EN 32
Attention
If you see a crack in the glass top (however small), switch off the hob immediately and
disconnect it from the power mains. Contact the service department.
If the appliance does not work properly, this does not always mean that it is defective. Try to
deal with the problem yourself first by checking the table below. You can also take a look on our
website for more information. If the problem continues, contact the service department.
Symptom
Possible cause
Solution
The display lights up when
the hob is activated for the
first time.
This is the standard
set-up routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling.
Normal operation.
A slight smell is noticeable
the first few times the hob
is used.
The new appliance is
heating up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high levels this is perfectly
normal for some pans. It will
not damage either the pans
or the hob.
You have switched on
a cooking zone, but the
display shows
u
.
The pan you are using is
not suitable for induction
cooking, or has a to small
diameter.
Use a suitable pan.
A cooking zone suddenly
stops working and you hear
a signal.
The time that has been set for
the timer has ended.
Touch the left or right timer
key to stop the alarm.
The hob is not working
and nothing appears in
the display.
There is no power supply
due to a defective cable or
a faulty connection.
Check the fuses or the electric
switch (if there is no plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Contact a professional
installer.
L
shows on the display.
Child safety lock is activated.
See chapter ‘Operation of the
hob/Child safety lock’.
Error code
ER 03
and
continuous beep.
You have pressed two or more
keys at the same time.
Do not operate more than one
key at the same time.
The control panel is dirty or
has water lying on it.
Clean the control panel.
TROUBLESHOOTING
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