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Appendix
Troubleshooting
I hear other calls
while using my
telephone
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local service.
Call your local telephone company (Charges may apply).
I hear noise in the
cordless handset,
and none of the
keys or buttons
work
• Make sure the power cord is plugged in securely.
• Relocate your phone to a higher location. The phone will
likely have better reception when not installed in a low area.
• If the other phones in your home are having the same prob-
lem, the problem is in your wiring or local service. Contact
your local telephone company (charges may apply).
• If you subscribe to DSL service and if you hear noise dur-
ing conversations and/or your caller ID features are not
functioning properly, install a DSL filter to the telephone
line between the telephone base and the telephone line
jack. Contact your DSL provider to obtain a DSL filter.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely into
the telephone base and the telephone jack. Make sure the
power cord is securely plugged in.
• The cordless handset may be too far from the telephone
base.
• Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to its base when not in use.
• You may have too many extension phones on your tele-
phone line to allow all of them to ring simultaneously. Try
unplugging some of the other phones.
• The layout of your home or office might be limiting the
operating range. Try moving the telephone base to another
location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
M y co rd l e s s
handset does
not ring when
I receive a call
