Atop Smart Security Server
IS150
User Manual V1.0
63
6 Warranty
Limited Warranty Conditions
Products supplied by us are covered in this warranty for undesired performance or defects resulting
from shipping, or any other event deemed to be the result of Atop
Technologies’ mishandling. The
warranty does not cover however, equipment which has been damaged due to accident, misuse,
abuse, such as:
Use of incorrect power supply, connectors, or maintenance procedures
Use of accessories not sanctioned by us
Improper or insufficient ventilation
Improper or unauthorized repair
Replacement with unauthorized parts
Failure to follow Our operating Instructions
Fire, flood, “Act of God”, or any other contingencies beyond our control.
RMA and Shipping Reimbursement
Customers
must always obtain an authorized “RMA” number from us before shipping the goods
to be repaired.
When in normal use, a sold product shall be replaced with a new one within 3 months upon
purchase. The shipping cost from the customer to us will be reimbursed.
After 3 months and still within the warranty period, it is up to us whether to replace the unit with a
new one; normally, as long as a product is under warranty, all parts and labor are free of charge
to the customers.
After the warranty period, the customer shall cover the cost for parts and labor.
Three months after purchase, the shipping cost from you to us will not be reimbursed, but the
shipping costs from us to the customer will be paid by us.
Limited Liability
Atop Technologies Inc., shall not be held responsible for any consequential losses from using our
products.
Warranty
Atop Technologies Inc., gives a 3 years max for Smart Security Server products.
