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CHAPTER 7: SERVICE & SUPPORT

VersAtive

Pro, DigiVu

II, DigiStream – 1RU Hardware Interface Manual

7-1

SERVICE & SUPPORT

7 . Service & Support

7 .1 Contact ATX Networks

Please contact ATX Technical Support for assistance with any ATX products. Please contact ATX Customer Service to obtain

a valid RMA number for any ATX products that require service and are in or out-of-warranty before returning a failed module

to the factory.

DIGITAL VIDEO SUPPORT LINE

Tel:

(905) 428-6068

Toll Free:

(800) 565-7488 (USA & Canada only)

► Press

3 for

Technical Support

►Then press 1 for

Digital Video Products

Email: [email protected]

CUSTOMER SERVICE

ATX Networks

1-501 Clements Road West

Ajax, ON L1S 7H4 Canada

Tel:

(905) 428-6068

Toll Free:

(800) 565-7488 (USA & Canada only)

► Press

1 for

Customer Service

Fax:

(905) 427-1964

Toll Free Fax: (866) 427-1964 (USA & Canada only)

Web:

www.atxnetworks.com

Email:

[email protected]

7 .2 Warranty Information

All of ATX Networks’ products have a 1-year warranty that covers manufacturer’s defects or failures.

Содержание DigiStream Series

Страница 1: ...HARDWARE INTERFACE MANUAL 1RU www atxnetworks com www atxnetworks com Patent Pending End of Sale as of March 31 2017 DigiVu II DigiStream VersAtive Pro ...

Страница 2: ... important point The following symbols are in use NOTE This symbol usage will call the reader s attention to an important operation feature of the equipment which may be safety related or may cause a service outage FYI This symbol indicates that there is helpful related information available in this note or elsewhere in the guide VersAtive Pro and DigiVu II are registered trademarks of ATX in the ...

Страница 3: ...s 3 1 3 2 Small Chassis Rear Panel 3 1 3 3 Medium Chassis Rear Panel 3 1 3 4 Grande Chassis Rear Panel 3 2 3 5 Redundant Power Supply 3 2 3 6 General Rear Panel Connections 3 2 3 7 DigiStream Rear Panels 3 3 3 8 DigiVu II Rear Panels 3 4 3 9 VersAtive Pro Rear Panels 3 5 4 INSTALLATION 4 1 4 1 Chapter Contents 4 1 4 2 Preparation for Installation 4 1 4 3 Precautions 4 1 4 4 General Mechanical 4 2 ...

Страница 4: ... GENERAL GUIDE NOTES iv VersAtive Pro DigiVu II DigiStream 1RU Hardware Interface Manual 6 SAFETY 6 1 7 SERVICE SUPPORT 7 1 7 1 Contact ATX Networks 7 1 7 2 Warranty Information 7 1 ...

Страница 5: ...allation and network and Capture Card connections for each device are similar and are covered in this manual 1 1 Chapter Contents Front Panels Device Initial Configuration System Power Supplies Support for IPMI 1 2 Front Panels The front panel is common to all 1RU products with the exception of the product name 1 2 1 Controls Indicators The products are designed to be plug and play and will be in ...

Страница 6: ... not with the UID button HDD Indicator LED Green Indicates SSD HDD drive activity when flashing PWR Indicator LED Green Indicates power is being supplied to the system s power supply units This LED should be illuminated when the system is operating RST Recessed Button Used to reboot the encoder PWR Recessed Button The main power switch is used to apply or remove power to the encoder Activating thi...

Страница 7: ...dant backup power supply In the unlikely event your power supply fails replacement is simple and can be accomplished without tools See 4 8 Power Supplies on page 4 8 for connection information 1 4 2 Optional DC Power Supply Optional DC power supplies may be ordered and operate on DC 40 to 72 Volts See 4 8 Power Supplies on page 4 8 for connection information Safety Ground Mute Alarm Power Indicato...

Страница 8: ...anuals SUPERMICRO IPMIview software ftp ftp supermicro com utility IPMIView The IPMI User Guides http www supermicro com manuals other Embedded_BMC_IPMI pdf http www supermicro com manuals other SMT_IPMI_Manual pdf IPMIView Software Manual http www supermicro com manuals other IPMIView20 pdf Command Line Interface tool ftp ftp supermicro com utility SMCIPMITool SMCIPMITool_User_Guide pdf NOTE Secu...

Страница 9: ...nel CVBS 2 2 1 Channel HDMI or Component or CVBS Part Numbers DigiStream DS 1HDA Offered in DigiVu II DVT1HDMIIP DigiStream DSLI20 H0 DSLI20 HH DSI40 H0 DSI40 HH Single input HDMI digital with embedded audio on standard HDMI connector Component Video on RCA with unbalanced stereo audio on RCA BNC Adapters provided Composite Video Baseband CVBS with unbalanced stereo audio on RCA BNC Adapters provi...

Страница 10: ... jacks 2 5 4 Channel SDI Offered in DVT4SDIIP DVT6SDIIP Four inputs HD SDI with embedded audio on BNC female jacks w adapter cables 1 Channel SDI Input Card 1 6 Not Used Not Used Not Used SDI 1 Ch SDI Input Card Connections 2 Channel SDI Input Card Not Used Not Used Not Used HD SDI 1 HD SDI 2 2Ch SDI Input Card Connections 4 Channel SDI Input Card 4 Channel SDI Input Card With Adapter Cables Not U...

Страница 11: ...round Common Sleeve TRS Audio Connections The audio connection for the unbalanced stereo analog input is made with 3 5 MM 1 8 TRS Tip Ring Sleeve plugs the connection of which are illustrated in Figure 2 1 The installer may find that using available adapter cables to RCA or BNC similar to that shown in Figure 2 2 will make interfacing easier 4 Channel Analog Video Audio Input Card Pair Audio 1 Aud...

Страница 12: ...CHAPTER 2 CAPTURE CARDS 2 4 VersAtive Pro DigiVu II DigiStream 1RU Hardware Interface Manual This page intentionally left blank ...

Страница 13: ...m Rear Panels DigiVu II Rear Panels VersAtive Pro Rear Panels 3 2 Small Chassis Rear Panel Devices with 1 or 2 channel capacity and the 4 channel input DigiVu II are built with the Small mainboard with the rear panel configuration shown in Figure 3 1 3 3 Medium Chassis Rear Panel Devices with 4 channel capacity are built with the Medium mainboard with the rear panel configuration shown in Figure 3...

Страница 14: ...aming or publishing exclusively for IP based streaming content or VLANs if configured eth3 GbE Streaming or publishing exclusively for IP based streaming content or VLANs if configured eth4 GbE Streaming or publishing exclusively for IP based streaming content or VLANs if configured eth5 GbE Streaming or publishing exclusively for IP based streaming content or VLANs if configured IPMI GbE DHCP ena...

Страница 15: ...Ground Streaming Ports Figure 3 5 DSLI20 00 DSI40 00 eth0 MGMT 192 168 0 23 eth1 Streaming eth2 eth3 eth4 eth5 IPMI USB 1 4 Safety Ground Streaming Ports HDMI 1 Component CVBS 1 With Adapter Cable Figure 3 6 DSLI20 H0 DSI40 H0 eth0 MGMT 192 168 0 23 eth1 Streaming eth2 eth3 eth4 eth5 IPMI USB 1 4 Safety Ground Streaming Ports HDMI 1 Component CVBS 1 With Adapter Cable HDMI 2 Component CVBS 2 With ...

Страница 16: ...ure 3 9 DVT1SDIIP eth0 MGMT 192 168 0 23 eth1 Streaming eth2 eth3 eth4 eth5 IPMI USB 1 2 Safety Ground Streaming Ports SDI 1 SDI 2 Figure 3 10 DVT2SDIIP eth2 eth3 eth4 eth5 Streaming Ports eth0 MGMT 192 168 0 23 eth1 Streaming IPMI USB 1 4 Safety Ground SDI 1 SDI 4 SDI 3 SDI 2 Use Adapter Cables Figure 3 11 DVT4SDIIP eth0 MGMT 192 168 0 23 eth1 Streaming eth2 eth3 eth4 eth5 IPMI USB 1 2 Safety Gro...

Страница 17: ...pter Cables SDI 1 SDI 2 Figure 3 14 DVT6SDIIP eth0 MGMT 192 168 0 23 eth1 Streaming eth2 eth3 eth4 eth5 VGA Monitor IPMI USB 1 2 Safety Ground Streaming Ports Power Indicators Mute Alarm Figure 3 15 VA SR Rear Panel eth0 MGMT 192 168 0 23 eth1 Streaming eth2 eth3 eth4 eth5 IPMI USB 1 4 Safety Ground Streaming Ports Power Indicators Mute Alarm Figure 3 16 VA MR Rear Panel eth0 MGMT 192 168 0 23 eth...

Страница 18: ...CHAPTER 3 REAR PANELS 3 6 VersAtive Pro DigiVu II DigiStream 1RU Hardware Interface Manual This page intentionally left blank ...

Страница 19: ...d be followed to protect yourself from harm and the Device chassis from damage Be aware of the locations of the power on off switch on the chassis as well as the room s emergency power off switch disconnection switch or electrical outlet If an electrical accident occurs you can then quickly remove power from the system Power should always be disconnected from the system when servicing When disconn...

Страница 20: ... without providing space between however 1RU space should be maintained from other equipment which generates significant heat Leave enough clearance in front of the rack to enable you to work on the chassis 25 inches and approximately 30 inches of clearance in the back of the rack to allow for sufficient airflow and ease of servicing Be sure to maintain freedom of air movement around equipment Ins...

Страница 21: ...e Device chassis to the bottom of the rack ﬁrst to avoid the rack becoming top heavy 4 6 1 Identifying the Rack Rail Sections The Device chassis includes two rail assemblies in the rack mounting kit Each assembly consists of two sections An inner chassis rail secured to the chassis front part is factory installed extension is field installed an outer rail that secures to the rack and an outer rail...

Страница 22: ...k Attach the inner rail extension to help support the rear of the chassis within the rack 1 Place the inner rail extensions on the side of the chassis aligning the hooks of the chassis with the inner rail extension holes Figure 4 2 Make sure the inner rail extension faces outward just like the pre attached inner rail 2 Slide the extension toward the front of the chassis latching it onto the hooks ...

Страница 23: ...r to be secured to the rack 2 Adjust both sections of the outer rail to the proper length so that the rail fits snugly within the rack Figure 4 4 3 Secure the longer section of the outer rail to the of the front rack rails with two 10 32 rack screws 4 Secure the shorter section to the rear rack rails with two 10 32 rack screws 5 Repeat steps 1 4 for the remaining outer rail Secure to rack front ra...

Страница 24: ...ls with the front of the outer rack rails then slide the chassis rails into the rack rails keeping the pressure even on both sides you may have to depress the locking tabs when inserting When the Device has been pushed completely into the rack you should hear the locking tabs click into the locked position 4 Insert and tighten the screws that hold the front of the Device to the rack if desired Inn...

Страница 25: ...the equipment ground conductor in the power supply cord or wires The screw terminals provided for this connection are located on the rear panel adjacent to the power supplies and one each on the DC power supply modules if equipped as shown in Figure 4 6 4 7 2 Ground Conductor Size The supplementary equipment grounding conductor may not be smaller in size than the branch circuit supply conductors o...

Страница 26: ...ip the wire 8mm twist the stranded conductors tightly and clamp the wire in the provided wire clamp as illustrated in Figure 4 9 4 8 3 DC Power Disconnect Each DC power module should be externally fused or otherwise adequately protected at no more that 10 Amperes and must be provided with it s own external readily accessible disconnect device Each disconnect must be prominently labeled indicating ...

Страница 27: ...eilings floors and similar openings in the building structure 4 8 8 Provision of Electrical Power Outlet An AC electrical power outlet of appropriate type and rating shall be provided near the location where the unit is installed and easily accessible such that the provided power supply cords may be routed in an appropriate manner without the use of extension cords between the receptacle and the c...

Страница 28: ...itch containing the video stream content Connections should be made with Cat5e or better network cables The 10 100 Base T management ports is DTE and should be connected to a switch or router with a straight through wired cable Direct connection to a PC should be made with the supplied crossover cable 4 9 2 Ethernet Streaming Ports eth1 eth2 eth3 eth4 eth5 The ports are auto negotiating and intend...

Страница 29: ...the eth1 eth2 eth3 eth4 eth5 streaming ports to a GbE capable switch or risk uncontrolled continuity errors as a connected 100 Base T network may be flooded 5 1 Chapter Contents Management Computer Connecting to Your Computer 5 2 Management Computer It is required that the Management Computer meet these minimum requirements Wired Ethernet network port Web browser for Management GUI on 192 168 0 23...

Страница 30: ...CHAPTER 5 STARTUP 5 2 VersAtive Pro DigiVu II DigiStream 1RU Hardware Interface Manual This page intentionally left blank ...

Страница 31: ...NOTE a For 115 VAC operation use the power cord supplied for operation from a 115 VAC source b For 230 VAC operation use the power cord supplied for operation from a 230 VAC source c For DC operation use insulated power leads of 12 AWG stranded wire for operation on 40 to 72 VDC POWER CORD PROTECTION Power supply cords should be routed so that they are not likely to be pinched by items placed upon...

Страница 32: ...CHAPTER 6 SAFETY 6 2 VersAtive Pro DigiVu II DigiStream 1RU Hardware Interface Manual This page intentionally left blank ...

Страница 33: ...e factory DIGITAL VIDEO SUPPORT LINE Tel 905 428 6068 Toll Free 800 565 7488 USA Canada only Press 3 for Technical Support Then press 1 for Digital Video Products Email digitalvideosupport atxnetworks com CUSTOMER SERVICE ATX Networks 1 501 Clements Road West Ajax ON L1S 7H4 Canada Tel 905 428 6068 Toll Free 800 565 7488 USA Canada only Press 1 for Customer Service Fax 905 427 1964 Toll Free Fax 8...

Страница 34: ... 7H4 Canada Tel 905 428 6068 Toll Free 800 565 7488 support atxnetworks com ISO 9001 15 REGISTERED 2018 ATX Networks Information in this document is subject to change without notice www atxnetworks com Rev 08 18 ANW1080 End of Sale as of March 31 2017 ...

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