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• Chapter 6: Troubleshooting

This chapter provides you with a troubleshooting guide for solving common

problems you may encounter when using the ASUS Wireless Router.

• Appendices

This chapter provides you with the regulatory Notices and Safety Statements.

Conventions used in this guide

WARNING

: Information to prevent injury to yourself when trying to

complete a task.

CAUTION

: Information to prevent damage to the components when

trying to complete a task.

IMPORTANT

: Instructions that you MUST follow to complete a task.

NOTE

: Tips and additional information to aid in completing a task.

Содержание RT-N12 C1

Страница 1: ...User Manual RT N12 C1 SuperSpeed Wireless N Router RT N12 Super Speed Wireless N Router ...

Страница 2: ...TICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICAT...

Страница 3: ...ng up the wireless router in Repeater mode 15 Setting up the wireless router in AP mode 17 Chapter 3 Configuring the network clients Accessing the wireless router 19 Setting an IP address for wired or wireless clients 19 Chapter 4 Configuring via the web GUI Configuring via the web GUI 27 Using the Network Map 29 Creating multiple SSID profiles 30 Managing bandwidth with EzQoS 31 Upgrading the fir...

Страница 4: ...the Router Repeater and Access Point modes of the ASUS Wireless Router Chapter 3 Configuring the network clients This chapter provides instructions on setting up the clients in your network to work with your ASUS Wireless Router Chapter 4 Configuring via the web GUI This chapter provides instructions on configuring the ASUS Wireless Router using its web graphics user interface web GUI Chapter 5 In...

Страница 5: ...provides you with the regulatory Notices and Safety Statements Conventions used in this guide WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent damage to the components when trying to complete a task IMPORTANT Instructions that you MUST follow to complete a task NOTE Tips and additional information to aid in completing a task ...

Страница 6: ... ...

Страница 7: ... one IEEE 802 11b g n device with wireless capability An installed TCP IP and Internet browser Before you proceed Take note of the following guidelines before installing the ASUS Wireless Router The length of the Ethernet cable that connects the device to the network hub ADSL cable modem router wall patch must not exceed 100 meters Place the device on a flat and stable surface as far from the grou...

Страница 8: ...sical connection On Has physical connection to an Ethernet network Flashing Transmitting or receiving data through Ethernet cable WAN Wide Area Network Off No power or no physical connection On Has physical connection to an Ethernet network Flashing Transmitting or receiving data through Ethernet cable Install the device at least 20cm from a person to insure that the product is operated in accorda...

Страница 9: ...elector to choose an operation mode Router IP Sharing mode In the Router mode the wireless router connects to the Internet via PPPoE Automatic IP PPTP L2TP or Static IP and provides you with wireless radio signals The NAT firewall and IP sharing services for LAN clients are enabled Repeater In this mode the wireless router extends your wireless network coverage and provides you with higher quality...

Страница 10: ... Description 1 Mounting hooks Use the mounting hooks to mount your router on concrete or wooden surfaces using two round head screws 2 Air vents These vents provide ventilation to your router Note Mounting to the wall is not recommended as it reduces the wireless performance ...

Страница 11: ...web GUI Note For details on configuring your wireless router using the web GUI refer to Chapter 4 Configuring via the web GUI Note To set up the wireless router in the AP mode use Device Discovery included in the support CD to access the web GUI Using the Quick Internet Setup QIS The Quick Internet Setup QIS function which is integrated in the wireless router s web GUI detects the Internet connect...

Страница 12: ... L2TP or Static IP and provides you with wireless radio signals The NAT firewall and IP sharing services for LAN clients are enabled To set up the wireless router in Router mode 1 Choose the Router mode Router AP Repeater RT N12 C1 ROUTER AP REPEATER Note We recommend that you use an Ethernet cable wired connection to connect your computer to the wireless router for initial configuration to avoid ...

Страница 13: ...er you launched your web browser disable the proxy settings on your web browser 4 Key in the user name and password Click Apply all settings Note The PPPoE Internet connection type is used in this setup case The setup screen varies with different Internet connection types Obtain the required information such as the username and password from your Internet Service Provider ISP ...

Страница 14: ...t connection setup is completed Click Going to Internet to surf the Internet Click Advanced Setting page to manually configure advanced settings for the wireless router Click Add to Favorites to add this URL to your Favorites list for quick access to the web GUI ...

Страница 15: ...rewall and IP sharing services are disabled To set up the wireless router in Repeater mode 1 Choose the Repeater mode RT N12 C1 Router AP Repeater ROUTER AP REPEATER 2 Connect your devices RT N12 C1 Client Modem Wireless Router ROUTER AP REPEATER Note We recommend that you use an Ethernet cable wired connection to connect your computer to the wireless router for initial configuration to avoid poss...

Страница 16: ...your web browser and the QIS web page appears automatically Select the AP whose wireless signal you want to extend then click Connect Note If the QIS web page does not appear after you launched your web browser disable the proxy settings on your web browser ...

Страница 17: ...rewall and IP sharing services are disabled To set up the wireless router in AP mode 1 Choose the AP mode Note To set up the wireless router in the AP mode use Device Discovery included in the support CD to access the web GUI 2 Connect your devices Modem RT N12 C1 Client Router ROUTER AP REPEATER Note We recommend that you use an Ethernet cable wired connection to connect your computer to the wire...

Страница 18: ...e main page click the navigation menu or links to configure the various features of the wireless router 3 Launch the Device Discovery utility and click Configure to access the web GUI 4 On the login page key in the default user name admin and password admin ...

Страница 19: ...u may want to manually assign static IP addresses on some of the clients or computers in your network rather than automatically getting IP addresses from your wireless router Follow the instructions below that correspond to the operating system installed on your client or computer Note In the Router mode if you want to manually assign an IP address to your client we recommend that you use the foll...

Страница 20: ...nel Network to display the Network setup window 2 Select TCP IP then click Properties 3 If you want your computer to automatically obtain an IP address click Obtain an IP address automatically then click OK Otherwise click Specify an IP address then key in the IP address and Subnet Mask ...

Страница 21: ...guring the clients RT N12 C1 4 Select the Gateway tab and key in New gateway then click Add 5 Select the DNS configuration tab and click Enable DNS Key in Host Domain and DNS Server Search Order then click Add 6 Click OK ...

Страница 22: ...e Protocols tab 2 Select TCP IP Protocol from the Network Protocols list then click Properties 3 From the IP Address tab of the Microsoft TCP IP Properties window you can Select the type of network adapter installed in your system Set the router to assign IP address automatically Manually set up the IP address subnet mask and default gateway ...

Страница 23: ...clients RT N12 C1 4 Select the DNS tab then click Add under the DNS Service Search Order and key in DNS Windows 2000 1 Click Start Control Panel Network and Dial up Connection Right click Local Area Connection then click Properties ...

Страница 24: ...ngs to be assigned automatically Otherwise select Use the following IP address and key in IP address Subnet mask and Default gateway 4 Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically Otherwise select Use the following DNS server addresses and key in the Preferred and Alternate DNS server 5 Click OK when done ...

Страница 25: ...following IP address and key in IP address Subnet mask and Default gateway 4 Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically Otherwise select Use the following DNS server addresses and key in the Preferred and Alternate DNS server 5 Click OK when done Windows XP 1 Click Start Control Panel Network Connection Right click Local Area Con...

Страница 26: ...roperties 3 Select Obtain an IP address automatically if you want the IP settings to be assigned automatically Otherwise select Use the following IP address and key in IP address and Subnet mask 4 Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically Otherwise select Use the following DNS server addresses and key in the Preferred and Altern...

Страница 27: ...ap and EZQoS Bandwidth Management To access the web GUI 1 Launch a web browser then key in the router s IP address The login page of the router s web GUI appears 2 On the login page key in the default user name admin and password admin Note In the Router mode the router s IP address is 192 168 1 1 In the Repeater and AP modes use Device Discovery included in the support CD to find the router s IP ...

Страница 28: ...28 RT N12 C1 Chapter 4 Configuring via the web GUI 3 From the main page click the navigation menu or links to configure the various features of the ASUS Wireless Router ...

Страница 29: ...on Description Internet status Click this icon to display information on the Internet connection status WAN IP address DNS connection type and gateway address From the Internet status screen use the Quick Internet Setup QIS feature to quickly set up your network System status Click this icon to display information on the SSID authentication and encryption methods LAN IP MAC address or turn the wir...

Страница 30: ...web GUI Creating multiple SSID profiles The wireless router allows you to create multiple SSID profiles that meet various working scenarios To create an SSID profile 1 Under System status click Add 2 Configure the profile settings then click Add ...

Страница 31: ...Click each of these four applications to set the bandwidth priority Icon Description Gaming Blaster The router handles gaming traffic at first priority Internet Application The router handles the e mail web browsing and other Internet applications traffic at first priority FTP The router handles at first priority the traffic of downloading uploading data to from the FTP server Voip Video Streaming...

Страница 32: ...he left side of your screen 2 Under the Administration menu click Firmware Upgrade 3 In the New Firmware File field click Browse to locate the new firmware on your computer 4 Click Upload The uploading process takes about three minutes Note If the upgrade process fails use the Firmware Restoration utility to restore the system For details on this utility refer to the section Firmware Restoration i...

Страница 33: ...n menu click Restore Save Upload Setting 3 Select the tasks that you want to do To restore to the default factory settings click Restore and click OK in the confirmation message To save the current system settings click Save and click Save in the file download window to save the system file in your preferred path To restore previous system settings click Browse to locate the system file that you w...

Страница 34: ...34 RT N12 C1 Chapter 4 Configuring via the web GUI ...

Страница 35: ...he ASUS WLAN Utilities in Microsoft Windows insert the support CD in the CD drive If Autorun is disabled run setup exe from the root directory of the support CD To install the utilities 1 Click Install Utilities Note When you install the utilities the setup wizard automatically detects your computer s operating system If you are using Windows 7 Vista OS click Install on the confirmation message c ...

Страница 36: ... the utilities 3 Click Next to accept the default destination folder or click Browse to specify another path 4 Click Next to accept the default program folder or enter another name 5 Click Finish when setup is completed C1 C1 C C C C C ...

Страница 37: ...ables you to configure the device To launch the Device Discovery utility From your computer s desktop click Start All Programs ASUS Utility RT N12 C1 Wireless Router Device Discovery Click Configure to access the web GUI and configure the wireless router Click Search to search for ASUS wireless routers within range Click Exit to exit the application ...

Страница 38: ...g the wireless router into the power source Release the Restore button when the Power LED at the front panel flashes slowly which indicates that the wireless router is in the rescue mode 3 From your computer s desktop click Start All Programs ASUS Utility RT N12 C1 Wireless Router Firmware Restoration Important Launch the rescue mode before using the Firmware Restoration utility Note This is not a...

Страница 39: ... a web browser then click Tools Internet Options 2 Under Temporary Internet files click Delete Cookies and Delete Files 3 Disable the proxy settings of the web browser The client cannot establish a wireless connection with the router Out of Range Put the router closer to the wireless client Try to change the channel settings Authentication Use wired connection to connect to the router Check the wi...

Страница 40: ...k Start Guide of the wireless router and re configure the settings Check if the WAN LED on the wireless router is ON Check the wireless encryption settings Check if the computer can get the IP address via both wired network and wireless network Ensure that your web browser is configured to use the local LAN and is not configured to use a proxy server If the ADSL LINK light blinks continuously or s...

Страница 41: ...this user manual The following are the factory default settings User Name admin Password admin Enable DHCP Yes if WAN cable is plugged in IP address 192 168 1 1 Domain Name Blank Subnet Mask 255 255 255 0 DNS Server 1 192 168 1 1 DNS Server 2 Blank SSID ASUS I cannot use 192 168 1 1 to enter the web GUI Check the router s operation mode In the Router mode the default IP address is 192 168 1 1 In t...

Страница 42: ...formation and the domain name may be registered by others 2 I did not register the ASUS DDNS for the router I bought six months ago Can I still register it Yes you can still register the ASUS DDNS service for your router The DDNS service is embedded in your router so you can register the ASUS DDNS service anytime Before registering click Query to check if the hostname has been registered or not If...

Страница 43: ...l time between the ISP DNS server and ASUS DDNS results in different WAN IPs in MS DOS and in the router configuration page Different ISPs may have different interval time for IP updating 6 Is the ASUS DDNS service free or is it just a trial version The ASUS DDNS service is a free and embedded service in some ASUS routers Check your ASUS router if it supports the ASUS DDNS service ...

Страница 44: ...44 RT N12 C1 Chapter 6 Troubleshooting ...

Страница 45: ...as been tested and found to comply with the limits for a class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference...

Страница 46: ...s been conducted These are considered relevant and sufficient Protection requirements for electromagnetic compatibility Article 3 1b Testing for electromagnetic compatibility according to EN 301 489 1 and EN 301 489 17 has been conducted These are considered relevant and sufficient Effective use of the radio spectrum Article 3 2 Testing for radio test suites according to EN 300 328 2 has been cond...

Страница 47: ...ee Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute c...

Страница 48: ... addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 ...

Страница 49: ... storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed u...

Страница 50: ...the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to...

Страница 51: ...on number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Pro...

Страница 52: ...GRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS DGT Warning Safety Warning SAFE TEMP This wireless router should be only used in environments wit...

Страница 53: ... 15029550883 Fax 15029338713 Website usa asus com Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 492102959911 Website www asus de Online contact www asus de sales Technical Support Telephone Component 491805010923 Telephone System Notebook Eee LCD 491805010920 Fax 492102959911 Online support support asus com Available o...

Страница 54: ...uter GmbH Address HARKORT STR 21 23 40880 RATINGEN GERMANY Authorised distributors in Turkey BOGAZICI BIL GISAYAR SAN VE TIC A S Tel 90 212 3311000 Address AYAZAGA MAH KEMERBURGAZ CAD NO 10 AYAZAGA ISTANBUL CIZGI Elektronik San Tic Ltd Sti Tel 0090 2123567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL EEE Yönetmeliğine Uygundur ...

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