18
ASUS SBW-S1
PRO
4. Troubleshooting
1. I cannot install the driver in my PC.
a) Ensure that you have connected SBW-S1
PRO
properly to the USB port of your computer and
powered it on.
b) Ensure that your computer has Windows® 7, Windows® 8 or Windows® 8.1 installed.
c) Restart your computer.
2. My computer failed to detect the external optical drive.
a) Shut down your computer.
b) Ensure that the USB cable and the power adapter are connected properly, the device is
powered on, and the LED light up.
c) Turn on your computer.
3. I cannot find ASUS XONAR S1 from Windows® Control Panel > Sound.
a) Ensure that you have connected SBW-S1
PRO
properly to the USB port of your computer and
powered it on.
b) Ensure that you have installed the driver properly.
c) Ensure that your computer has Windows® 7, Windows® 8 or Windows® 8.1 installed.
d) Restart your computer.
4. I cannot hear any sound from my analog speakers.
a) Ensure that you have connected speakers properly and have powered on your speakers.
b) Go to Windows®
Control Panel
>
Sound
to check if the playback default device is set to
Speakers of ASUS XONAR S1. If not, set it to Speakers of ASUS XONAR S1.
c) Restart your computer.
5. I cannot hear any sound from the S/PDIF output.
a) Ensure that you have powered on the S/PDIF device and properly set it up.
b) If you are using 192kHz PCM output, make sure that your decoder can support 192kHz
decoding. Try changing it to 44.1k or 48kHz first.
c) Go to Windows®
Control Panel
>
Sound
to check if the playback default device is set to S/PDIF
Out of ASUS XONAR S1. If not, set it to S/PDIF Out of ASUS XONAR S1.
d) Restart your computer.
