
In case of
d
if
ficulty
In case of
d
if
ficulty
Answering system operation
Problem Solution
Answering
• Make sure you are calling from a touch tone
system does
phone. When you dial a number, you should
not respond to
hear tones. If you hear clicks instead, the
remote commands.
phone is not a touch tone telephone.
• There may be noise or interference on the
phone line you are using. Press dial buttons
firmly.
• You might be calling from a phone that sends
tones which are too short for this 984
telephone to detect.
Problem Solution
Incoming calls
Make sure you have recorded the
are dropped by
auto-attendant outgoing announcements
auto-attendant.
and your directory of extension assignments.
(See Answering system
Auto-attendant
operation
beginning on page 110.)
Problem Solution
Difficulty intercepting
• DTAD intercept must be turned on.
a call during
(See
Turn DTAD intercept on or off
message recording.
on page 54.)
• You must use a phone connected to the
line of the incoming call.
• If you are using a non-system phone, press
#1
to intercept the incoming call.
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