beaconing an integral feature in Microsoft Teams Rooms MTRs The MTR device is RXV81 If you bring a laptop or a Teams Mobile Client near the RXV81 it ll offer the RXV81 as the room...

Страница 34: ...a digital canvas on which they can sketch illustrate collaborate brainstorm plan and share perspectives with one another in real time The focus switches away from the presenting participant to the wh...

Страница 35: ...18 35 RXV81 MTR on Android Video Collaboration Bar 3 View the following Microsoft Whiteboard initializing indication 4 View the Whiteboard in the Teams desktop application or in Teams client 5 Edit th...

Страница 36: ...ar User s Administrator s Manual 36 Document LTRT 18251 4 6 About Microsoft Teams Information about the Microsoft Teams application can be viewed by navigating to and selecting the Settings screen s A...

Страница 37: ...ect Sign out in the Settings screen shown in the preceding figure Optionally remote sign out can be performed from Microsoft Teams admin center TAC Network administrators can provision the RXV81 from...

Страница 38: ...RXV81 MTR on Android Video Collaboration Bar User s Administrator s Manual 38 Document LTRT 18251 This page is intentionally left blank...

Страница 39: ...familiarizes you with the RXV81 s settings RXV81s are delivered configured with their default settings Customers can customize them to suit enterprise requirements Note Navigate and select options us...

Страница 40: ...gate to and select Device Administration 5 Log in as administrator Note Logging in as Administrator is required for debugging options It s password protected Default 1234 After logging in as Admin you...

Страница 41: ...word you re prompted to verify the password you entered and you re provided the following criteria required for a strong password The password length must be greater than or equal to 8 The password mu...

Страница 42: ...nistration settings Display Date Time Wi Fi Camera 5 1 1 Display Settings Modify these settings to suit your preferences related to the look and feel of the user interface To configure Display setting...

Страница 43: ...or s Manual 5 Configuring Device Settings Version 1 18 43 RXV81 MTR on Android Video Collaboration Bar 5 Navigate to and select Screen saver 6 Navigate to and select Off to switch it on and then choos...

Страница 44: ...ically retrieved from the deployed Network Time Protocol NTP server To configure Date Time 1 Under Device admin settings navigate to and select Date Time 2 Navigate to and select Use 24 hour format Al...

Страница 45: ...isables the Wi Fi feature network wifi_pc_bridge Enables network connectivity for the PC behind the phone for debugging purposes network wifi_ipv4_ method Defines the Dynamic or Static IP address for...

Страница 46: ...PRISE etc network wifi 0 15 phase2_ authentication Phase 2 authentication for WPAENTERPRISE WPA2ENTERPRISE The phone supports PAP MSCHAP MSCHAPV2 CHAP MD5 GTC network wifi 0 15 pin_code Defines the PI...

Страница 47: ...k and feel of the video UI can be set to suit individual preferences To configure Camera settings 1 Under Device admin settings navigate to and select Camera 2 Navigate to and select Camera settings t...

Страница 48: ...Proximity Join in parallel the Bluetooth dongle provided with RXV81 bundles must be used The dongle fully supports the remote controller and the Proximity Join feature Note that if your package does n...

Страница 49: ...an be locked and unlocked The setting helps secure the device against breaches To secure the device 1 Under Device admin settings navigate to and select Security 2 Navigate to and select Screen lock T...

Страница 50: ...LTRT 18251 3 Navigate to and select PIN 4 Enter a PIN click Next and then navigate to and select Password a screen like the preceding is displayed Set the password must also be at least four character...

Страница 51: ...Collaboration Bar 5 1 7 Languages input This setting allows users to customize inputting to suit personal requirements To set language and input 1 Under Device admin settings navigate to and select La...

Страница 52: ...network This setting enables the Admin user to determine network information and to modify network settings To modify network settings 1 Under Device admin settings navigate to and select Modify netw...

Страница 53: ...e that contains a set of rules coded in JavaScript which allows a web browser to determine whether to send web traffic directly to the Internet or to be sent via a proxy server PAC files control how t...

Страница 54: ...Data Link Layer protocol Link Layer Discovery Protocol LLDP is a standard layer two discovery protocol Allows you to configure VLAN Interval VLAN interval refers to CDP LLDP advertisements periodic in...

Страница 55: ...to and select Call forwarding to enable automatically redirecting incoming calls to another destination Also ring to configure other phones to ring on incoming calls only displayed if Call forwarding...

Страница 56: ...routing service to tag outgoing voice packets originated from the device It informs routers that this packet must receive a specific QoS Values can be set in decimal e g 184 or hexadecimal e g 0xb8 T...

Страница 57: ...User s Administrator s Manual 5 Configuring Device Settings Version 1 18 57 RXV81 MTR on Android Video Collaboration Bar The figure below shows the recommended DSCP setting for Video...

Страница 58: ...vailable to Admin users Log settings see Log Settings Remote Logging see under Remote Logging Diagnostic Data see under Diagnostic Data Reset configuration see under Reset configuration Restart Teams...

Страница 59: ...s and also for issues related to the device To configure log settings 1 In the Debugging screen select Log settings 2 Navigate to and select Log Level and then select either Verbose Debug Info Warning...

Страница 60: ...Collaboration Bar User s Administrator s Manual 60 Document LTRT 18251 Note The preceding figure is for illustrative purposes It shows an AudioCodes phone The same screen is displayed for the RXV81 3...

Страница 61: ...ad the logs Remote Logging Remote Logging via Syslog provides the same log level as Device Diagnostics performed via the Microsoft Admin Portal with some additional information that may be relevant to...

Страница 62: ...he shell prompt setprop persist ac rl_address Diagnostic Data Admin users who need to get logs from the device can dump the logs to the phone s Secure Digital SD Card and then later collect them using...

Страница 63: ...eams rooms reset factory restore Restart Teams app If the Teams application freezes or malfunctions a good way to resolve this is to restart the app To restart the Teams app Navigate to and select Res...

Страница 64: ...scp r admin hosp_ ip sdcard android data com microsoft windowsintune companyportal files Files are quite heavy so you may need to pull them one by one Launch Mobile Teams App not found N A in this rel...

Страница 65: ...ant to record 4 Navigate to and select Remote port and input it Default 5000 5 Start Wireshark on your PC to capture audio traffic Erase all data factory reset This option is the equivalent of restore...

Страница 66: ...nd select the option 2 After rpcapd is enabled on the phone use Wireshark to connect with it Follow the steps below to connect to the phone 3 View the phoneinterfaces Choose your preferred interface w...

Страница 67: ...e s reset key two key combination While long pressing the reset key two key combination the device s main LED changes color after every n seconds each color is aligned with a recovery operation option...

Страница 68: ...ings Under User navigate to and select Sound 5 3 2 Accessibility This option allows users to customize the screen to be reader friendlier To configure the Accessibility setting 1 Under User navigate t...

Страница 69: ...ebooting allows you to exit from and reconnect without needing to sign in again To reboot the RXV81 Under User navigate to and select Reboot 5 3 6 About The About screen gives you quick access to info...

Страница 70: ...RXV81 MTR on Android Video Collaboration Bar User s Administrator s Manual 70 Document LTRT 18251 3 View the RXV81 s firmware information...

Страница 71: ...update Microsoft Teams devices remotely see https docs microsoft com en us microsoftteams devices remote update Note Before an update is pushed to a device the firmware detects whether the user is us...

Страница 72: ...RXV81 MTR on Android Video Collaboration Bar User s Administrator s Manual 72 Document LTRT 18251 This page is intentionally left blank...

Страница 73: ...plication notifies you about the issue A notification is sent to the screen TV as well as to AudioCodes Device Manager if battery voltage level falls low indicating what percentage level remains unuse...

Страница 74: ...Restarting Rebooting the RXV81 The RXV81 sometimes needs to be restarted rebooted for example after inserting the Bluetooth dongle To restart reboot the RXV81 Long press the remote controller s power...

Страница 75: ...R on Android Video Collaboration Bar 7 3 Powering Down Up the RXV81 The RXV81 can be powered down up To power down the RXV81 Long press the RXV81 back button for 12 seconds the device is powered down...

Страница 76: ...RXV81 MTR on Android Video Collaboration Bar User s Administrator s Manual 76 Document LTRT 18251 This page is intentionally left blank...

Страница 77: ...play backlight 80 0 100 display high_contrast 0 default 1 date_time timezone 02 00 date_time time_dst 0 default 1 date_time time_format 12 default 24 network dhcp_enabled 0 1 network ip_address networ...

Страница 78: ...www audiocodes com 2022 AudioCodes Ltd All rights reserved AudioCodes AC HD VoIP HD VoIP Sounds Better IPmedia Mediant MediaPack What s Inside Matters OSN SmartTAP User Management Pack VMAS VoIPerfec...

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