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Diamond Storage Array Installation and Operation Manual

Appendix E Warranty

This warranty is made in lieu of any other warranty, express or implied.

Manufacturer limited warranty

Manufacturer warrants to the original purchaser of this product that it will be free from defects in material and
workmanship as defined in the ATTO Technology website, www.attotech.com. Manufacturer liability shall be
limited to replacing or repairing, at its option, any defective product. There will be no charge for parts or labor
should Manufacturer determine that this product is defective.

Products which have been subject to abuse, misuse, alteration, neglected, or have been serviced, repaired or
installed by unauthorized personnel shall not be covered under this warranty provision. Damage resulting from
incorrect connection or an inappropriate application of this product shall not be the responsibility of Manufacturer.
Manufacturer’s liability is limited to Manufacturer’s product(s); damage to other equipment connected to
Manufacturer’s product(s) will be the customer’s responsibility.

This warranty is made in lieu of any other warranty, express or implied. Manufacturer disclaims any implied
warranties of merchantability or fitness for a particular purpose. Manufacturer’s responsibility to repair or replace
a defective product is the sole and exclusive remedy provided to the customer for breech of this warranty.
Manufacturer will not be liable for any indirect, special, incidental, or consequential damages irrespective of
whether Manufacturer has advance notice of the possibility of such damages. No Manufacturer dealer, agent or
employee is authorized to make any modification, extension or addition to this warranty.

Contact ATTO Technology, Inc.

Customer service, sales information and technical support are available by phone Monday through Friday, Eastern
Standard Time 8:00 a.m. to 8:00 p.m., or by fax and web site 24-hours a day.

ATTO Technology, Inc.
155 CrossPoint Parkway
Amherst, New York 14068
(716) 691-1999 • voice
(716) 691-9353 • fax
http://www.attotech.com/diamond

ATTO Technology can also be reached via e-mail at the following addresses:

Sales Support

: [email protected]

Technical Support

:[email protected]

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Содержание Diamond Array S

Страница 1: ...l 2005 ATTO Technology Inc All rights reserved All brand or product names are trademarks of their respective holders No part of this manual may be reproduced in any form or by any means without the ex...

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Страница 4: ...server If the Diamond Storage Array is not attached to a DHCP server and you wish to change the defaults Step 3 set up RAID configuration 3 1 Components 7 Floor model Rack mount Floor model Rack moun...

Страница 5: ...igating ExpressNAV 5 4 1 ExpressNAV Pages 27 Status Ethernet SNMP Serial Port Fibre Channel Storage Management RAID Clear Data Logical Units Rebuild Configuration Advanced To use the advanced page CLI...

Страница 6: ...al Port Configuration Commands 39 SerialPortBaudRate SerialPortEcho SerialPortHandshake SerialPortStopBits 5 5 6 Diagnostic Commands 41 AudibleAlarm DiamondModel DiamondName DriveCopyStatus DriveInfo...

Страница 7: ...RAIDRebuildStatus RAIDResumeRebuild RebuildPriority ResolveLUNConflicts RestoreModePages SledFaultLED VirtualDriveInfo 6 0 Configuring Drives 49 JBOD Just a Bunch of Disks RAID Level 0 RAID Level 1 RA...

Страница 8: ...D Interleave Parameters 67 To change the RAID Interleave parameter 7 0 Hardware Maintenance 69 To remove a management card To remove a disk drive sled Exhibit 7 2 To remove a Host Interface Card To re...

Страница 9: ...wer supply fails To determine if the problem exists with the HIC If you can t access the CLI via Ethernet If LUNs do not display on the host 10 2 Resetting Defaults 85 Default To return to Default set...

Страница 10: ...lication could include technical inaccuracies or typographical errors Manufacturer expressly disclaims liability for any error in this information and for damages whether direct indirect special exemp...

Страница 11: ......

Страница 12: ...g disk drive sleds and Host Interface Cards The Diamond Storage Array is operating system independent and supports all popular computer hardware platforms and network environments with a 2 gigabit Fib...

Страница 13: ...wappable power supplies with integrated thermal and power management Hot spare sleds replace degraded sleds with spares on the fly using software Floor model cabinet or 19 3U rack mount Fibre Channel...

Страница 14: ...ontains hardware and software which provide the proprietary ADXT a switched data management and data movement technology to create a higher performance storage solution The Diamond Storage Array is ma...

Страница 15: ...Data Routing Fabric Incoming or outgoing data is routed between the ATA Interface Engines AIE and the Fibre Channel or SCSI interface by the custom Data Routing Fabric ASIC a high speed low latency t...

Страница 16: ...4 To set up the Ethernet connection connect a cross over cable for a direct connection to a PC or regular network cable from a network device to the RJ45 Ethernet port on the Ethernet management card...

Страница 17: ...screens to find information about the array or to configure the array from the factory default settings The Diamond Storage Array may be set up in a JBOD RAID Level 0 1 5 or 10 configuration with or w...

Страница 18: ...tains two hard drives Up to 24 hard drives may be installed on the 12 sleds Empty bays should be covered by blank faceplates or empty sleds Access is provided by loosening two screws and gently pullin...

Страница 19: ...y removable screws The power supplies for the array are accessible by loosening two screws and pulling on the power supply module handle The power standby on off switch is at the top of each module A...

Страница 20: ...the room ambient temperature is kept below 30 C for best operation Each side of the rack mount array chassis has three pairs of mounting holes One is located near the front of the rack one near the u...

Страница 21: ...in an electrical shock or damage to the unit 4 Press the stand by power switch for each power supply to the ON position When the green power LED on the back of the unit is lit the power supply is full...

Страница 22: ...ey are in loop or point to point topologies If you wish to see how the unit has been set up go to the CLI commands and type Info or go to the Status page of the ExpressNAV interface The return display...

Страница 23: ...Fibre Channel physical connections depending on which Fibre Channel connection mode has been selected point to pointmode loop mode daisy chain no connection possible loop mode loop mode loop mode loop...

Страница 24: ...SCSI Host Interface Card or connect a cable between the second connector and the next device on the SCSI bus 4 The SCSI Host Interface Card has a rotary binary coded hex switch which allows you to set...

Страница 25: ...14 SCSI connections...

Страница 26: ...en into logical blocks of 512 bytes each numbered 0 through n the Logical Block Number or LBN A 100 GB LUN has approximately 200 000 000 logical blocks Physical numbering The Diamond RAID Storage Arra...

Страница 27: ...2 3 or 4 LUNs As QuickRAID5 1 all 24 physical drives are configured as a single RAID 5 LUN You may also configure two LUNs of 12 drives each three LUNs of eight drives each or four LUNs of six drives...

Страница 28: ...er based Interface on page 25 for more information In band SCSI over Fibre Channel In band SCSI commands Write Buffer and Read Buffer may be issued to the array Fibre Channel port to manage configurat...

Страница 29: ...he SNMP page of the ExpressNAV interface to configure up to six unique Trap addresses A trap is a way for the array to tell the SNMP server that something has happened Exhibit 5 0 1 An example of the...

Страница 30: ...nitiator issues a SCSI Write Buffer command to LUN 0 A Write Buffer command must be accompanied by an ASCII buffer representing the CLI command string such as set DiamondName Omega1 3 LUN 0 will execu...

Страница 31: ...Initiator Host Diamond Storage Array Goal reserve the Diamond Storage Array for an in band CLI command SCSI cdb Reserve LUN 0 SCSI success Goal retrieve the Diamond Storage Array temperature via in b...

Страница 32: ...s you are using The cable must be no longer than three meters 2 Boot the computer terminal or terminal emulator 3 Start a terminal emulator program such as Windows HyperTerminal Set the emulator to us...

Страница 33: ...22 Serial port access...

Страница 34: ...he IP address from the default by first accessing the serial connection and changing it using the CLI Change the IP address to a network specific value or if the local network uses DHCP you may enable...

Страница 35: ...e compile the file attodmnd mib mib according to the software s procedures 11 Unload any default MIBs 12 Load the Diamond MIB ATTODIAMOND 13 When requested enter the array s IP address as the Remote S...

Страница 36: ...ick on the Security tab 4 Click on the Custom Level button 5 Click on Microsoft VM Java permissions 6 Ensure Disable Java is not selected 7 Click on the Miscellaneous tab 8 Click on Metarefresh Openin...

Страница 37: ...w Submit button same as typing all CLI commands and saveconfiguration norestart Parameter name Red print links to help text options unavailable because of previous choice Information Reset button retu...

Страница 38: ...nformation to configure the serial port including baud rate and echo Refer to SerialPortAccess on page 21 and Serial Port Configuration Commands on page 39 for more information on each parameter Fibre...

Страница 39: ...43 for details Advanced Allows you to input any CLI command available through the array To use the advanced page CLI commands 1 After the page opens and the Ready prompt appears type in the CLI comman...

Страница 40: ...and and a system restart before changes are implemented The restart can be accomplished as part of the SaveConfiguration command or by using a separate FirmwareRestart command A number of set commands...

Страница 41: ...nd of line a range 6 9 6 7 8 9 Boldface words must be typed as they appear Italicized words Arguments which must be replaced by whatever they represent fp Fibre Channel port number 0 fp 1 fl Fibre Cha...

Страница 42: ...sume DriveCopyResume 2 2 45 DriveCopyStatus DriveCopyStatus 41 DriveInfo DriveInfo 3 2 41 45 DriveSledPower On Set DriveSledPower 9 1 off 45 DriveWipe DriveWipe 2 2 46 EthernetSpeed Auto Set EthernetS...

Страница 43: ...esumeRebuild RAIDResumeRebuild 5 47 RestoreConfiguration RestoreConfiguration default 33 RestoreModePages RestoreModePages 47 SaveConfiguration SaveConfiguration restart 33 SerialNumber Get SerialNumb...

Страница 44: ...s without restarting Please note certain modifications require a SaveConfiguration command and a system restart If required the return Ready will be displayed after the return for the modification You...

Страница 45: ...34 General CLI commands...

Страница 46: ...P server Default disabled Set syntax set IPDHCP enabled disabled Requires a SaveConfiguration command Get syntax get IPDHCP IPGateway Specifies the IP Gateway for the Diamond Storage Array on the Ethe...

Страница 47: ...inactivity which elapses before a telnet session automatically times out Choices 1 1440 minutes Default disabled Set syntax set TelnetTimeout 1 1440 disabled Requires a SaveConfiguration Restart comm...

Страница 48: ...set command current frame length is displayed Applies to both Host Interface Cards Default 2048 Set syntax set FcFrameLength 512 1024 2048 Get syntax get FcFrameLength Requires a SaveConfiguration com...

Страница 49: ...stored in NVRAM for this Fibre Channel port Get syntax get FcPortName port number FcWWName Sets or view the Word Wide Name WWN of the referenced Fibre Channel port The WWN is a unique 8 byte number th...

Страница 50: ...al emulator echo settings should be set to disabled while in serialportecho enabled Default disabled Set syntax set SerialPortEcho enabled disabled Requires a SaveConfiguration command Get syntax get...

Страница 51: ...40 Serial port CLI commands...

Страница 52: ...annel node name stored in NVRAM for this Fibre Channel port the same as the World Wide Name for port 0 Get syntax get FcNodeName FcPortList Lists the status of all available Fibre Channel ports Immedi...

Страница 53: ...splays the current SMART Data Self Monitoring Analysis and Reporting Technology for the specified drive Immediate command SMARTData Sled Drive Temperature Returns the current internal temperature of t...

Страница 54: ...ys the minimum enclosure temperature alarm of the Diamond Storage Array in degrees Celsius Valid entries are between 5 and 47 degrees and below the current maximum enclosure temperature alarm Default...

Страница 55: ...44 Maintenance CLI commands...

Страница 56: ...Choices enter sled number 1 12 drive number 1 2 Immediate command ClearDiskReservedAreaData sled number drive number DriveCopy Copies a drive from the source disk to the destination disk Parameters a...

Страница 57: ...guration Restart command QuickRAID1 Specifies the RAID Level 1 configuration for the system Sets the system to a mirrored array of spanned drives Causes the Configuration Manager to stamp the new conf...

Страница 58: ...r message is returned if the specified LUN is not a RAID Level 1 Level 5 or 10 LUN or if the sled number is not available no rebuild takes place Applies to RAID Levels 1 5 and 10 only Set syntax RAIDM...

Страница 59: ...d state Choices enter sled number 1 12 or all on or off Default off Set syntax set SledFaultLED all sled number on off VirtualDriveInfo Displays the named Virtual Drive definitions For examples refer...

Страница 60: ...s arrangement increases data transfer rates while reducing average access time by overlapping drive seeks RAID Level 0 groups provide data that is striped across several drives RAID Level 0 is pure st...

Страница 61: ...disks per I O interval The CLI command RAIDInterleave allows you to change the size of the sector interleave between RAID groups The value will depend upon the normal expected file transfer size If t...

Страница 62: ...ices via the RS 232 port or the optional Ethernet management services card refer to Accessing the Array on page 17 You should now be in Command Line Interface 1 Continue with the CLI or access the RAI...

Страница 63: ...52 JBOD...

Страница 64: ...ntroller controls the Diamond Storage Array to ensure that both drives on a sled will be members of the same RAID group LUN Removing one sled will not affect other LUNs Drive based QuickRAID0 designat...

Страница 65: ...e based QuickRAID0 stripe groups with LUN designations in a fully populated Array set up as QuickRAID0 6 Drive If sled 6 were to be withdrawn from the array LUNs 2 and 5 would be unavailable Physical...

Страница 66: ...55 ATTO Technology Inc Diamond Storage Array Installation and Operation Manual Exhibit 6 2 3 Configurations of a fully populated Diamond Storage Array in RAID Level 0...

Страница 67: ...56...

Страница 68: ...g instructions are based on the CLI commands Use these instructions as a guide in ExpressNAV 3 QuickRAID1 has no options the command sets up each sled and its mirror image Type set QuickRAID1 The Read...

Страница 69: ...pare sleds Exhibit 6 3 2 Mirrored stripe groups with LUN designations in a fully populated Diamond Storage Array If sled 12 were removed the drives marked LUN 6 would be available but degraded unprote...

Страница 70: ...ut hot spare sleds using the QuickRAID 5 command To set up RAID Level 5 groups 1 Connect to Diamond Storage Array services via the RS 232 port or the optional Ethernet management services card refer t...

Страница 71: ...n here Parity information is spread throughout each LUN Exhibit 6 4 2 Drives are striped and parity information is interspersed among the sleds Exhibit 6 4 3 Configuration of sleds in RAID Level 5 in...

Страница 72: ...terfaceon page 25 Note Because the ExpressNAV pages take you through this process easily the following instructions are based on the CLI commands Use these instructions as a guide in ExpressNAV 3 Deci...

Страница 73: ...iguration Restart The array is configured into one RAID Level 5 group with one Hot Spare sled Removing RAID groups To remove RAID groups 1 Connect to Diamond Storage Array services via the RS 232 port...

Страница 74: ...r the optional Ethernet management services card refer to Accessing the Array on page 17 You should now be in CLI 2 Continue with the CLI or access the RAID page of the ExpressNAV interface refer to A...

Страница 75: ...ss the mirrored groups All configurations will not be available if the array has fewer than 24 physical drives in 12 physical sleds For example QuickRAID 10 1 will only work with a fully populated arr...

Страница 76: ...ed or replaced the replaced drives are labeled degraded when you check the Array s status by typing RAIDRebuildStatus If you enable AutoRebuild the array rebuilds the degraded drives automatically whe...

Страница 77: ...CLI 2 Continue with the CLI or access the RAID page of the ExpressNAV interface refer to ATTO ExpressNAV Browser basedInterfaceon page 25 3 If AutoRebuild has not been disabled type set AutoRebuild d...

Страница 78: ...k is equivalent to 512 bytes of data To change the RAID Interleave parameter 1 Connect to Diamond Storage Array services via the RS 232 port or the optional Ethernet management services card refer to...

Страница 79: ...68 RAID interleave...

Страница 80: ...nstructions in Hot Swap Operating Instructions on page 71 for details To remove a management card 1 Power down both power supplies 2 Loosen the screws holding the card in place 3 Pull out the assembly...

Страница 81: ...any cable attached to the port removing the SFP according to manufacturer s instructions loosening the screws at the top and bottom of the card then carefully pulling out the unit Exhibit 7 4 A power...

Страница 82: ...urn off its power using CLI commands remove and replace with a new disk drive sled power up the new sled and place back on line 1 Connect to Diamond Storage Array services refer to Accessing the Array...

Страница 83: ...erving that the green light on the rear of the power supply is lit and that the appropriate power supply light on the system management card on the front of the unit is lit Note It takes up to 30 seco...

Страница 84: ...ds not as individual drives the Hot Spare sled replaces the Faulted sled in the Virtual Device a rebuild will automatically start after the hot spare is switched into the Virtual Device even if AutoRe...

Страница 85: ...CLI or enter ATTO ExpressNAV interface Advanced CLI Configuration page 2 Type set QuickRAID5 2 2 3 Type SaveConfiguration Restart The array is configured into two RAID Level 5 groups with two Hot Spar...

Страница 86: ...page in the ExpressNAV interface to copy a drive from the source disk to the destination disk Parameters are the sled and drive numbers of the source and destination drives The destination drive must...

Страница 87: ...76 Copy drives...

Страница 88: ...filename or click the browse button to find it 6 Click Send File 7 The Diamond should acknowledge receiving the file and display a message not to interrupt power for 90 seconds 8 When the flash proced...

Страница 89: ...Press return at the password prompt 9 Type put ima The Diamond should acknowledge receiving the file and display a message not to interrupt power for 90 seconds 10 If upgrading the firmware from versi...

Страница 90: ...d Storage Array s LEDs will blink at various points in the test sequence and if the RS 232 system management port is connected a list of tests and test results will scroll across the screen When the P...

Страница 91: ...assembly directly adjacent a power supply must be functioning properly for the power supply to work properly If a blower assembly fails the power supply will shut down and the management system will...

Страница 92: ...letely turned off The amber Disk Fault LED will be off under normal operation If either of the disk drives on a dual disk drive assembly reports a disk error of any kind the amber Disk Fault LED will...

Страница 93: ...cal personnel for resolution or for further debug instructions When you report an error code please provide both the first and second blink code values During a fault condition more detailed informati...

Страница 94: ...rlap feature offered in some high performance disk drives Because all 24 disk drives in a Diamond Array may be seeking at the same time under Command Overlap only arrays with two operational power sup...

Страница 95: ...indow you will not be able to access the inactive window until the Save Configuration command is complete in the active window If you still fail to communicate with the array swap out the management c...

Страница 96: ...set the system configuration See Exhibit 10 2 1 for a list of configurations which will be changed 4 Type FirmwareRestart or cycle power of the Diamond Storage Array 5 Reboot the host PC after the Dia...

Страница 97: ...led FcFrameLength 2048 FcFullDuplex Enabled FcHard Disabled FcHardAddress 0x03 IdentifyDiamond Disabled IdeTransferRate 4 IPAddress 10 0 0 1 IPDHCP Disabled IPGateway 0 0 0 0 IPSubnetMask 255 255 255...

Страница 98: ...ives are expected to grow rapidly over the next five years with increasing consumer and business demand In general ATA disk drives are the driver of all disk storage technology as the costs volumes an...

Страница 99: ...B 0 JBOD 19 8 76292MB 0 JBOD 8 76292MB 0 JBOD 20 9 76292MB 0 JBOD 9 76292MB 0 JBOD 21 10 76292MB 0 JBOD 10 76292MB 0 JBOD 22 11 76292MB 0 JBOD 11 76292MB 0 JBOD 23 12 73307MB 0 JBOD 12 73307MB 0 JBOD...

Страница 100: ...016G Build Date Feb 19 2003 15 52 01 NVRAM Revision 0 CLI Revision 0 21 Interface 0 Type 1Gb Fibre Channel FC0 Firmware Revision 2 01 26 FC0 Data Rate 1Gb FC0 Connection Mode ptp Interface 1 Type Non...

Страница 101: ...FVHCXAI0000 12 JBOD ONLINE 73307MB 0 YSDYSG9HXAI0000 13 JBOD ONLINE 76292MB 0 V80EE4GCXAI0000 14 JBOD ONLINE 76292MB 0 V80EE5LCXAI0000 15 JBOD ONLINE 76292MB 0 V80DTDTCXAI0000 16 JBOD ONLINE 76292MB 0...

Страница 102: ...Blocks Read 00000000 00000000 Write 00000000 00000000 Errors 00000000 0x0000000000 VirtualDriveInfo active planned Virtual Drive ID Displays the named Virtual Drive definitions VirtualDriveInfo TYPE V...

Страница 103: ...it no lines outside the building proper The Diamond Storage Array must be provided with adequate air flow To reduce the risk of damage the ambient temperature of the inlet air should not exceed 40o C...

Страница 104: ...40o C Storage temperature 25 60o C AC input voltage 100 240V rated 50 60 Hz Rack mount dimensions Height 131mm 5 16 3U Width 447mm 17 60 Depth 585mm 23 03 Approximately 39 kg 86 pounds fully loaded wi...

Страница 105: ...onnected to Manufacturer s product s will be the customer s responsibility This warranty is made in lieu of any other warranty express or implied Manufacturer disclaims any implied warranties of merch...

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