Astivita Limited ABN 46 139 461 733
Copyright 2014 Astivita Limited
Page
35
Astivita Limited
172 Ingram Road,
Acacia Ridge QLD 4110
Ph: 1300 302 084
Fax: (07) 3726 2099
Email:
www.astivita.com
4. PRODUCT WARRANTIES
ASTIsola is a brand owned by Astivita Limited (Astivita), a public company traded on the Australian Stock
Exchange. Accordingly, this warranty is offered by Astivita and full contact details are shown at the end of this
document. A copy of this warranty is available on the website at www.astivita.com
In addition to the guarantees under the Australian Consumer Law (ACL), Astivita provides consumers (i.e. retail
customers, not trade customers) a warranty that all products in its product range (products) will be free from
defects in materials and workmanship under normal use for the period of time applicable to particular
components of each product as set out in the table below.
The warranty periods listed in the table below relate to products purchased on or after the 1
st
January 2013 and
commence from the date of original purchase. Note that in the case of a new home, the original purchaser may
be the home builder in which case the warranty commences from the date of purchase by the builder.
If a product fails to conform to this warranty during the applicable warranty period, Astivita will either replace
any failed component of the product or replace the product free of charge (which Astivita will determine in its
absolute discretion).
Table of Applicable Warranty Periods
Hot Water Storage Cylinder & Solar Collector Panels
7 years plus 3 years extended post warranty
1
All electrical parts, e.g. element, thermostat etc
2 year
Associated valves supplied by Astivita including Frost
Valves
2 year
Labour to replace or repair defect
2 year
Installation
Not applicable
2
1.
3 years extended post warranty – In the case of the hot water storage cylinder and solar collector panels, after
the expiry of the applicable 7 year warranty period, if the cylinder or panels are defective in materials and
workmanship under normal use during the ensuing 3 years, Astivita will sell, at the request of the consumer, the
same or equivalent product at 50% off the recommended retail price applicable at the time of request subject to
the following conditions:
The consumer must have registered for the extended post warranty online at www.astivita.com or by email
at
or by post within six months of the original purchase
The original storage tank must have undergone a 7 year maintenance service no earlier than 2 years before
the expiration of the original 7 year warranty period and no later than one month after the expiration of the
original warranty period in accordance with the maintenance instructions published in the owner’s manual
and at
www.astivita.com
The 7 yearly maintenance service must have been carried out by an authorised ASTIsola service agent and
documentary proof of such service must be submitted at the time of request