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ASUS Travelair AC
Frequently Asked Questions (FAQs)
Q1:
How do I connect my mobile device to my Travelair AC?
• You can connect your mobile device to SSID or network name Travelair-XXXX
to connect to
your Travelair AC. For more details, refer to the section
Connecting your mobile device
.
• You can automatically connect your NFC-enabled device to your Travelair AC. For more details,
refer to the section
Connecting via NFC One Touch
.
IMPORTANT!
Your NFC-enabled mobile device must run on Android 4.0 or later version.
Q2:
I still cannot connect my mobile device to my Travelair AC.
• Ensure that your Travelair AC is turned on and its Wi-Fi LED is solid blue, which indicates that the
Wi-Fi function is enabled.
• Ensure that you have connected your mobile device to your Travelair AC network (Travelair-
XXXX)
and that you are within the Wi-Fi
range of your Travelair AC.
• The maximum of five (5) devices may already have connected to your Travelair AC. Try
connecting your mobile device to your Travelair AC at a later time.
• Restart your Travelair AC and try connecting your mobile device to it again. If you are still unable
to connect, try resetting your Travelair AC. For more details on resetting your Travelair AC, refer
to the question in
Q9
.
Q3:
Can I use my Travelair AC device SD card reader as a regular PC SD card reader?
Yes, you can use your Travelair AC SD card reader as a regular PC SD card reader.
Q4:
Do I need to install the ASUS AiDrive app on my mobile device to access my Travelair
AC?
Yes, you need to install the ASUS AiDrive app on your mobile device. ASUS AiDrive app lets you
connect to your Travelair AC on your mobile device running on Android, iOS, or Amazon Kindle
platform.
Q5:
Can I use my Travelair AC as a standard portable hard drive?
Yes, you can use your Travelair AC as a standard portable hard drive. Ensure that your Travelair AC
Wi-Fi function is turned off before connecting it to your computer’s USB port.
IMPORTANT! When your Travelair AC is connected to your computer's USB port, contents on your
Travelair AC cannot be accessed wirelessly.
Q6:
How do I update the firmware of my Travelair AC?
1. On your computer, download the latest firmware version from the ASUS Support site at
www.asus.com/support
2. Using the bundled USB cable, connect your Travelair AC to your computer’s USB port.
3. Copy the downloaded firmware file to the root directory of your Travelair AC.
4. Safely remove your Travelair AC from your computer.
5. Plug your Travelair AC to a power outlet.
