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CarLink User Manual

7.1 Cannot play music from USB flash drive

1. Cannot play music from the connected USB flash drive.

•

No music files in the USB flash drive. Ensure that there
are supported music files in the USB flash drive.

•

The file system of the USB flash drive might not be
supported on this device. Please use a USB flash drive
with FAT 16/32 file system.

2. Decoding error.

The music file format might be incorrect. Ensure that the music
file format is supported.

3. DRM decoding error.

The music file might be a protected DRM (Digital Rights

Management) file. This device cannot recognize a protected

DRM file.

7.2 Bluetooth related problems

1. Pairing failed.

•

The Bluetooth function might be turned off on your

Bluetooth device. Please turn Bluetooth on.

•

The pairing operations might not be correct.

Please follow the instructions in this guide to pair

the devices. Or delete the paired devices on your

Bluetooth device and try again.

2. Pairing timed out.

Please complete the pairing process within the required

time.

3. Bluetooth music connection error.

The Bluetooth device might not support the A2DP/AVRCP

Profile. Ensure that the Bluetooth device support the A2DP/

AVRCP Profile.

7.3 No voice navigation in Google Maps

During mirroring, no voice navigation can be heard when using

Google Maps. To play voice navigation from the CarLink head

unit, enable the options below:
Settings > Navigation settings

• iOS: Play voice over Bluetooth, Play as Bluetooth phone call.
• Android: Play voice over Bluetooth.

Содержание CarLink

Страница 1: ...ASUS CarLink Mirroring and Back Control IVI system User Manual English E13405 First Edition February 2018 ...

Страница 2: ...AM FM radio reception behavior 9 1 Getting to know your CarLink 10 1 1 Panel layout 10 1 2 Home screen layout 11 2 Mirroring and Synchronizing control 12 2 1 Setting up display and touchscreen mirroring 12 2 2 Setting up multi touch input 17 2 3 Navigation 21 2 4 Applications 22 3 CarLink app 23 3 1 Navigation 23 3 2 Applications 23 3 3 About 23 ...

Страница 3: ... 3 Multimedia 35 4 4 Display 37 4 5 Settings 38 5 Steering wheel controls 46 6 Setting up external GPS 47 7 Troubleshooting 48 7 1 Cannot play music from USB flash drive 49 7 2 Bluetooth related problems 49 7 3 No voice navigation in Google Maps 49 8 Specifications summary 50 ...

Страница 4: ...ete a task WARNING Information to prevent injury to yourself when trying to complete a task NOTE Tips and additional information to help you complete a task Conventions used in this guide Before using the device please read the manual carefully and preserve it for future use ...

Страница 5: ...r television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the...

Страница 6: ...ntenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter End users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance NOTE This CarLink is designed n...

Страница 7: ...unlight or extreme temperatures for long periods of time Doing so may cause the system to overheat and smoke flame and other damages may occur DO NOT use the CarLink in moist humid or dusty environments Doing so may cause the system to short circuit and smoke flame and other damages may occur Please make sure the CarLink is not damaged by water when washing your car or during rains If any of the a...

Страница 8: ... prevent a flat car battery DO NOT use the CarLink for a long period of time or charge mobile phones and tablets after the engine has been tuned off WARNING DO NOT use the CarLink when a fault occurs Continued use after the CarLink stops working or when smoke and strange smells are detected may cause an electrical fire Please stop using the CarLink and ask your retailer for help IMPORTANT DO NOT d...

Страница 9: ...signals will be weaker When the car enters these type of areas the reception may drop suddenly or annoying noises may occur When the car enters an area close to the transmitter station the strong signals may cause the reception to drop suddenly or annoying noises may occur Channel deviation When the car is traveling close to two transmitter stations with similar frequency and the signals are both ...

Страница 10: ...n to return to the previous screen HDMI port This port is reserved for mirroring the display and audio of iOS devices only Mute button Press this button to enter or exit mute mode Volume up button Press this button to turn the volume up or exit mute mode Volume down button Press this button to turn the volume down or exit mute mode USB port This port allows you to connect USB flash drives and play...

Страница 11: ... and Settings menu Icon Description Driving Restriction icon will display when it is unlocked Bluetooth device connected Syncing contacts Tap to enter Navigation menu Tap to enter App menu Tap to enter Settings menu Tap to enter Call menu Tap to enter Music menu Tap to enter Display menu Tap to enter Multimedia menu Date and time Audio info Status icons Default home screen Home screen while mirror...

Страница 12: ...erything that s displayed on your screen on your phone tick Do not show again then tap Start now 3c When prompted Complete action using CarLink on your phone tap ALWAYS If the message CarLink is not the default Car Dock application appears on the screen tap Agree and the screen will be redirected to the current Car Dock application then tap Clear all defaults to clear its settings 3d When prompted...

Страница 13: ...can try using a different smartphone to test whether this feature is functioning or not Unlock your smartphone before using touchscreen input mirroring To be able to stream audio on the CarLink from your phone pair your smartphone via Bluetooth before mirroring If your smartphone is not paired the CarLink will guide you in the pairing process Prioritize using the CarLink screen for touchscreen inp...

Страница 14: ...a HDMI is supported Compatible iOS devices include iPhone 5 iPhone 5S iPhone 6 iPhone 6 Plus iPhone 6S iPhone 6S Plus iPhone SE iPhone 7 iPhone 7 Plus iPad Air iPad Mini and iPad Mini 4 During mirroring press the home button on the CarLink to return to the CarLink home screen or press the home button on your smartphone to return to the most recent screen in the CarLink app During mirroring touchsc...

Страница 15: ... 10 137 or above 6 0 Supported Supported ZenFone ZOOM ZX551ML 64G 5 0 Supported Supported ZenFone Selfie 5 0 Supported Supported ZenFone Laser 5 0 Supported Supported Google Nexus 7 5 1 Supported Supported HTC Desire 8 5 0 Supported Supported One M8 6 0 Supported Supported One M9 6 0 Supported Supported One A9 6 0 Supported Supported 10 7 0 Supported Not supported Desire 10 Pro 7 0 Supported Suppo...

Страница 16: ...I 5 0 Supported Supported GALAXY Note 5 5 1 Supported Supported GALAXY S6 5 1 Supported Supported GALAXY S7 32G 7 0 Supported Not supported Sony Xperia Z3 5 1 Supported Supported Xperia Z5 5 1 Supported Supported Xperia X Performance 7 0 Supported Supported Xperia X Compact 7 0 Supported Supported The smartphones listed in the table has been tested and passed If your smartphone is not listed this ...

Страница 17: ...rer if you need help 1 Settings About Software information Build number tap a few times Settings Additional settings on Xiaomi devices Developer options USB debugging Complete 2 Connect the smartphone with a USB cable to the CarLink when prompted Allow USB debugging tap OK within ten 10 seconds NOTE The screenshots are for reference only 1 2 3 4 5 ...

Страница 18: ...orted Supported ZenFone 3 5 5 ZE552KL 64GB 6 0 1 Supported Supported ZenFone Selfie ZD551KL 16GB 6 0 1 Supported Supported ZenFone ZOOM ZX551ML 64G 5 0 Supported Supported Google Nexus 5X 7 1 2 Supported Supported Nexus 6 7 0 Supported Supported HTC One A9 6 0 1 Supported Supported Desire 820s 5 0 2 Supported Supported One E9 5 0 2 Supported Supported Desire 10 pro 6 0 Supported Supported HUAWEI P...

Страница 19: ...ed V10 H962 64GB 5 1 Supported Supported X Style K200DSK 6 0 1 Supported Supported MEIZU m2 note 5 1 Supported Supported MI Redmi Note 3 5 1 1 Supported Supported 5S 6 0 1 Supported Supported Nextbit Robin 7 1 1 Supported Supported OPPO A57 7 1 1 Supported Supported R9s 6 0 1 Supported Supported SAMSUNG Galaxy A5 2016 16GB 5 1 1 Supported Supported Galaxy J7 2016 6 0 1 Supported Supported Galaxy J...

Страница 20: ...upported Sony Xperia X Compact 7 0 Supported Supported Sony Sony Xperia C5 Ultra 5 1 Supported Supported Sony Xperia X 32GB 7 0 Supported Supported Sony Xperia X Performance 7 1 1 Supported Supported Sony Xperia Z5 Premium 6 0 1 Supported Supported The smartphones listed in the table has been tested and passed If your smartphone is not listed this simply means that it has not been tested and does ...

Страница 21: ...cted navigation app will be launched NOTE For your safety driving mode will be enabled when mirroring Voice navigation might be disabled when using Google maps under this mode Contact the app vendor for more information If an external GNSS receiver is not installed the GPS information from your smartphone will be used while navigating If you encounter a problem with the GPS signals contact your sm...

Страница 22: ... add an app shortcut tap the icon in an empty slot then choose an app to add it to that slot 2 To delete an app shortcut tap and hold to enter editing mode then tap the X icon on an app to delete it NOTE A shortcut can be created for app on your smartphone Maximum 3 pages 24 apps ...

Страница 23: ...t be launched by the app shortcuts in the CarLink app 3 1 Navigation You can add or change the default navigation app in this menu 3 2 Applications You can add or delete app shortcuts in this menu NOTE For a better user experience set CarLink as the default app for Car Dock apps If you already have another Car Dock app set up tap Agree and the system will redirect you to the default apps screen ta...

Страница 24: ...ct details or enter the number you wish to call and tap the green call icon to make the call NOTE You will have to connect your phone with head unit via Bluetooth first before you can enter the Call menu The Call menu only supports 2G 3G 4G voice calls voice calling apps such as Line Facebook and Skype are not supported NOTE The physical Home and Back buttons are not available in this screen ...

Страница 25: ... unmute NOTE The physical Home and Back buttons are not available in this screen Managing calls During a call tap the to display the onscreen keypad or tap to hang up the call Display the onscreen keypad Turn the microphone on or off Open the contacts page NOTE Audio will come from the iOS device when answering phone calls on it To change the audio source tap Audio on the iOS device during a phone...

Страница 26: ...ing 3 Confirm the request on your phone to complete NOTE If you did not confirm the request on your phone after thirty 30 seconds the process will terminate Please repeat step 2 to sync again Some contact information might be lost when syncing and playing audio using Bluetooth at the same time Sync time will vary depending on the number of contacts ...

Страница 27: ... to redial that number Scroll down and the Clear Recents option will appear Delete Resync contacts On the contacts page scroll down and the Resync Contacts and Clear contacts options will appear NOTE The thirty 30 most recent call histories will be stored ...

Страница 28: ...r a channel upwards or tap to search for a channel downwards 2 Tap or to manually tune the radio press and hold to tune rapidly 3 Tap to search for a station automatically 4 Tap to add the current station to your favorites bar 5 Tap and hold a station from the favorites bar to delete it NOTE Tap Stop or press the back button to stop the scan and return to the initial screen After scanning the syst...

Страница 29: ... and play music from your smartphone via the car speakers Connected device Song title Album Artist title NOTE To play music via Bluetooth ensure that the music app is launched on your smartphone Use the default music player app such as Google Play Music or Apple Music to display song details ...

Страница 30: ...play mode Play mode or List mode 2 Select a display mode All Songs Albums Artist or Genres 3 Tap Play All or tap any song to start playing NOTE Album cover art support will depend on the mp3 files Drag left or right to change the track position Select display mode Change play mode Turn shuffle mode on off Previous Next Play Pause ...

Страница 31: ...play of the playing time and audio pause Using VBR is not recommended The quality of the audio may vary depending on the encoding Please refer to the manuals of the encoding and burning softwares MP3 Set the bit rate to 128 kbps above or fixed MP3 files with VBR Variable Bit Rate can be played but complete support is not guaranteed Using VBR is not recommended NOTE This device does not support MP3...

Страница 32: ...8 Notes on using USB Flash Drives To use a USB flash drive with media files Save MP3 files to the USB flash drive only The following problems may occur if the file formats in the USB device are not supported Slow access speed Abnormal playback sequence or failing to play some songs The name of the files should follow the naming rules of FAT16 FAT32 and the file system DO NOT use a USB extension ca...

Страница 33: ...tation to USB media devices Use the USB media device in environments with ambient temperatures between 5 and 70 Shorten access time by decreasing the number of files folders and depth of the folders If there is a long access time format the USB flash drive and copy the files to it again The USB flash drive might be damaged if you start the engine while the device is installed The player cannot rec...

Страница 34: ...webm 3gp Supported photo formats jpg gif png bmp webp Please refer to page 49 for more details Model Result ADATA UC350 64GB Pass APACER AH450 32GB Pass CORSAIR VOYAGER GTX 128GB Pass Kingston HSX3 128GB Pass Kingston DTDUO3C 32GB Pass LEXAR S33 32GB Pass PATRIOT SUPERSONIC MAGNUM 256GB Pass PNY TURBO PLUS 128GB Pass PNY UCD20 32GB Pass SILICON POWER MARVEL M60 64GB Pass Model Result SONY USM32CA1...

Страница 35: ...r tap to resume playing 3 In the touch area swipe left or right to fast forward or rewind at x4 speed 4 Drag the progress bar left or right to quickly move to a specific point 5 Press the back button to stop the video and return to the folder list NOTE If a video has been previously played but not finished the player will automatically return to the exact point where you left off Exiting the video...

Страница 36: ...oto to view that photo 2 Tap or to view the next or previous photo You can also swipe left or right on the screen to change photos 3 Tap X or press the back button to return to the folder list NOTE Audio streaming such as radio or music playback will not be affected while viewing photos ...

Страница 37: ...p to enter the Display menu HDMI This port is reserved for mirroring the display and audio of iOS devices only NOTE When you disconnect the HDMI cable audio will continue playing from the CarLink if you have paired your smartphone to the CarLink via Bluetooth ...

Страница 38: ...ttings menu You can configure the Equalizer Brightness Bluetooth connection and System settings in this menu Equalizer This menu allows you to adjust the Treble Bass Balance left right and Fade front back Brightness Drag the slider left or right to adjust the screen brightness ...

Страница 39: ...ted on your smartphone Do not close the paring screen or lock your smartphone before the pairing process is complete If the prompt screen does not appear on your Android smartphone drag the notification panel down from the top of the screen and tap the pairing information 3 After pairing the name of your smartphone will be displayed as Paired Device on the list 4 If you want to disconnect a smartp...

Страница 40: ...reen prompts Waiting Confirm the request on your device please tap Agree on your smartphone to complete the pairing process If the pairing process fails or cannot pair try turning Bluetooth on your smartphone OFF and ON again If the pairing process still fails try rebooting the CarLink and try again Unpair the current smartphone to allow the CarLink to pair with a new smartphone via Bluetooth The ...

Страница 41: ... the smartphone screen is turned off or locked If no sound can be heard from the car speakers after pairing try adjusting the volume to the maximum on your smartphone Searching for available devices while streaming audio via Bluetooth may cause stutters or the search process to fail Your voice may become distorted when using Bluetooth microphones to send voice commands to your smartphone this may ...

Страница 42: ...ks Play Pause Prev Next APPLE iPhone 4 iOS 7 1 iPhone 5 iOS 7 1 iPhone 5S iOS 7 1 2 iPhone 5S iOS 8 0 0 iPhone 6 iOS 8 1 2 iPhone 6 Plus iOS 8 1 2 iPhone 7 iOS 10 1 2 ASUS PadFone 1 Android 4 1 2 PadFone 2 Android 4 1 3 PadFone E Android 4 3 PadFone infinity Android 4 1 2 PadFone Mini Android 4 3 ZenFone 2 Android 5 0 2 ZenFone 3 5 2 Android 6 ZenFone 3 5 5 Android 6 ZenFone 4 Android 7 1 1 ZenFon...

Страница 43: ...Next MI Xiaomi 2S Android 4 1 1 Xiaomi 5 Android 6 Redmi Android 4 4 2 Redmi Note4G Android 4 4 4 Redmi 2 Android 4 4 4 Samsung Galaxy NOTE 2 Android 4 3 Galaxy NOTE 4 Android 4 4 4 Galaxy NOTE 5 Android 5 1 Galaxy S3 Android 4 1 2 Galaxy S4 Android 4 4 2 Galaxy S5 Android 5 GALAXY S6 Android 5 1 GALAXY S7 32G Android 6 Sony XPERIA U Android 4 0 4 Xperia V Android 4 3 XPERIA Z1 Android 4 4 2 XPERI...

Страница 44: ... Desire 8 Android 5 One M8 Android 6 One M9 Android 6 One A9 Android 6 10 Android 6 Desire 10 Pro Android 7 LG Optimus G PRO Android 4 4 2 G3 Android 5 G4 Android 6 G5 Android 6 HUAWEI HONOR6 Android 4 4 2 P8 Android 5 P9 Plus Android 6 GR5 2017 Android 6 OPPO F1 Android 5 1 R9s Android 6 O supported X not supported The smartphones listed in the table has been tested and passed If your smartphone ...

Страница 45: ...System information Displays the product information Tap Reset to factory default to restore all the settings to its default setting Rear camera Allows you to enable or disable rear camera If you have a rear camera installed enabling Automatically show reverse footage will show you live footage of your rear view when you are in the reverse gear Driving Restriction Allows you to enable or disable Dr...

Страница 46: ...ong press Not supported Next Up Short press Long press Next track Next video Previous Down Short press Long press Previous track Previous video Volume Up Short press Increase volume Long press for more than 1 second Increase volume rapidly Volume Down Short press Decrease volume Long press for more than 1 second Decrease volume rapidly 5 Steering wheel controls If your car supports steering wheel ...

Страница 47: ... GPS follow the steps below contact your smartphone manufacturer if you need help Settings About Software information Build number tap a few times Settings Developer options Select mock location app CarLink Complete NOTE The screenshots are for reference only 1 2 3 4 5 6 ...

Страница 48: ...abnormal conditions This may cause fire or electric shock DO NOT attempt to repair the device yourself to avoid damage to the device BasicTroubleshooting 1 The device has no sound The mute mode might be turned on Turn the mute mode off 2 The device has noises There might be an electromagnetic device s such as a mobile phone near the device Take the electromagnetic device s far away from the device...

Страница 49: ...1 Pairing failed The Bluetooth function might be turned off on your Bluetooth device Please turn Bluetooth on The pairing operations might not be correct Please follow the instructions in this guide to pair the devices Or delete the paired devices on your Bluetooth device and try again 2 Pairing timed out Please complete the pairing process within the required time 3 Bluetooth music connection err...

Страница 50: ...dB S N stereo 60 dB Typ AM radio Frequency range 531 KHz 1629 KHz Usable sensitivity 33 dBuV EMF USB devices Compatible USB standard 1 1 2 0 Full Speed File system FAT 16 32 Supported music file formats MP3 Recommended USB capacity 32GB or less 1 partition NOTE Read and play from some uncommon USB devices are not guaranteed Bluetooth Communication frequency 2402 MHz 2480 MHz Number of channels 79 ...

Страница 51: ... 5 0 5 1 content AAC ELD enhanced low delay AAC Android 4 1 Android 4 1 Sampled frequency 16 to 48 kHz supports mono stereo content AMR NB 4 75 to 12 2 kbps sampled 8kHz 3GPP 3gp AMR WB 9 rates from 6 60 kbit s to 23 85 kbit s sampled 16kHz 3GPP 3gp FLAC Android 3 1 Supports mono stereo content no multi channel Sampled at maximum 48 kHz if your device supports only 44 1 kHz use a maximum of 44 1 k...

Страница 52: ...s Ogg ogg Matroska mkv Android 4 0 PCM WAVE Android 4 1 8 and 16 bit linear PCM Pulse code modulation raw PCM sampled at 8000 16000 and 44100 Hz WAVE wav Opus Android 5 0 Matroska mkv Photo JPEG Base progressive JPEG jpg GIF GIF gif PNG PNG png BMP BMP bmp WebP Android 4 0 Lossless Transparency Android 4 2 1 Android 4 0 Lossless Transparency Android 4 2 1 WebP webp continued on next page ...

Страница 53: ... AAC audio only not seekable Android 3 0 H 265 HEVC Android 5 0 Main Profile Level 3 for mobile devices and Main Profile Level 4 1 for Android TV MPEG 4 mp4 MPEG 4 SP 3GPP 3gp VP8 Android 4 3 Android 2 3 3 Only for Android 4 0 and above WebM webm Matroska mkv Android 4 0 VP9 Android 4 4 WebM webm Matroska mkv Android 4 0 H 264 AVC Main Profile MP Android 6 0 The decoder is required the encoder is ...

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