30
Appendix
I hear other
calls while
using my phone
• Press the CHAN key while on a call to change to a clear channel.
• Disconnect the base unit from the telephone jack, and plug in a regu-
lar telephone. If you still hear other calls, the problem is probably in
your wiring or local service. Call your local telephone company.
I hear noise in
the handset,
and none of the
keys or buttons
work
• Make sure the power cord is plugged in securely.
Troubleshooting
My handset
does not ring
when I receive
a call
• Make sure you have the ringer activated. Refer to the section(s) on
ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely into the base
unit and the telephone jack. Make sure the power cord is securely
plugged in.
• The handset may be too far from the base unit.
• Charge the battery in the handset for at least 16 hours. For optimum
daily performance, return the handset to its base when not in use.
• You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office might be limiting the operating
range. Try moving the base to another location, preferably on an
upper floor.
• If the other phones in your home are having the same problem, the
problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply.)
• Test a working phone at the phone jack. If another phone has the
same problem, the problem is the phone jack. Contact your local
telephone company (charges may apply.)
• Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away as possible from elec-
tronic devices wireless routers, radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal comput-
ers, kitchen appliances and other cordless phones
• Your line cord might be malfunctioning. Try installing a new line cord.
