Ven
TM
INSTRUCTION MANUAL 3
Section I - General Information
Section I: General information
INTENDED USE
Ven is intended to be used as a hearing aid for individuals 18 years of age or older with perceived
mild to moderate hearing loss.
You can fit Ven according to your individual hearing loss, without prior access to a hearing test
and hearing care professionals. You can do this by running a hearing test (on the device or via the
Audientes app) and by manually adjusting sounds using the headset.
Ven is intended for sale directly to the consumer without the assistance of a hearing care
professional.
If you experience any of the following before starting to use or while using Ven, you should contact
a healthcare professional:
pain or discomfort in the ear;
sudden onset or rapid worsening of tinnitus (ringing in the ear);
redness, swelling or itching on skin areas in contact with the device;
sudden or rapid progression in hearing loss; and/or
ear infection or active discharge from one or both ears.
Before you begin to use a hearing aid, it is good health practice for people with hearing loss to
have a medical evaluation by a licensed physician (preferably one specializing in ear health). This
will ensure that any medical conditions affecting your hearing are identified and treated.
SOFTWARE UPDATES
Audientes will regularly release software updates for Ven. These updates will automatically be
made available in the Audientes App.
SMARTPHONE COMPATIBILITY
The Audientes app is compatible with:
Android phones running version 7 and later, with 2GB Ram or more, and
iPhones running iOS 13.0 or later.
ANNUAL SERVICE
Audientes recommends that you service your Ven headset once a year at an authorized Audientes
dealer.
CUSTOMER SERVICE
WARNING: It is generally not recommended to use Ven in the rain. Please do not remove
the earpiece wires from the headset if you’re outside in the rain. Water should not come in
contact with the sockets where you plug in the earpiece wires.
Содержание Ven
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