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Chapter 7: Troubleshooting

English

Power

Problem

Possible Cause

Action

No power

(The power

indicator is off)

Incorrect power voltage

• If your computer has a power

voltage switch, set it to your area’s

power requirements.

• Adjust the voltage settings. Ensure

that the power cord is unplugged

from the power outlet.

Your computer is not

turned on.

Press the power key on the front panel

to ensure that your computer is turned

on.

Your computer’s power

cord is not properly

connected.

• Ensure that the power cord is

properly connected.

• Use another compatible power cord.

PSU (Power supply unit)

problems

Contact the ASUS Service Center

about installing another PSU on your

computer.

Display

Problem

Possible Cause

Action

No display

output after

turning the

computer on

(Black screen)

The signal cable is

not connected to the

correct VGA port on your

computer.

• Connect the signal cable to the

correct display port (onboard VGA or

discrete VGA port).

• If you are using a discrete VGA

card, connect the signal cable to the

discrete VGA port.

Signal cable problems

Try connecting to another monitor.

Содержание G70AB

Страница 1: ...ASUS Desktop PC G70AB User Manual ...

Страница 2: ...FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT S...

Страница 3: ... 25 Other keyboard shortcuts 30 Turning your Desktop PC OFF 31 Putting your Desktop PC to sleep 31 Entering the BIOS Setup 32 Chapter 3 Connecting devices to your computer Connecting a USB storage device 33 Connecting microphone and speakers 34 Connecting the Phoebus Box with a Phoebus Sound card 37 Connecting multiple external displays 40 Connecting an HDTV 42 Chapter 4 Using your computer Proper...

Страница 4: ...55 Wireless connection on selected models only 60 Chapter 6 Using the utilities AI Suite II 63 System Level Up 64 Probe II 65 Sensor Recorder 68 Ai Charger II 70 ASUS Easy Update 2 71 Recovering your system 72 Chapter 7 Troubleshooting Troubleshooting 75 ASUS contact information 82 ...

Страница 5: ...mful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio ...

Страница 6: ... appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Cet appareil est conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit par provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer...

Страница 7: ...is below the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant ...

Страница 8: ...s Battery safety warning DO NOT throw the battery in fire DO NOT short circuit the contacts DO NOT disassemble the battery Use this product in environments with ambient temperatures between 0 C 32 F and 35 C 95 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard d...

Страница 9: ...updated information on ASUS hardware and software products Refer to the ASUS website www asus com ASUS Local Technical Support Visit ASUS website at http support asus com contact for the contact information of local Technical Support Engineer DANGER WARNING Information to prevent injury to yourself when completing a task CAUTION Information to prevent damage to the components when completing a tas...

Страница 10: ...trol Box optional OR Wi Fi Ring moving antenna x2 optional Antenna x1 optional Package contents If any of the items is damaged or missing contact your retailer The illustrated items above are for reference only Actual product specifications may vary with different models For details on using the bundled gaming keyboard and mouse refer to sections Using the ASUS ROG U9N Gaming Keyboard and Using th...

Страница 11: ...chassis color vary with different models Welcome Thank you for purchasing the ASUS G70AB Desktop PC The ASUS G70AB Desktop PC provides cutting edge performance uncompromised reliability and user centric utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC ...

Страница 12: ...r panels of the desktop chassis would extend out in Level 2 and Level 3 overclocking and remain closed in Level 1 The Anti Pinch system reverses their movement to avoid damage USB 3 0 ports These Universal Serial Bus 3 0 USB 3 0 ports connect to USB 3 0 devices such as a mouse printer scanner camera PDA and others DO NOT connect a keyboard mouse to any USB 3 0 port when installing Windows operatin...

Страница 13: ...rinter scanner camera PDA and others HDMI port This port is for a High Definition Multimedia Interface HDMI connector and is HDCP compliant allowing playback of HD DVD Blu ray and other protected content DVI D port This port is for any DVI D compatible device and is HDCP compliant allowing playback of HD DVD Blu ray and other protected content ...

Страница 14: ...cts to the rear speakers in a 4 6 and 8 channel audio configuration Center Subwoofer port orange This port connects to the center subwoofer speakers Microphone port pink This port connects to a microphone Line Out port lime This port connects to a headphone or speaker In a 4 6 or 8 channel configuration the function of this port becomes Front Speaker Out Supported by ASUS Audio Wizard Line In port...

Страница 15: ... Expansion slot brackets Remove the expansion slot bracket when installing an expansion card ASUS WLAN Card on selected models only This optional WLAN card allows your computer to connect to a wireless network Sound card ports optional These ports connect to your output devices such as microphones headsets and speakers ASUS Graphics Card on selected models only The display output ports on this opt...

Страница 16: ...o connect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to a power source The display output ports on the ASUS Graphics Card may vary with different models If your computer comes with an ASUS Graphics Card the graphics card is set as the primary display device in the BIOS Hence connect your monitor to a di...

Страница 17: ... your computer refer to Connecting multiple external monitors in Chapter 3 of this user manual for details Using the onboard display output ports Connect your monitor to the onboard display output port To connect an external monitor using the onboard display output ports 1 Connect a VGA monitor to the VGA port or a DVI D monitor to the DVI D port or an HDMI monitor to the HDMI port on the rear pan...

Страница 18: ...o the power connector on the rear panel of your computer and the other end to a power source The pre installed setup utility for the bundled ASUS GX900 Gaming Mouse can be accessed only when connecting the mouse to your computer before starting Windows 8 for the first time Otherwise you will have to manually install the setup utility from the bundled Support DVD Refer to section Using the ASUS GX9...

Страница 19: ...r computer Turning your computer ON To turn your computer ON 1 Turn your monitor ON 2 Turn the power switch ON then press the power button on your computer 3 Wait until the operating system loads automatically For details on shutting down your Desktop PC refer to the section Turning your Desktop PC OFF in Chapter 2 Power button ...

Страница 20: ...20 Chapter 1 Getting started English ...

Страница 21: ...omputer on Wait for a few minutes until the setup screen appears 2 Carefully read the license terms Tick I accept the license terms for using Windows and click Accept 3 Follow the next onscreen instructions to configure the following basic items Personalize Settings 4 Once you are done configuring the basic items the Windows 8 video tutorial appears Watch this tutorial to learn more about Windows ...

Страница 22: ...your user account It helps organize all the programs and applications you need in just one place You can press the Windows key to launch the Start Screen from any apps Windows Apps These are apps pinned on the Start Screen and displayed on tiled format for easy access A screen resolution of 1024 x 768 pixels or higher is required to run a Windows App Some apps require signing in to your Microsoft ...

Страница 23: ...otspots allow you to launch programs and access the settings of your Desktop PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start Screen Refer to the next page for the Hotspots functions ...

Страница 24: ...Start Screen NOTE You can also press the Windows key on your keyboard to go back to the Start Screen From the Start Screen Hover your mouse pointer then click on the recent app s thumbnail to go back to that app top Hover your mouse pointer until it changes to a hand icon Drag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Sna...

Страница 25: ... or unpin apps from the Start screen using the following steps To move an app drag and drop the app to a new location Resizing apps Right click the app to activate its settings bar then click Smaller Unpinning apps To unpin an app from the Start screen right click on the app to activate its settings bar then click Unpin from Start Closing apps Move your mouse pointer on the top side of the launche...

Страница 26: ...n an app to the Start Screen or to the Desktop mode taskbar Launching the All Apps screen Right click on the Start Screen or press Z and click the All Apps icon Pinning an app on the Start Screen 1 Launch the All Apps screen 2 From the All Apps screen right click an app to display its settings bar 3 From the settings bar click Pin to Start ...

Страница 27: ...nd provide quick access for customizing the settings of your Desktop PC Launching the charms bar When called out the charms bar initially appears as a set of white icons The image above shows how the charms bar looks like once activated Use your Desktop PC s mouse or keyboard to launch the charms bar Move your mouse pointer on the upper or lower right corner of the screen Press C charms bar ...

Страница 28: ...tions via social networking sites or email Start This tool reverts the display back to the Start Screen From the Start Screen you can also use this to revert back to a recently opened app Devices This tool allows you to access and share files with the devices attached to your Desktop PC such as an external display or printer Settings This tool allows you to access the PC settings of your Desktop P...

Страница 29: ...tivate Snap onscreen Using your mouse a Click on an app to launch it b Hover the mouse pointer on the top side of your screen c Once the pointer changes to a hand icon drag and drop the app to the right or left side of the display panel Using your keyboard Launch an app then press to activate the Snap bar The first app would automatically be placed in the smaller display area 2 Launch another app ...

Страница 30: ...running app D Launches the desktop E Launches the Computer window on the desktop F Opens the File search pane H Opens the Share pane I Opens the Settings pane K Opens the Devices pane L Activates the Lock screen M Minimizes the Internet Explorer window P Opens the Second screen pane Q Opens the Apps search pane R Opens the Run window U Opens Ease of Access Center W Opens the Settings search pane X...

Страница 31: ... PC OFF To turn your Desktop PC OFF Do any of the following to shut down your Desktop PC From the charms bar click Settings Power Shut down to do a normal shutdown From the login screen click Power Shutdown If your Desktop PC is unresponsive press and hold the power button for at least four 4 seconds until your Desktop PC turns off Putting your Desktop PC to sleep To put your Desktop PC on Sleep m...

Страница 32: ...BIOS settings may result to instability or boot failure We strongly recommend that you change the BIOS settings only with the help of a trained service personnel Quickly enter the BIOS Windows 8 boot time is quite fast so we developed the following ways for you to quickly access the BIOS Press the power button for at least four seconds to shut down your Desktop PC then press the power button again...

Страница 33: ... USB storage device Insert the USB storage device to your computer Front panel Rear panel DO NOT remove a USB storage device when data transfer is in progress Doing so may cause data loss or damage the USB storage device To remove a USB storage device 1 From the Start Screen click Desktop to launch the Desktop Mode 2 Click from the taskbar then click Eject Name of USB Drive 3 When the Safe to Remo...

Страница 34: ...speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 channel 4 channel 6 channel and 8 channel stereo speakers Connecting Headphone and Mic Connecting 2 1 channel Speakers ...

Страница 35: ...English ASUS G70AB 35 English Connecting 4 1 channel Speakers Connecting 6 channel Speakers ...

Страница 36: ...36 Chapter 3 Connecting devices to your computer English English Connecting 8 channel Speakers ...

Страница 37: ...Phoebus Control Box into this Mic In port for voice communication recording or karaoke 2 Headphone Port The headphone port has a built in high quality amplifier to drive headphones Connect the Phoebus Control box directly to this port 3 Box Link Port Connect Phoebus Control box directly to this port Mic in HP out Box link Line in Front Ctr Sbw Rear Side SPDIF out 1 2 3 ...

Страница 38: ...Control Box with an external headphone and microphone No Item Description 1 Headphone Port Connect the headphone to the headphone port on the Phoebus Control box 2 Microphone In Port Connect the microphone s 3 5mm plug to the Mic In port on the Phoebus Control Box Mic In Headphone Out 1 2 ...

Страница 39: ...etween the sound and recording device from the Phoebus control box and FIO audio jack 1 Right click on the volume icon on the System Tray and click Playback devices 2 Click the Recording or Playback tab and right click on the audio device Click Set as Default Communication Device ...

Страница 40: ...ay or as an extension to enlarge your Windows desktop To set up multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer When a graphics card is installed in your computer connect the monitors on the output ports o...

Страница 41: ...on under Appearance and Personalization From the Desktop mode screen a Launch the Desktop mode from the Start Screen b Right click anywhere on your Desktop mode screen When the pop up menu appears click Personalize Display Change display settings 5 Select the display mode from the Multiple displays drop down list Duplicate these displays Select this option to use the additional monitor as a duplic...

Страница 42: ...ing an HDTV Connect a High Definition TV HDTV to the HDMI port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters ...

Страница 43: ...ir to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in f...

Страница 44: ... card 1 Insert the memory card into the card slot 2 Select a program from the AutoPlay window to access your files If AutoPlay is NOT enabled in your computer hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer and then double click the memory card icon to access the data on it Each card slo...

Страница 45: ...ner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer and then double click the CD DVD drive icon to access the data on it Removing an optical disc To remove an optical disc 1 While the system is on do either of the following to eject the tray Press the eject button below the drive bay cover Right click the CD DVD drive icon on the Computer...

Страница 46: ...nce Installing the ASUS ROG U9N Gaming Keyboard 1 Use the bundled PS 2 to USB adapter to connect your gaming keyboard to your computer s USB 2 0 port 2 Align and insert the wrist pad into the gaming keyboard s wrist pad slots A Using both thumbs push down the wrist pad until it snaps in place B 3 Restart your computer Windows automatically installs all necessary drivers for your keyboard ...

Страница 47: ...Mouse feet and Twin Eye Laser sensor 6 LED DPI indicator 12 Weight base 5 x 4 5g blocks To adjust the mouse weight add or remove the weight blocks Using the ASUS GX900 Gaming Mouse Your Desktop PC comes with the bundled ASUS GX900 Gaming Mouse for your full blast game control The ASUS GX900 Gaming Mouse comes with a left button a right button a scroll wheel two side buttons a DPI button and a spec...

Страница 48: ...ting Windows 8 for the first time the program automatically detected the mouse and can be accessed directly Otherwise you will have to manually install the setup utility from the bundled Support DVD To install the program from Support DVD place the support DVD into the optical drive and follow the onscreen instructions to launch the program If Autorun is NOT enabled in your computer browse the con...

Страница 49: ...ous settings 6 Click to display the different profile color indicators and their status 7 Click to load the saved profile to your mouse 8 Click to save the current profile settings to your hard disk drive 9 Click to reset all the mouse settings to the factory default settings 10 Click to save the settings you have made 11 Click to save the settings you have made and exit the program Each profile p...

Страница 50: ...profile icon 4 Select the function for each button action from the drop down list Refer to the table below for more details Functions Description L Button Left mouse button function R Button Right mouse button function M Button Middle mouse button function IE Backward IE Backward button function If selected press the button to go back to the previous page IE Forward IE Forward button function If s...

Страница 51: ...nly works for Microsoft Office applications under the Windows 7 Vista operating systems Rapid Fire mouse Press the button to do a rapid fire in a click to attack game which is the same as triple clicking the left mouse button Rapid Fire key Press the button to do a rapid fire in a game using the spacebar to attack which is the same as pressing the keyboard s spacebar thrice Web Browser Press the b...

Страница 52: ...Click to stop recording the keystrokes and or mouse actions Clear Click to clear all saved instructions Move up down Click to move up down the selected instruction Delete Click to delete a saved instruction Instruction cycle time When Timing is unchecked all the actions delay time will be the value you chose from the drop down list Loop Sets the macro to run at a click and stop when clicked again ...

Страница 53: ...top recording the keystrokes and or mouse actions Clear Click to clear all saved instructions Delete Click to delete a saved instruction Move up down Click to move up down the selected instruction Instruction cycle time When Timing is unchecked all the actions delay time will be the value you chose from the drop down list Loop Sets the script to run at a click and stop when clicked again Fire Sets...

Страница 54: ...54 Chapter 4 Using your computer English ...

Страница 55: ... RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem Refer to the documentation that came with your DSL cable modem Modem RJ 45 cable 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connec...

Страница 56: ...anel of your computer and the other end to your LAN RJ 45 cable LAN 2 Turn on your computer 3 Configure the necessary Internet connection settings For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connection Contact your Internet Service Provider ISP for details or assistance in setting up your Internet connection ...

Страница 57: ...m the Start Screen click Desktop to launch the Desktop mode 2 From the Windows taskbar right click the network icon and click Open Network and Sharing Center 3 From the Open Network and Sharing Center screen click Change Adapter settings 4 Right click on your LAN and select Properties 5 Click Internet Protocol Version 4 TCP IPv4 and click Properties ...

Страница 58: ...6 Click Obtain an IP address automatically and click OK Continue to the next steps if you are using PPPoE connection 8 Select Connect to the Internet and click Next 7 Return to the Network and Sharing Center and then click Set up a new connection or network ...

Страница 59: ... 13 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section Configuring a dynamic IP PPPoE network connection 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the prefe...

Страница 60: ...To establish a wireless connection you need to connect to a wireless access point AP Wireless AP Modem To increase the range and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card Place the antennas on the top of your computer for the best wireless performance The external antennas are optional items ...

Страница 61: ... charms bar from the Start Screen or from any application mode a Hover you mouse pointer on the upper or lower right of the screen b On your keyboard press c 3 From the charms bar select Settings and click the network icon 4 Select the network that you want to connect to from the list 5 Click Connect ...

Страница 62: ...62 Chapter 5 Connecting to the Internet English ...

Страница 63: ...u bar Click on each button to select and launch a utility to monitor the system to update the motherboard BIOS to display the system information and to customize the settings of AI Suite II The applications in the Tool menu vary with models The screeshots of AI Suite II in this user manual are for reference only The actual screenshots vary with models Refer to the software manual in the support DV...

Страница 64: ...st and Ai Charger System Level Up System Level Up allows you to overclock the system from within Windows using the profile settings To launch System Level up click Tool System Level Up on the AI Suite II menu bar Assign the hot keys for the System Level Up profile exchange You can adjust the hot key settings manually See figure below for details ...

Страница 65: ...that your computer is always at a healthy operating condition Launching Probe II After installing AI Suite II from the motherboard support DVD launch Probe II by clicking Tool Probe II on the AI Suite II main menu bar Configuring Probe II Click the Voltage Temperature Fan Speed tabs to activate the sensors or to adjust the sensor threshold values The Preference tab allows you to customize the time...

Страница 66: ...n the threshold percentage the sensor sends an alert to the user through the monitor panels or via a pop up message Temperature The Temperature tab displays the CPU and motherboard temperature sensors including the current and threshold values When the CPU MB temperature exceeds the threshold temperature the sensor sends an alert to the user through the monitor panels or via a pop up message ...

Страница 67: ...e of the CPU chassis and power fans When a fan rotation is less than the threshold rotation the sensor sends an alert to the user through the monitor panels or via a pop up message Preference The Preference tab allows you to enable the pop up window set the cycle detection interval and select the temperature unit ...

Страница 68: ...ar to empty the log Sensor Recorder Sensor Recorder monitors the changes in the system voltage temperature and fan speed on a timeline The History Record function allows you to record specific time periods for all three values Launching Sensor Recorder After installing AI Suite II from the motherboard support DVD launch Sensor Recorder by clicking Tool Sensor Recorder on the AI Suite II main menu ...

Страница 69: ...atus Using History Record 1 Click on the History Record tab and adjust the settings on the left for Type Date Record Interval and Record Duration 2 Colored lines representing the values will be displayed on the graph to indicate changes over a given period of time 3 Click on Recording to record the changes Click on Monitor Sensor on the AI Suite II main menu bar and a highlight of the system statu...

Страница 70: ...Charger II The USB port comes with AI Charger II function that allows you to quickl charge compatible devices To enable the AI Charger II function on your PC go to Desktop AI Suite II AI Charger II then select Enable USB port with AI Charger II function ...

Страница 71: ... drivers and applications for your system 1 From the Windows notification area right click the ASUS Easy Update 2 icon Select Schedule to set how often you want to update your system Select Update to activate the update 2 Click OK to display the items you can download 3 Check the item s you want to download and then click OK ...

Страница 72: ...7 Click Reset Recovering from a system image file You can create a USB recovery drive and use this to recover your PC s settings Creating a USB recovery drive The USB storage device must have at least 16GB available space All files on your USB storage device will be permanently deleted during the process Before you proceed ensure that you back up all your important data To create a USB recovery dr...

Страница 73: ...t to copy the recovery files 6 Click Next 7 Click Create Wait for a while for the process to complete 8 When the process is completed click Finish 3 Click Recovery Create a recovery drive 4 Click Copy the recovery partition from the PC to the recovery drive and then click Next ...

Страница 74: ...C Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 Launch the charms bar 2 Click Settings Change PC Settings General 3 Scroll down to view the Remove everything and reinstall Windows option Under this option click Get Started 4 Follow the onscreen instructions to complete the reinstallation and reset pro...

Страница 75: ...is not responding then click End Task If the keyboard is not responding Press and hold the Power button on the top of your chassis until the computer shuts down Then press the Power button to turn it on I cannot connect to a wireless network using the ASUS WLAN Card on selected models only Ensure that you enter the correct network security key for the wireless network you want to connect to Connec...

Страница 76: ... on your computer ensure that you connect the monitors to the output port on the graphics card Check if the multiple displays settings are correct Refer to section Connecting multiple external displays in Chapter 3 for details My computer cannot detect my USB storage device The first time you connect your USB storage device to your computer Windows automatically installs a driver for it Wait for a...

Страница 77: ...Line out port lime on the front panel or the rear panel Check if your speaker is connected to an electrical source and turned on Adjust your speakers volume From the Desktop Mode screen ensure that your computer s system sounds are not Muted If it is muted the volume icon is displayed as To enable the system sounds click from the Windows taskbar then move the slider to adjust the volume If it is n...

Страница 78: ...uter s power cord is not properly connected Ensure that the power cord is properly connected Use another compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installing another PSU on your computer Display Problem Possible Cause Action No display output after turning the computer on Black screen The signal cable is not connected to the correct VGA port on your...

Страница 79: ...our Internet Service Provider ISP for the correct LAN settings Problems caused by the anti virus software Close the anti virus software Driver problems Reinstall the LAN driver Audio Problem Possible Cause Action No Audio Speaker or headphone is connected to the wrong port Refer to your computer s user manual for the correct port Disconnect and reconnect the speaker to your computer Speaker or hea...

Страница 80: ... Reinstall the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Contact the ASUS Service Center for assistance There is not enough air ventilation for your computer Move your computer to an area with better air flow Incompatible softwares are ins...

Страница 81: ...he latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner space ...

Страница 82: ...7 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Web site www asus de Online contact www asus de sales Technical Support Telephone Component 49 1805 010923 Telephone System Notebook Eee LCD 49 1805 010920 Support Fax 49 2102 9599 11 Online support support asus com EUR 0 14 minut...

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