Appendix C
51
Troubleshooting
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this doesn’t solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone
will likely have better reception when installed in a
high area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
I hear other
calls while using
my phone.
• Disconnect the telephone base from the telephone
jack, and plug in a different telephone. If you still hear
other calls, the problem is probably in your wiring or
local service. Call your local telephone company.
I experience
poor sound
quality when
using the
speakerphone.
• For increased sound quality while using the
speakerphone, place the handset on a flat surface with
the dial pad facing up.
• When using a speakerphone, controlling background
noise in your environment is essential. While you are
listening to your party, press
MUTE
to temporarily turn
your microphone off. When it is your turn to speak,
remember to press
MUTE
again to turn the
microphone on.
• Excessive background noise will cause a speakerphone
to fade in and out. Try controlling the background
noise by turning off any audio devices near the
speakerphone. Also, try to avoid interrupting the
person at the other end of the conversation while they
are speaking. If background noise cannot be controlled,
you should terminate speakerphone operation and
return to normal handset mode.
