3-8
Chapter 3: General Instruction
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
• Press the button to check if the monitor is in the ON
mode.
• Check if the power cord is properly connected to the monitor
and the power outlet.
• Check Power Indicator function in main menu OSD. Select
“ON” to turn on power LED.
The power LED lights amber and there
is no screen image
• Check if the monitor and the computer are in the ON
mode.
• Make sure the signal cable is properly connected the monitor
and the computer.
• Inspect the signal cable and make sure none of the pins are
bent.
• Connect the computer with another available monitor to check
if the computer is properly working.
Screen image is too light or dark
• Adjust the Contrast and Brightness settings via OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to the
monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects (white
does not look white)
• Inspect the signal cable and make sure that none of the pins
are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the Color Temperature
via OSD.
No sound or sound is low
• Adjust the volume settings of both your monitor and
computer.
• Make sure the computer sound card driver is properly installed
and activated.
