3-12
ASUS LCD Monitor PG48UQ Series
3.4 Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
• Press the button to check if the monitor is turned
on.
• Check if the adapter and power cord are
properly connected to the monitor and the power
outlet.
• Check the
Power Indicator
function in the
OSD menu. Select “ON“ to turn on the power
LED.
The power LED lights white and
there is no screen image
• Check if the monitor and the computer are turned
on.
• Make sure the signal cable is properly connected the
monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available monitor
to check if the computer is properly working.
Screen image is too light or
dark
• Adjust the
Contrast
and
Brightness
settings via
OSD.
Screen image bounces or a
wave pattern is present in the
image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform
All
Reset
via OSD.
• Select the appropriate color temperature (
Color
Temp.
) via OSD.
HDR content is not played
properly
• Make sure the input source supports HDR
playback (with proper system settings and latest
software).
• Make sure the content is HDR encoded.
