Supplementary features
eud-1399/1.0 – R1.1 – 07.2011
29
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
When you pick up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
<once short>
Activate the key's first allocated phone number:
Press the key once short.
➔
The key's first allocated phone number is displayed.
<twice short>
Activate the key's second allocated phone number:
Press the key twice short.
➔
The key's second allocated phone number is displayed.
Pick up the handset.
➔
The phone number is dialled.
You called someone and hear the busy tone or the ring-back tone.
Callback
To activate a callback request:
Press the
Callback
softkey.
➔
You hear the acknowledgement tone.
Put the handset on-hook.
➔
The display shows
Call expected
.
Close
Back to the idle state:
Press the
Close
softkey.
➔
Callback remains activated.
Note:
The callback is stored under the Info key as long as it was not answered or can-
celled by the system.
Reset
Reset callback:
Press the
Reset
softkey.
➔
Callback is deactivated.
Note:
You can only have 1 callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
