Q-Series
®
Optical – QFQR 200A-04 Series Return Path Optical Receiver – Installation & Operation Manual
8-1
CHAPTER 7: CLEANING & MAINTENANCE
CHAPTER 8: SERVICE & SUPPORT
SERVICE & SUPPORT
8. Service & Support
8.1. Contact ATX Networks
Please contact ATX Technical Support for assistance with any ATX products. Please contact ATX Customer Service to
obtain a valid RMA number for any ATX products that require service and are in or out-of-warranty before returning a failed
module to the factory.
TECHNICAL SUPPORT
Tel:
(905) 428-6068
Toll Free:
(800) 565-7488 (USA & Canada only)
► Press *3 for
Technical Support
► Then press 1 for
Digital Video Products (DVIS, DigiVu, UCrypt, etc.)
► OR, press 2 for
All Other Products
Email:
Digital Video Products
Email:
All Other Products
CUSTOMER SERVICE
ATX Networks
1-501 Clements Road West
Ajax, ON L1S 7H4 Canada
Tel:
(905) 428-6068
Toll Free:
(800)565-7488 (USA & Canada only)
► Press *1 for
Customer Service
Fax:
(905) 427-1964
Toll Free Fax: (866) 427-1964 (USA & Canada only)
Web:
www.atxnetworks.com
Email:
8.2. Warranty Information
All of ATX Networks’ products have a 1-year warranty that covers manufacturer’s defects or failures.
NOTE:
There are adhesive tape seals on both sides of the case. Any unauthorized removal of this tape seal by the
user will void the 1-year warranty.
