43
ENTR™ User Manual
Symptom
Page
The unit isn't
my
code.
Make sure the code you are using contains between 4-10
digits and is
from the "12345" factory code.
12
When I try to start the
(Cfg) process, I'm
an error sound
and light.
This could mean that the factory code hasn't been
replaced with your
code. Go back and set
your
code.
12
At the end of Step 1 of the
process, I'm
an error sound
1. Verify that you are able to lock and unlock the door
using the key without issue.
2. Please contact your locksmith
13
At the end of Step 2 of the
process, I'm
an error sound
1. Verify that the magnet has been correctly
2. Contact to your locksmith to replace the magnet with
a stronger one.
13
I turn the knob, but the lock isn't
unlocking.
1. Make sure that the mechanical key can operate the lock
2. Check that the electronic unit is properly
to
the cylinder.
3. Please consult with your locksmith/installer to ensure
proper
was completed.
6
I've
ENTR™, but when I slide my
down, the door locks; and when I
slide my
up, it unlocks -- opposite
of what should happen.
1. Redo the
process.
2. Pay
to the door's
= 1 and
Right = 2).
13
1. Door
sensor might be
by external
interference.
2.
mechanical key
the user should unlock and lock the unit
electronically.
11.2 Cases
11.
Remote Control
Symptom
Page
I'm having trouble pairing the remote
control.
1. Please
that the LED on the remote control is
ON when you press the
2. Repeat the pairing process again while standing
closer to the door unit.
3. If
these steps are taken and pairing
isn't
working, please contact your locksmith / installer.
16
the remote control doesn't
open on the
The remote control operates on RF signal, so you need
to be within a certain proximity to the lock. Get closer
and try again.
16
