11
EN
11. Troubleshooting
Problem
Possible causes
Remedies
The Vault doesn’t turn on
The Vault is not connected to
the mains power supply.
Connect The Vault to the
power supply.
The electronic board may be
defective.
Contact the ASTE customer
service.
You can’t close the tap cover
The tube spout is not inserted
correctly.
Remove the tube spout from
The Vault and fit it again fol
-
lowing “Installing the Keg”
You can’t close the door of
The Vault.
The Keg or tube spout are not
inserted completely.
Insert The Keg and tube spout
in The Vault completely.
No beer is being dispensed.
The Keg is empty
Replace The Keg with a new
one.
There is no Keg inside The
Vault.
Install a Keg inside The Vault.
The Vault is dispensing warm
beer.
The Vault is not connected to
the mains power supply.
Connect The Vault to the
power supply.
The door was not closed
correctly.
Close the door correctly.
The cooling system is defec-
tive.
Contact the ASTE customer
service.
There is ice in the cooling
chamber.
The room temperature is
below 12°C.
Install The Vault in an adapted
environment.
The temperature regulation
may be defective.
Contact the ASTE customer
service.
There is too much foam.
The beer is not cold enough.
Cooling of the beer to a
temperature of 3°C inside The
Vault takes around 10 hours if
the Keg and the appliance are
at room temperature (22°C)
Tap handle was pulled too
slowly during the service.
Pull the handle quickly for-
ward as far as it will go.
