OnBoard User’s Manual,
Page 21
Troubleshooting
T
ROUBLESHOOTING
PROBLEM: KEYBOARD DOES NOT WORK
Possible Cause
: USB connector not properly plugged all the way into
USB port.
Solution
: Make sure the keyboard’s USB connector is pushed all the
way into the USB port on the computer, USB hub, or USB extension
cord that you are using. Make sure your computer’s USB port is not
physically damaged and that the connection with the keyboard
connector is snug.
Possible Cause
: Other problems with USB ports.
Solution
: Make sure your USB port is enabled and properly configured
by testing whether another USB device (such as a USB mouse) works
on the port. Try plugging the keyboard connector into a different USB
port. If you have other devices installed that conflict with the keyboard,
you may need to check with your computer manufacturer or with the
manufacturers of those devices how to change the settings of those
devices.
