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© 2020 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. 

Page 7 

CALNET:  AT&T Hosted Voice Service 

Quick reference guide 

 Mitel 6865i 

Call forwarding 

Enable call forwarding with Feature access codes 

 

When your phone is idle, enter: 
*72  Call Forwarding Always 
*92  Call Forwarding No Answer 

 

Enter the forward-to number and press #. 

 

Listen for the voice prompt that confirms 
Call Forwarding is turned on. 

 

Enable call forwarding with soft key 

 

When your phone is idle, select the Call 
Forward (Call Fwd) top soft key. 

 

Using the Navigation / Select key, select the 
down arrow to the desired call forward 
function. 

• 

All:  Call Forwarding Always 

• 

Busy:  Call Forwarding Busy 

• 

No Answer:  Call Forwarding No Answer 

 

Select Change to add a number. 

 

Select Done when completed. 

 

Select # to confirm changes or 0 to cancel 
changes. 

 
Note:  The forward-to number can be an extension 
or any 10-digit phone number. 
 

Disable call forwarding with Feature access codes 

 

When your phone is idle, enter: 
*73  Call Forwarding Always  
*93  Call Forwarding No Answer 

 

Listen for the voice prompt that confirms 
Call Forwarding is turned off. 

 

Disable call forwarding with soft key 

 

When your phone is idle, select the Call 
Forward (Call Fwd) top soft key. 

 

Using the Navigation / Select key, select the 
down arrow to the desired call forward 
function. 

• 

All:  Call Forwarding Always 

• 

Busy:  Call Forwarding Busy 

• 

No Answer:  Call Forwarding No Answer 

 

Select Change to remove a number. 

 

Select Done when completed. 

 

Select # to confirm changes or 0 to cancel 
changes. 
 

Push to Talk 

You can initiate a push to talk intercom call to other 
AT&T HVS users in your organization.   
 

To make a push to talk call: 

 

Enter *50. 

 

Enter an extension number. 

 

Wait to hear a beep, and then speak. 

 

Note:  The phone of the person you are calling 
automatically answers in speakerphone mode. 
They can choose to pick up the handset or switch to 
headset mode, once the intercom call is connected. 

 

E911 process and procedures 

If you call 911 from your office / cubicle, the address 
displayed for emergency responders is the building 
address. 

 

Please notify the guard and or have someone 
wait at the entrance to direct emergency 
services. 

 
If a network outage or loss of power occurs:

 

 

Use your cell phone to call emergency 
services. 

 

Selecting a ringtone 

The phone can support 16 selectable ringtones. 
 

Change the ringtone: 

 

Select the Options key. 

 

Use the Navigation / Select key to select: 

• 

Preferences 

• 

Tones 

• 

Ring Tone  

 

Use the Navigation / Select key to select and 
hear the different ringtones. 

 

Select Set to save the selection. 

 

Select the Goodbye key to return to the main 
page.  
 

Содержание Mitel 6865i

Страница 1: ...ights reserved AT T and the Globe logo are registered trademarks of AT T Intellectual Property CALNET AT T Hosted Voice Service Quick reference guide Mitel 6865i CALNET AT T Hosted Voice Service Quick reference guide Mitel 6865i Version 1 0 ...

Страница 2: ...020 AT T Intellectual Property All rights reserved AT T and the Globe logo are registered trademarks of AT T Intellectual Property Page 2 CALNET AT T Hosted Voice Service Quick reference guide Mitel 6865i ...

Страница 3: ...yed information in the graphic display window The center button selects the displayed data 5 Transfer key Transfers the active call to another number 6 Conference key Begins a conference call with the active call 7 Received Callers List key Accesses list of the last 200 received and missed calls 8 Outgoing Redial key Accesses a list of the last 100 previously dialed numbers 9 Line 2 appearance key...

Страница 4: ... Note Additional calls accessing a busy line appearance will be forwarded to voicemail Placing a call on hold During an active call Press the Hold key To remove from hold Press the Hold key again Select the flashing line key Notes Music on hold will play if a conference call is put on hold If multiple calls are held use the up down arrows of the Navigation Select key to switch between calls and pr...

Страница 5: ...accessed by selecting the Received Callers List key Notes Entries are listed in the order received Log will retain 200 instances You cannot delete or save entries Retrieve call list Select the Received Callers List key Use the Navigation Select key to select the desired call entry Select a line key to place the call Outgoing Caller list The outgoing call list can be accessed by selecting the Outgo...

Страница 6: ...o not need to place the call on hold before transferring During the transferring process the caller will automatically be put on hold Transferring a call directly to voicemail During an active call press the Transfer key Enter 55 To transfer directly to your own mailbox press or just hang up To transfer to another mailbox enter the extension and press Parking a call Parking a call allows you to pi...

Страница 7: ...ne is idle select the Call Forward Call Fwd top soft key Using the Navigation Select key select the down arrow to the desired call forward function All Call Forwarding Always Busy Call Forwarding Busy No Answer Call Forwarding No Answer Select Change to remove a number Select Done when completed Select to confirm changes or 0 to cancel changes Push to Talk You can initiate a push to talk intercom ...

Страница 8: ...f new voicemails displayed in graphic display To retrieve messages Press the Voicemail top soft key Enter your voicemail PIN to access messages Register or reboot your phone There will be times when you must reset your phone so that it can retrieve crucial software updates and configurations Select the Options key Use the Navigation Select key to select Restart Phone Select to confirm changes or C...

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