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VE1843 User Manual

17

Technical Support

International

For online technical support – including troubleshooting, documentation, 
and software updates: 

http://support.aten.com

For telephone support, see 

Telephone Support

, page vii.

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase

Your computer configuration, including operating system, revision level, 
expansion cards, and software

Any error messages displayed at the time the error occurred

The sequence of operations that led up to the error

Any other information you feel may be of help

Email Support

[email protected]

Online Technical 
Support

Troubleshooting
Documentation
Software Updates

http://www.aten-usa.com/support

Telephone Support

1-888-999-ATEN ext 4988

Содержание VanCryst VE1843

Страница 1: ...ATEN VanCryst VE1843 True 4K HDMI USB HDBaseT 3 0 Transceiver User Manual ...

Страница 2: ...se harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes...

Страница 3: ... digital apparatus complies with Canadian ICES 003 HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc RoHS This product is RoHS compliant ...

Страница 4: ... and safely set up your installation Chapter 3 Operation explains how to use the Tx and Rx switch and how to set up the input detection mode using the a pushbutton and RS 232 commands Appendix provides a list of safety instructions and precautions contact information for ATEN technical support product specifications and other technical information regarding the VE1843 Note Read this manual thoroug...

Страница 5: ... need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critica...

Страница 6: ... adapter 1 IR emitter 1 IR receiver 1 user instructions Note Make sure that all of the items are present and in good order If anything is missing or was damaged in shipping please contact your dealer for further assistance Features may have been added to the VE1843 since this manual was published Please visit our webiste to download the most up do date version of the manual ...

Страница 7: ...tions and telephone numbers User Information Online Registration Be sure to register your product at our online support center Telephone Support For telephone support call this number International http www aten com North America http www aten usa com International http eservice aten com International 886 2 8692 6959 China 86 400 810 0 810 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 8...

Страница 8: ...e programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device...

Страница 9: ...lanning the Installation 3 Display 3 Source Device 3 Cables 3 Considerations 3 2 Hardware Setup Mounting the VE1843 Unit 5 Wall Mounting 5 Rack Mounting 5 Hardware Overview 6 VE1843 Front View 6 VE1843 Rear View 7 VE1843 Top View 8 Hardware Installation 10 RS 232 Channel Transmission 12 3 Operation Tx and Rx Switch 13 HDMI Audio Switch 13 Audio Embedding 13 Audio De embedding 13 Bypassing Audio Si...

Страница 10: ...VE1843 User Manual x North America 17 Specifications 18 Limited Warranty 21 ...

Страница 11: ...nd USB signals with the latest HDBaseT standards For stable HDMI signal transmission the VE1843 ensures high quality visuals and reliable extension by supporting HDCP 2 2 3D Deep Color and HDR In addition the VE1843 is equipped with HDMI audio embedded de embedded functions enabling users to flexibly adapt suitable audio video combinations based on different environments To ensure non stop operati...

Страница 12: ...ereo audio and USB 2 0 signals channel bypass HDMI 3D Deep Color 4K 60Hz HDCP 2 2 compliant Superior video quality up to 4096 x 2160 60 Hz 4 4 4 HDR supported Supports HDMI audio embedding de embedding functions Supports HDMI local output Compliant with the USB 2 0 standard for a wide range of USB peripherals compatibility LED indication of HDBaseT and HDMI signal status for easier recognition Fan...

Страница 13: ...h zero latency Considerations The maximum transmission distance varies at different parts of the transmission Note The maximum transmission distance for True 4K resolution using an ATEN 2L 2920 Cat 6a cable HDBaseT3 Certified Cat 6a cable with zero latency is 100 m This cable is currently unavailable for purchase and will be sold separately in the future Connection Interface Resolution Distance Co...

Страница 14: ...Chapter 1 Introduction 4 This Page Intentionally Left Blank ...

Страница 15: ...sing the built in mounting brackets Rack Mounting Use the VE RMK 1U Rack Mount Kit to rack mount the VE1843 For more information about this accessory go to www aten com products 1 Please review the safety information regarding the placement of this device in Safety Instructions page 15 2 Do not power on the VE1843 until all the necessary hardware is connected ...

Страница 16: ...cy to transmit HDMI and control signals to the connected receiver if the unit is set to a transmitter 5 cable lock screw for ATEN LockProTM Universal HDMI cable lock that provides the easiest way to secure an HDMI cable to most HDMI devices 6 audio in Connects to an audio source device such as a PC 7 USB Type B port Connects to source device such as a PC 8 firmware upgrade switch reserved This swi...

Страница 17: ...le to most HDMI devices 3 audio out Connects to an audio output device such as a set of speakers 4 Ethernet port Connects to a network switch to provide Internet access for the connected source device using an RJ 45 cable 5 IR port Connects to an IR emitter or IR receiver for remotely control using an IR remote control 6 power jack Connects to a power adapter for power supply 7 HDMI out Connects t...

Страница 18: ...off 3 link LED Lights orange The transmission between the transmitter and receiver is stable Blinks orange The transmission between the transmitter and receiver is unstable Off There is no transmission between the transmitter and receiver 4 HDMI in LED Lights orange The video display is normal with the HDCP key Blinks orange The video display is normal without the HDCP key Off There is no video si...

Страница 19: ...There is no video signal 6 link LED Lights orange The transmission between the transmitter and receiver is stable Blinks orange The transmission between the transmitter and receiver is unstable Off There is no transmission between the transmitter and receiver 7 power LED Lights green The unit is receiving power Off The unit is powered off No Component Description ...

Страница 20: ... surges or static electricity 2 Important Before connecting the VE1843 please set the Tx Rx switch to define the unit The VE1843 will be a transmitter if the Tx Rx switch is set to Tx or the VE1843 will be a receiver if the Tx Rx switch is set to Rx 1 Note The illustrated installation is based on two VE1843 units RS 232 Audio USB HDMI HDMI Audio Ethernet IR Set to Tx VE1843 Transmitter VE1843 Rece...

Страница 21: ...o the receiver for example a TV connect the IR emitter to the IR port of the receiver and the IR receiver to the IR port of the transmitter and vice versa Note The unit supports bi directional IR transmission 10 Optional To provide network connectivity for your PC connect the receiver to a network switch and then connect the Ethernet port of the transmitter to your PC Note The unit supports bi dir...

Страница 22: ...e illustrated as follows The general concept here is that a RS 232 signal can be transmitted Tx to the receiving Rx end of a unit The received signal can then be transmitted Tx to the receiving Rx end of another unit The RS 232 signals can be transmitted back the other way PIN CONFIGURATION Captive screw connectors Tx Rx Gnd Tx Rx Gnd Tx Rx Gnd Tx Rx Gnd S Cat 5e 6 6a 7 cable Transimitter Receiver...

Страница 23: ... signals follow the steps below 1 Set the HDMI audio switch on the VE1843 transmitter to On 2 Set the HDMI audio switch on the VE1843 receiver to Off Audio De embedding To de embed the audio signals follow the steps below 1 Set the HDMI audio switch on the VE1843 transmitter to Off 2 Set the HDMI audio switch on the VE1843 receiver to On Tx Rx switch HDMI audio switch ...

Страница 24: ...gnals To bypass the audio signals follow the steps below 1 Set the HDMI audio switch on the VE1843 transmitter to Off 2 Set the HDMI audio switch on the VE1843 receiver to Off Note By default the HDMI audio switch on the VE1843 is set to Off ...

Страница 25: ... unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company ...

Страница 26: ... exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will requir...

Страница 27: ...forehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Do...

Страница 28: ...esolutions Distances Up to 4K x 2K 60Hz 4 4 4 100 m HDBaseT3 Certified Cat 6a cable ATEN 2L 2920 Cat 6a cable Audio Input 1 x HDMI Type A Female Black 1 x Stereo Audio Mini Stereo Jack Female Green Output 1 x HDMI Type A Female Black 1 x Stereo Audio Mini Stereo Jack Female Green Connectors Unit to Unit 1 x RJ 45 Female Power 1 x DC Jack with locking Black Control RS 232 Channel Connector 1 x Term...

Страница 29: ...Slide Switch ON OFF Reserved LEDs Power 1 x Tx Green Transmitter 1 x Rx Green Receiver Note The Tx or Rx LED lights to indicate which role the VE1843 is set to Link 1 x Tx Orange Transmitter 1 x Rx Orange Receiver Video Output 1 x Rx HDMI Out Orange Receiver Video Input 1 x Tx HDMI In Orange Transmitter Environmental Operating Temperature 0 40 C Storage Temperature 20 60 C Humidity 0 x 80 RH Non C...

Страница 30: ... x 900 60 Hz 1600 x 1200 60 Hz 1680 x 1050 60 Hz 1920 x 1080 1200 60 Hz 1920 x 1200 60 Hz Reduced Blanking 1080p 60 Hz 480p 60 Hz 4 3 16 9 720p 60 Hz 1080i 60 Hz 640 x 480 60 Hz 4 3 576p 50 Hz 4 3 16 9 720p 50 Hz 1080i 1080p 50 Hz 1080p 24 25 30 Hz 3840 x 2160p 24 25 30 50 60 Hz 4096 x 2160p 24 25 30 50 60 Hz 3840 x 2160p 50 60 Hz 4 2 0 4096 x 2160p 50 60 Hz 4 2 0 Function VE1843 ...

Страница 31: ...e the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for the remaining period or a period of 90 days whichever is longer When the products or components are replaced the replacing...

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