Astralpool P320 XT P520 XT, Руководство по установке

Страница: 23 / 28

23
viron xt series 2 pumps
Installation Manual
22
viron xt series 2 pumps
Installation Manual
Section 8. Troubleshooting
When there is an error condition, a message is displayed on the screen. When the error situation is corrected, the
error message ends automatically. If the pump continues to perform incorrectly, please contact AstralPool at
1 300 186 875.
Issue Possible Cause Solution
Pump is noisy or humming • It could either be the impeller, bearings,
mechanical seal, capacitor or a burnt out
motor.
• Call for service.
Pump Not Running • There could be something stuck in the
impeller.
• You can try a flat head screwdriver and pop it in underneath the
cowl to see if you can get some free movement of the impeller.
• If it doesn’t move, there could be something stuck inside that
needs to be removed.
• This is part of general maintenance and will not be covered
under warranty.
• If it does move, book a technician or service agent to attend as
the motor may have failed.
• Check the hair and lint basket • Damage to the basket could mean a piece of debris has passed
through to the impellor which can cause a jam in the pump,
which is not covered under warranty.
Pump is leaking under lid or
under pump • Leaking from the lid • The O ring in the lid being cracked from not having Hydroslip
applied or the lid itself is not secure.
• This is general maintenance and will not be covered under
warranty.
• If the lid has a crack in it, we can send a new lid and O ring at no
charge if under warranty.
• Leaking from underneath • General wear and tear or poor water chemistry can cause the
mechanical seal to leak (poor water chemistry is not covered
under warranty).
• Book a technician or agent to attend.
Pump is not priming (not filling
up) • Maintenance behind schedule due to winter
season or other scheduling conflicts.
• Check for debris build up in the skimmer basket. This can cause
reduced flow to the pump.
• Also ensure that any suction cleaners are disconnected as this
can be restrictive.
• Check for debris build up in the hair and lint basket of the pump.
• Remove and check the basket for any signs of damage or
splitting.
• Ensure that the hair and lint basket is sitting correctly in the
pump as the lid may not close and cause air to enter the system.
• Clean the O Ring of the lid and ensure it is greased with
HydroSlip. If the O Ring looks damaged, make sure it is replaced.
• Also remove fittings from front and top of pump, clean and
check O Rings. If damaged, make sure it is replaced.
• Wash thread on both sides of fitting with fresh water and refit.
Table 3. Troubleshooting
8.1 Fault Codes
Fault Code Displayed Meaning Description
HI T Over Temperature Control is very hot and could be due to:
• Extreme ambient temperatures
• Poor airflow over the motor
The pump will attempt to slow down to reduce the heat generated to maintain
operation. The XT pump will indicate SAFE if it is still running. Once the
temperature becomes too hot, Hi T will be displayed.
HI A Over Current Motor is drawing excessive current. Possible causes include:
• Wrong impellor is fitted
• Damaged or worn bearings / seal
• 1 HP control fitted to 2 HP motor
• Windings partially shortened
LO V* Under Input Voltage Mains voltage is too low due to:
• Poor supply to site
• Excessive cable length or undersized cable (large voltage drop)
• Load on circuit too great (i.e. Air conditioner on circuit)
The XT pump will attempt to run when the voltage is too low (with slightly
reduced speed), but will stop while displaying Lo V if below 200 VAC.
BSUC Motor is Stuck Rotor is stuck or stiff enough to prevent starting, or two phases are short-
circuited. The cause is normally a mechanical fault. Repair the motor before the
controller.