EN
60
Action to take
Solution
Cause
1. Have the electrical power supply
checked by a professional (using a
multimeter).
2. If you have Peak/Off -peak hours
pricing,
2.1. Switch to forced operation
from your electric distribution board.
2.2. Check the position of the circuit
breaker (should be in the ON position)
If there is no current
at the water heater’s terminals:
have an electrician look at it.
Electrical power supply fault.
If there is current at the water
heater’s terminals, go to the next
step.
1. Cut-off the water heater current
(the circuit breaker should be in the
OFF position).
2. Trigger the thermostat safety device
again by pressing the red button.
3. Switch to forced operation from
your electrical distribution board.
If the thermostat regularly goes
into safety mode, descale the
water heater (see the chapter on
maintenance) and retighten all the
electrical connections (after having
switched off the power).
If the safety device is not trigge-
red, move onto the next step.
Thermostat going into safe mode.
NOTE: it is preferable to replace the
thermostat . if it goes into safe mode
numerous times. (more than 10 times)
Your water heater: Troubleshooting guide
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5.
Troubleshooting guide
5.1. V.1 No hot water
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