Asus GL12CM Скачать руководство пользователя | Manualshive

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38

Chapter 5: Troubleshooting

ENGLISH

ENGLISH

?

The DVD drive eject button is not responding.

1.

From the Start menu, click

File Explorer

.

2. Right-click

, then click

Eject

from the menu

Power

Problem

Possible Cause

Action

No power
(The power
indicator is off)

Incorrect power voltage

• Set your computer’s power voltage

switch to your area’s power
requirements.

• Adjust the voltage settings. Ensure that

the power cord is unplugged from the
power outlet.

Your computer is not turned
on.

Press the power key on the front panel to
ensure that your computer is turned on.

Your computer’s power cord
is not properly connected.

• Ensure that the power cord is properly

connected.

• Use other compatible power cord.

PSU (Power supply unit)
problems

Contact the ASUS Service Center about
installing another PSU on your computer.

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Содержание GL12CM

Страница 1: ...Desktop PC GL12CM User Guide ...

Страница 2: ...TICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICAT...

Страница 3: ...ur computer Connecting a USB storage device 21 Connecting microphone and speakers 22 Connecting multiple external displays 25 Connecting an HDTV 26 Chapter 3 Using your computer Proper posture when using your Desktop PC 27 Using the optical drive 28 Chapter 4 Connecting to the Internet Wired connection 29 Wi Fi connection on selected models only 33 Chapter 5 Troubleshooting Troubleshooting 35 Appe...

Страница 4: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Страница 5: ...r une utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux CAN ICES 3 B NMB 3 B IC Canadian Compliance Statement Complies with the Canadian ICES 003 Class B specifications This device complies with RSS 210 of Industry Canada This Class B device meets all the requirements of the Canadian interference causing ...

Страница 6: ...tion other than the present installation site the member shall measure interference for confirmation and register the result to VCCI RF Equipment Notices CE European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999 519 EC Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields 0 300 GHz This wir...

Страница 7: ...try Canada Statement This Class B device meets all requirements of the Canadian interference causing equipment regulations Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada BSMI TaiwanWireless Statement Japan RF Equipment Statement KC RF Equipment Optical Drive Safety Information Laser Safety Information CD ROM Drive SafetyWarning ...

Страница 8: ...ly to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure India E Waste Management Rules 2016 This product complies with the India E Waste Management ...

Страница 9: ...n environments with ambient temperatures between 0 C 32 F and 40 C 104 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system Seek professional assistance before using an adapter or ex...

Страница 10: ...on on ASUS hardware and software products Refer to the ASUS website www asus com ASUS LocalTechnical Support Visit ASUS website at https www asus com support contact for the contact information of local Technical Support Engineer DANGER WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent damage to the components when trying to complete a ...

Страница 11: ...d or missing contact your retailer The illustrated items above are for reference only Actual product specifications may vary with different models Desktop PC GL12CM Keyboard x1 Mouse x1 Installation Guide Power cord x1 Installation Guide x1 Warranty Card x1 ...

Страница 12: ...12 ...

Страница 13: ...ic utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports their locations and the chassis color vary with different models ASUS GL12CM 13 Chapter 1 Getting started ...

Страница 14: ...en1 devices to USB 3 1 gen1 ports for faster and better performance for your USB 3 1 gen1 devices USB 2 0 ports These Universal Serial Bus 2 0 USB 2 0 ports connect to USB 2 0 devices such as a mouse printer scanner camera PDA and others Power button Press this button to turn on your computer Headphone port This port connects to a headphone or speaker Supported by ASUS Audio Wizard Secure Digital ...

Страница 15: ...el side facing up and the connectors facing the end of the tray 2 Mount and secure the SSD to the tray with the screws that came along with your product 3 Push the tray gently into the SSD bay 4 Select a program from the AutoPlay window to access your files You can only use the 7mm SSD in this module ASUS GL12CM 15 ENGLISH ...

Страница 16: ... mouse printer scanner camera PDA and others USB 3 1 gen1Type A ports These 9 pin The Universal Serial Bus 3 1 gen1 Type A ports are for USB 3 1 gen1 devices Optical S PDIF Out port This port connects to the optical S PDIF devices Rear Speaker Out port black This port connects to the rear speakers in a 4 6 and 8 channel audio configuration Center Subwoofer port orange This port connects to the cen...

Страница 17: ...SUS Graphics Cards The display output ports on these optional ASUS Graphics Cards may vary with different models LAN RJ 45 port This port allows Gigabit connection to a Local Area Network LAN through a network hub Activity Link LED Speed LED Status Description Status Description OFF No link OFF 10Mbps connection ORANGE Linked ORANGE 100Mbps connection BLINKING Data activity GREEN 1Gbps connection ...

Страница 18: ... the display output port on the discrete ASUS Graphics Card To connect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to a power source The display output ports on the ASUS Graphics Card may vary with different models Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the US...

Страница 19: ...ower button Turning your computer ON This section describes how to turn on your computer after setting up your computer Turning your computer ON To turn your computer ON 1 Turn your monitor ON 2 Press the power button on your computer ASUS GL12CM 19 ENGLISH ...

Страница 20: ...20 Chapter 1 Getting started ENGLISH ...

Страница 21: ... 3 1 gen2 ports on the front and rear panels The USB ports allow you to connect USB devices such as storage devices To connect a USB storage device Insert the USB storage device to your computer Front panel Rear panel ASUS GL12CM 21 ENGLISH Chapter 2 Connecting devices to your computer ...

Страница 22: ...icrophone ports and speaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 1 channel 4 1 channel 5 1 channel and 7 1 channel stereo speakers Connecting headset and microphone 22 Chapter 2 Connecting devices to your computer ENGLISH ...

Страница 23: ...Connecting 2 1 channel Speakers Connecting 4 1 channel Speakers ASUS GL12CM 23 ENGLISH ...

Страница 24: ...Connecting 7 1 channel Speakers Connecting 5 1 channel Speakers 24 Chapter 2 Connecting devices to your computer ENGLISH ...

Страница 25: ...esktop To set up multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer 3 Turn on your computer 4 From the Start menu click Settings System Display 5 Configure the settings for your displays For some graphic card...

Страница 26: ... port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters 26 Chapter 2 Connecting devices to your computer ENGLISH ...

Страница 27: ...air to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in ...

Страница 28: ...e data on an optical disc hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer and then double click the CD DVD drive icon Removing an optical disc To remove an optical disc 1 While the system is on do either of the following to eject the tray Press the eject button below the drive bay cover ...

Страница 29: ...J 45 port on the rear panel of your computer and the other end to a DSL cable modem 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static ...

Страница 30: ...her end to your LAN 2 Turn on your computer 3 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connection 30 Chapter 4 Connecting to the Internet ENGLISH ...

Страница 31: ...g Center b From the Start menu click Settings Network Internet Ethernet Network and Sharing Center 2 From the Open Network and Sharing Center screen click Change Adapter settings 3 Right click on your LAN and select Properties 4 Click Internet ProtocolVersion 4 TCP IPv4 and click Properties 5 Click Obtain an IP address automatically and click OK Continue to the next steps if you are using PPPoE co...

Страница 32: ...ctions to complete the setup Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done click OK 32 Chapter 4 Connecting to the ...

Страница 33: ...wireless connection To establish a wireless connection you need to connect to a wireless access point AP To increase the range and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card Wireless AP Modem ASUS GL12CM 33 ENGLISH ...

Страница 34: ...34 Chapter 4 Connecting to the Internet ENGLISH ...

Страница 35: ...t is not responding then click EndTask If the keyboard is not responding press and hold the Power button on the top of your chassis until the computer shuts down Then press the Power button to turn it on I cannot connect to a wireless network using the ASUSWLAN Card on selected models only Ensure that you enter the correct network security key for the wireless network you want to connect to Connec...

Страница 36: ...ndows When a graphics card is installed on your computer ensure that you connect the monitors to the output port on the graphics card Check if the multiple displays settings are correct My computer cannot detect my USB storage device The first time you connect your USB storage device to your computer Windows automatically installs a driver for it Wait for a while and go to My Computer to check if ...

Страница 37: ... electrical source and turned on Adjust your speakers volume Ensure that your computer s system sounds are not Muted If it is muted the volume icon is displayed as To enable the system sounds click from the Windows notification area then click If it is not muted click and drag the slider to adjust the volume Connect your speakers to another computer to test if the speakers arer working properly Th...

Страница 38: ...voltage switch to your area s power requirements Adjust the voltage settings Ensure that the power cord is unplugged from the power outlet Your computer is not turned on Press the power key on the front panel to ensure that your computer is turned on Your computer s power cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power suppl...

Страница 39: ...to another monitor LAN Problem Possible Cause Action Cannot access the Internet The LAN cable is not connected Connect the LAN cable to your computer LAN cable problems Ensure the LAN LED is on If not try another LAN cable If it still does not work contact the ASUS service center Your computer is not properly connected to a router or hub Ensure that your computer is properly connected to a router ...

Страница 40: ... System speed is too slow Too many programs are running Close some of the programs Computer virus attack Use an anti virus software to scan for viruses and repair your computer Reinstall the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Replac...

Страница 41: ...atest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner space of t...

Страница 42: ...42 Chapter 5 Troubleshooting ENGLISH ...

Страница 43: ...ASUS Desktop PC Windows 10 User Manual E10435 First Edition May 2015 Copyright ASUSTeK Computer Inc All Rights Reserved Appendix Windows 10 User Manual ...

Страница 44: ...ENGLISH ...

Страница 45: ...r button on your Desktop PC Wait for a few minutes until the setup screen appears 2 From the setup screen pick your region and language that you want to use on your desktop PC 3 Carefully read the License Terms then tap I Accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 Wait until Windows 10 finishes installing the apps...

Страница 46: ...apps people or websites You can launch the Start menu in two ways Click the Start button from the lower left corner of the taskbar Press the Windows Start key on your keyboard Pinning apps to the Start screen or taskbar To pin an app to the Start screen or taskbar 1 From the Start menu click All apps then select the app that you want to pin 2 Click Pin to Start or Pin to taskbar to pin your select...

Страница 47: ...access Some apps require signing in to your Microsoft account before they are fully launched Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location Unpinning apps from the Start screen To unpin an app from the Start screen right click on the app to activate its settings bar th...

Страница 48: ... screen or taskbar right click the app you want to unpin 2 Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar Using theTaskView When you have several running apps you can click from the taskbar to display all your running apps and click on an app or item to launch it If task view is disabled click ShowTaskView button to display the task vie...

Страница 49: ...p PC s mouse or keyboard to activate Snap onscreen Using your mouse a Launch an app then drag and release on a screen corner to snap it in place b Snap another app to your preferred location on the screen Using your keyboard a Launch an app press and the arrow keys to select the direction where you want to snap the app in place b Snap another app using and the arrow keys ...

Страница 50: ...ning app D Launches the desktop E Launches File Explorer F or W Activates the File search function H Launches Share I Launches Settings K Launches Media Connect L Activates the Lock screen M Hides all currently active screens to the taskbar P Your desktop PC is mirrored to your secondary monitor Q Launches Cortana R Launches the Run window U Launches Ease of Access Center X Launches a menu box of ...

Страница 51: ...ing and reinstall options in PC Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 From the Start menu click Settings Update security Recovery 2 Scroll down to view the Remove everything and reinstallWindows option Under this option click Get started Launches the magnifier and zooms in your screen Zooms ou...

Страница 52: ...TER INTERNATIONAL America Address 800 Corporate Way Fremont CA 94539 USA Telephone 1 510 739 3777 Fax 1 510 608 4555 Web site http www asus com us Technical Support Support fax 1 812 284 0883 Telephone 1 812 282 2787 Online support http qr asus com techserv ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959931 Web site http www asus com de Onl...

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