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Troubleshooting:

NO POWER

• Recharge your earphones using the 

included Charging Case Station and 

Typ-C cable.

MUSIC IS NOT PLAYING 

OVER BLUETOOTH

• Make sure your Bluetooth device has 

A2DP profile. Check if both devices are 

paired and connected over Bluetooth. 

Restart the earphones to reconnect your 

Bluetooth device.

BLUETOOTH DEVICE 

WILL NOT  

RECONNECT WITH THE  

EARPHONES

• Navigate to your Bluetooth settings 

menu on your Bluetooh device, tap 

"audeeo Free" and select "Forget". Now 

follow the steps to pair your device again.

THE BUTTONS ON 

THE TRUE WIRELESS 

EARPHONES ARE NOT 

WORKING

• Turn your Freedom Wireless 

Earphones OFF, reconnect after a few 

seconds. 

• Make sure that the Bluetooth function 

is activated on your Bluetooth device.

POOR SOUND RECEP-

TION / QUALITY OF 

AUDIO NOT AS GOOD

• Make sure your earphones are charged. 

• Make sure you are within 10m of your 

Bluetooth device.

7

 

Troubleshooting & Customer Support 

Troubleshooting continued:

ONE EARPHONE IS NOT 

CONNECTED TO THE 

OTHER ONE

• Power off both earphones by 

touching the Multi-Function but-

ton for 2-3 seconds. • Then pow-

er both on by holding in the same 

button Multi-function button for 

2-3 seconds. The earphones will 

connect automatically.

EARPHONES ARE NOT 

CHARGING

• Make sure the headphones are 

properly placed in the Charging 

Case Station.

• Make sure the Charging Case 

Station battery is fully charged.

• Make sure there is no dirt or 

debris covering the charging con-

ductors within the Charging Case 

Station or on the earphones.

7

 

Troubleshooting Continued

Содержание AOFREE

Страница 1: ...ITEM AOFREE QUICKSTART INSTRUCTIONGUIDE ...

Страница 2: ... Thank you for choosing this product We are striving for excellence in both aesthetics and acoustics But we could not do this without you Let s take sound to new heights together FREEDOM TRUE WIRELESS WITH CHARGING CASE ...

Страница 3: ...Know Your Earphones 2 2 Item Features 3 Quick Start Guide 3 1 Charging Powering ON 3 2 Bluetooth Pairing 4 Button Functions 5 All Features Contents 6 Specifications 7 Troubleshooting 8 Care Maintenance 9 Warranty Legal 1 Welcome 1 1 What s In The Box GUIDE BOOKLET TYP C CABLE EARPHONES CHARGING CASE STATION ...

Страница 4: ... decrease volume Use of smartphone assistant Google Assistant Siri This is the area to plug in and charge your Charging Case Station If the earphones are in the Charging Case Station they will charge first Indicates if the earphones are on off pairing or charging The light will be RED when charging in the Charging Case Station These 4 lights will illuminate one by one blink ing GREEN when being ch...

Страница 5: ...nes will illuminate RED When the earphones are fully charged the RED LED light will automatically turn off NOTE please refer to the diagram on 2 2 3 Quick Start Guide 3 2 Turning ON OFF 2 Options 1 1 2 1 1 2 2 The first option is when your earphones are turned off touch and hold the Multi Function button A for 2 3 seconds to turn ON your earphones If your earphones are already ON touch and hold th...

Страница 6: ...ones will enter Bluetooth pairing mode automatically and emit a tone as the LED indicator light B will flash GREEN and RED Make sure your device has Bluetooth turned ON Ensure Bluetooth is enabled on your smartphone or music device Your device will start searching for wireless devices The earphones will appear as audeeo Free in the list of available Bluetooth devices Select audeeo Free the LED lig...

Страница 7: ... earphone to decrease the volume VOICE ASSISTANT Hold the Multi Function Button A on either the LEFT or RIGHT earphone for 1 2 seconds until you hear the beep prompt to activate Voice Assistant Google AssistantTM or Siri on your smartphone NOTE please refer to the diagram on 2 2 Remove either the RIGHT or LEFT earphone from the Charging Case Station or only turning one of the earphone ON Turn ON b...

Страница 8: ...evice mobile phones computers tablets 6 Specifications 5 All Features Contents EXTENDED TIME with charging case for longer listening sessions Specifications BLUETOOTH VERSION 5 0 FREQUENCY RESPONSE 2 4GHz 2 48GHz DRIVER UNIT 10mm OPERATION RANGE 10m EARPHONES BATTERIES 35mAh Lithium Ion Each CHARGING CASE STATION 300mAh Lithium Ion PLAY TIME Up to 3 hours CHARGING CASE STATION SUPPLY POWER FOR EAR...

Страница 9: ...ke sure that the Bluetooth function is activated on your Bluetooth device POOR SOUND RECEP TION QUALITY OF AUDIO NOT AS GOOD Make sure your earphones are charged Make sure you are within 10m of your Bluetooth device 7 Troubleshooting Customer Support Troubleshootingcontinued ONE EARPHONE IS NOT CONNECTED TO THE OTHER ONE Power off both earphones by touching the Multi Function but ton for 2 3 secon...

Страница 10: ...Specifically exempt from any warranty are limited life consumable components subject to normal wear and tear such as batteries decorates and other accessories A supplier will not take any responsibility if the failure of the unit has resulted from accident abuse misuse or any unauthorized repair modification or disassemble Modification and repair of the unit should be done by authorized and qualif...

Страница 11: ...Manufactured Distributedby iHipEuropeLtd ChartwellHouse 292 294HaleLane London UK HA88NP audeeo isaregistered trademarkof iHipEuropeLtd MADEINCHINA ...

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