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EP2C626D24LM / EP2C622D24LM / EP2C621D24LM-AB

English

Unable to save system setup configurations...

1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it

does not.

2. Confirm whether your power supply provides adaquate and stable power.

Other problems...

1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:

http://www.asrockrack.com/support

Содержание EP2C621D24LM-AB

Страница 2: ...implied including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock Rack its directors officers employees or agent...

Страница 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Страница 4: ...2 Pre installation Precautions 18 2 3 Installing the CPU and Heatsink 19 2 4 Installation of Memory Modules DIMM 23 2 5 Expansion Slots PCI Express Slots 26 2 6 Jumper Setup 27 2 7 Onboard Headers and...

Страница 5: ...er IO Configuration 56 3 3 8 Serial Port Console Redirection 57 3 3 9 H W Monitor 60 3 3 10 Runtime Error Logging 62 3 3 11 Intel SPS Configuration 64 3 3 12 Intel VMD technology 65 3 3 13 Intel Virtu...

Страница 6: ...mation 87 4 2 1 Running The Support CD 87 4 2 2 Drivers Menu 87 4 2 3 Utilities Menu 87 4 2 4 Contact Information 87 Chapter 5 Troubleshooting 88 5 1 Troubleshooting Procedures 88 5 2 Technical Suppor...

Страница 7: ...erboard L shape Form Factor 16 7 in x 17 in 42 4 cm x 43 2 cm Quick Installation Guide Support CD 2 x SATA3 Cables 50 cm for EP2C621D24LM AB only 1 x MINISAS Cable 12G 60cm for EP2C621D24LM AB only 2...

Страница 8: ...33 R DIMM LR DIMM DIMM Size RDIMM 32GB 16GB 8GB 4GB LRDIMM 64GB 32GB Voltage 1 2V Expansion Slot PCIe 3 0 x16 2 Slot1 x16 from CPU1 Slot 2 x16 from CPU2 PCIe 3 0 x8 1 Slot 3 from CPU2 OCUlink for U 2...

Страница 9: ...DOM 2 SATA Port 12 from MiniSAS HD connector TPM Header 1 SMB Header 3 IPMB Header 1 Fan Header EP2C626D24LM EP2C622D24LM 6 x System Fans 6 pin EP2C621D24LM AB 4 x Front Fans 6 pin 2 x CPU Fans 6 pin...

Страница 10: ...t Before installing the Linux OS please first enter the BIOS settings go to Advanced Chipset Configuration and set IGPU Multi Monitor option to Disabled Environment Temperature Operation temperature 1...

Страница 11: ...ndows With this utility you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS file to...

Страница 12: ...DR4_F2 64 bit 288 pin module White UID IPMI1 USB3_1 USB3_2 1 1 NUT80_1 M2_1 NUT80_2 M2_2 IPMB_1 1 BMC_SMB_1 1 BMC_SMB_2 1 BMC_SMB_3 1 HSBP_CPU2_1 1 HSBP_CPU1_1 1 RAID_1 1 SLIMLINE1 1 FRNT_VGA1 1 TPM1...

Страница 13: ...stem Fan Connector SYS_FAN5 16 3 x 288 pin DDR4 DIMM Slots DDR4_J2 DDR_K2 DDR4_L2 White 17 3 x 288 pin DDR4 DIMM Slots DDR4_J1 DDR_K1 DDR4_L1 Blue 18 System Fan Connector SYS_FAN4 19 3 x 288 pin DDR4...

Страница 14: ...S1 47 Speaker Header SPEAKER1 48 NCSI Mode Jumper NCSI_SEL2 49 Mezzanine Card Slot MEZZ_MB_A1 50 ME Recovery Jumper ME_RECOVERY1 51 Security Override Jumper SEC_OR1 52 Mezzanine Card Slot MEZZ_MB_C1 5...

Страница 15: ...TA is managed by the first controller SSATA is managed by the secondary controller The M 2 socket M2_1 is shared with the SSATA_0 connector If you install a M 2 SATA module to the M 2 Socket M2_1 the...

Страница 16: ...2 64 bit 288 pin module White UID IPMI1 USB3_1 USB3_2 1 1 NUT80_1 NUT80_2 IPMB_1 1 BMC_SMB_1 1 BMC_SMB_2 1 BMC_SMB_3 1 HSBP_CPU2_1 1 HSBP_CPU1_1 1 RAID_1 1 SLIMLINE1 1 FRNT_VGA1 1 TPM1 USB3_5 1 SSATA_...

Страница 17: ...CPU Fan Connector CPU2_FAN1 16 3 x 288 pin DDR4 DIMM Slots DDR4_J2 DDR_K2 DDR4_L2 White 17 3 x 288 pin DDR4 DIMM Slots DDR4_J1 DDR_K1 DDR4_L1 Blue 18 Front Fan Connector FRNT_FAN3 19 3 x 288 pin DDR4...

Страница 18: ...BMC Jumper BMC_DIS1 47 Speaker Header SPEAKER1 48 NCSI Mode Jumper NCSI_SEL2 49 Mezzanine Card Slot MEZZ_MB_A1 50 ME Recovery Jumper ME_RECOVERY1 51 Security Override Jumper SEC_OR1 52 Mezzanine Card...

Страница 19: ...ATA is managed by the first controller SSATA is managed by the secondary controller The M 2 socket M2_1 is shared with the SSATA_0 connector If you install a M 2 SATA module to the M 2 Socket M2_1 the...

Страница 20: ...1 Blue 64 bit 288 pin module DDR4_D2 64 bit 288 pin module White DDR4_F1 Blue 64 bit 288 pin module DDR4_F2 64 bit 288 pin module White 1 1 NUT80_1 M2_1 NUT80_2 M2_1 1 1 1 1 1 FRNT_FAN4 CPU2_FAN1 FRNT...

Страница 21: ...rial Port COM1 LAN Port LED Indications There are two LED next to the LAN port Please refer to the table below for the LAN port LED indications Dedicated IPMI LAN Port LED Indications Activity Link LE...

Страница 22: ...TA 0 7 PCIe x16 PCIe x8 Gen3 Port 2C 2D PCIe x16 Gen3 Port 1A 1D PCIe x16 BMC SPI NCSI PCIe x8 Gen3 Port 1A 1B to Mezz Type A PCIe x8 Gen3 Port 1C 1D to Mezz Type B BMC Flash DDR4 USB2 0 x2 PCIe Gen2...

Страница 23: ...Skylake EP SATA 0 7 PCIe x16 PCIe x8 Gen3 Port 2C 2D PCIe x16 Gen3 Port 1A 1D PCIe x16 BMC SPI NCSI PCIe x8 Gen3 Port 1A 1B to Mezz Type A PCIe x8 Gen3 Port 1C 1D to Mezz Type B BMC Flash DDR4 USB2 0...

Страница 24: ...may damage the motherboard 2 2 Pre installation Precautions Take note of the following precautions before you install motherboard components or change any motherboard settings 1 Unplug the power cord...

Страница 25: ...CPU into the socket please check if the PnP cap is on the socket if the CPU surface is unclean or if there are any bent pins in the socket Do not force to insert the CPU into the socket if above situa...

Страница 26: ...alled the heatsink you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation 2 Illustration in this documentation are examples only Heatsink or fan cool...

Страница 27: ...EP2C626D24LM EP2C622D24LM EP2C621D24LM AB 21 English 5...

Страница 28: ...22 English 6 Tighten the two Middle Nuts to 12 IN LB Two turns at a time Tighten the two Corner Plunger to 12 IN LB Two turns at a time 6 1 6 2 6 3 6 4...

Страница 29: ...BLUE socket 1 CPU Configurations DIMM S 1 2 4 8 12 CPU1 A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 The symbol indicates the slot is populated 1 It is not allowed to install a DDR DDR2 or DDR3 memory module...

Страница 30: ...24 English 2 CPU Configurations DIMM S 1 2 4 8 12 16 16 20 24 CPU1 A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 CPU2 G1 H1 I1 J1 K1 L1 G2 H2 I2 J2 K2 L2 The symbol indicates the slot is populated...

Страница 31: ...EP2C626D24LM EP2C622D24LM EP2C621D24LM AB 25 English 1 2 3...

Страница 32: ...ing an expansion card Step 1 Before installing an expansion card please make sure that the power supply is switched off or the power cord is unplugged Please read the documentation of the expansion ca...

Страница 33: ...llustration shows a 3 pin jumper whose pin1 and pin2 are Short when a jumper cap is placed on these 2 pins ME Recovery Jumper 3 pin ME_RECOVERY1 Normal Mode Default ME Recovery Mode NCSI Mode Jumpers...

Страница 34: ...t the documentation that comes with your SATA DOM and check whether or not Pin 7 requires 5V power supply If the connected SATA DOM requires 5V power supply move the jumper caps placed on the SATA DOM...

Страница 35: ...evel use Chassis ID0 Jumper 3 pin CHASSIS_ID0 Chassis ID1 Jumper 3 pin CHASSIS_ID1 Chassis ID2 Jumper 3 pin CHASSIS_ID2 Reserved for system level use Reserved for system level use Chassis ID0 Jumper 3...

Страница 36: ...using the power switch RESET Reset Switch Connect to the reset switch on the chassis front panel Press the reset switch to restart the computer if the computer freezes and fails to perform a normal re...

Страница 37: ..._LED These two 2 pin headers allow you to use the Gigabit internet indicator cable to connect to the LAN status indicator When this indicator flickers it means that the internet is prop erly connected...

Страница 38: ...SSATA_2_5 SATA _0_7 SSATA_2_5 These Mini SAS HD connectors support SAS SATA data cables for internal storage devices The current SAS3 SATA3 interface allows up to 12 0 Gb s data transfer rate For con...

Страница 39: ...backplane EP2C621D24LM AB Front Fan Connectors 6 pin FRNT_FAN1 see p 10 No 26 6 pin FRNT_FAN2 see p 10 No 21 6 pin FRNT_FAN3 see p 10 No 18 6 pin FRNT_FAN4 see p 10 No 13 FAN1 SENSOR FAN_SPEED_CONTRO...

Страница 40: ...MAIN LAD2 LAD1 GND S_PWRDWN SERIRQ GND PCICLK PCIRST LAD3 3V LAD0 3VSB GND LFRAME SMB_CLK_MAIN This connector supports Trusted Platform Module TPM system which can securely store keys digital certific...

Страница 41: ...nnector supports Intel Virtual RAID on CPU and NVME AHCI RAID on CPU PCIE HDD Power Connector 4 pin HDD_PWR1 1 2 3 4 GND 12V 5V Please connect a 4 pin power cable to this connector to connect a HDD Ba...

Страница 42: ...PMB Front LAN LED Header FRONT_LED_LAN34 1 LAN3_LINK LED_PWR LED_PWR LAN4_LINK This 4 pin connector is used for the front LAN status indicator Chassis Speaker Header 4 pin SPEAKER1 1 5V DUMMY DUMMY SP...

Страница 43: ...anel is pressed the front rear UID blue LED indicator will be truned on Press the UID button again to turn off the indicator 2 9 Driver Installation Guide To install the drivers to your system please...

Страница 44: ...l a M 2 SATA module to the M 2 Socket M2_1 the internal SSATA_0 will not function and vice versa The M 2 socket M2_2 is shared with the SSATA_1 connector If you install a M 2 SATA module to the M 2 So...

Страница 45: ...film on the nut to be used Hand tighten the standoff into the desired nut location on the motherboard A B C D A B C D 20o Step 5 Align and gently insert the M 2 NGFF SSD module into the M 2 slot Plea...

Страница 46: ...bar with the following selections Item Description Main To set up the system time date information Advanced To set up the advanced UEFI features IntelRCSetup For Intel CPU and chipset settings Server...

Страница 47: ...change option for the selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to...

Страница 48: ...2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview The Main screen provides system overview information and allows you to set the system t...

Страница 49: ...on you may set the configurations for the following items CPU Configuration DRAM Configuration Chipset Configuration Storage Configuration ACPI Configura tion USB Configuration Super IO Configuration...

Страница 50: ...lity issues with some power supplies Please set this item to Disabled if above issues occur Intel Turbo Boost Technology Intel Turbo Boost Technology enables the processor to run above its base operat...

Страница 51: ...Memory Protection Processors with No Execution Memory Protection Technology may prevent certain classes of malicious buffer overflow attacks Enable Intel TXT Support Enables Intel Trusted Execution T...

Страница 52: ...State C1E for lower power consumption Hardware P States Disable Hardware chooses a P state based on OS Request Legacy P States Native Mode Hardware chooses a P state based on OS guidance Out of Band...

Страница 53: ...n the appropriate frequency automatically Numa Use this item to enable or disable Non Uniform Memory Access NUMA IMC Interleaving Select IMC Interleaving settings Channel Interleaving Select to config...

Страница 54: ...48 English Memory Rank Sparing Enable or disable Memory Rank Sparing...

Страница 55: ...ove 4G Address Space only if the system supports 64 bit PCI decoding Primary Graphics Adapter If PCI Express graphics card is installed on the motherboard you may use this option to select PCI Express...

Страница 56: ...ables or disables the ASPM support for all CPU downstream devices CPU2_PCIE1 x16 Link Width This allows you to select PCIE Link Width CPU2_PCIE1 x16 Link Speed This allows you to select PCIE Link Spee...

Страница 57: ...les or disables the ASPM support for all CPU downstream devices SLIMLIN1 2 Link Speed This allows you to select PCIE Link Speed The default value is Auto SLIMLIN1 2 ASPM Support This option enables or...

Страница 58: ...SATA Controllers SATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive Press Ctrl I to enter RAID ROM during UEFI POST process SATA ALPM Use this item to enab...

Страница 59: ...EP2C626D24LM EP2C622D24LM EP2C621D24LM AB 53 English SSATA ALPM Use this item to enable or disable SALP...

Страница 60: ...isable PCIE devices to turn on the system from the power soft off mode Ring In Power On Use this item to enable or disable Ring In signals to turn on the system from the power soft off mode RTC Alarm...

Страница 61: ...EP2C626D24LM EP2C622D24LM EP2C621D24LM AB 55 English 3 3 6 USB Configuration Legacy USB Support Use this option to enable or disable legacy support for USB devices The default value is Enabled...

Страница 62: ...Port Use this item to enable or disable the serial port Change Settings Use this item to select an optimal setting for Super IO device SOL Configuration Use this item to set SOL configuration SOL Por...

Страница 63: ...Redirection Settings and specify how your computer and the host computer to which you are connected exchange information Both computers should hhave the same or compatible settings Terminal Type Use...

Страница 64: ...be sent to restart the flow Hardware flow uses two wires to send start stop signals The options include None and Hardware RTS CTS VT UTF8 Combo Key Support Use this item to enable or disable the VT UT...

Страница 65: ...serial port Terminal Type Use this item to select the preferred terminal emulation type for out of band management It is recommended to select VT UTF8 Option Description VT100 ASCII character set VT1...

Страница 66: ...olled by BMC If Manual is selected configure the items below CPU1_FAN1 This allows you to set the CPU fan1 s speed The default value is Smart Fan CPU2_FAN1 This allows you to set the CPU fan2 s speed...

Страница 67: ...fault value is Smart Fan Smart Fan Control This allows you to set the Smart fan s level speed Smart Fan Duty Control Smart Fan Duty x x means 1 to 11 stage This allows you to set duty cycle for each s...

Страница 68: ...s S W Error Injection Support When it is set to Enabled S W Error Injection is supported by unlocking MSR Ox790 Memory Error Memory enabling and logging setup option Correctable Error Threshold Correc...

Страница 69: ...LM EP2C622D24LM EP2C621D24LM AB 63 English PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors PCIE Fatal Error Enable Use this item to enable or disable PCIe Ft...

Страница 70: ...64 English 3 3 11 Intel SPS Configuration ME Subsystem screen displays the Intel ME Subsystem Configuration information such as Operational Firmware Version and Firmware State...

Страница 71: ...to enable or disable Intel R Volume Management Device Technology in this Stack When Enabled users are allowed to configure the options below VMD port 3A Use this item to enable or disable Intel R Vol...

Страница 72: ...logy on specific root port VMD port 2B Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 2C Use this item to enable or disable Intel R Volum...

Страница 73: ...ce Technology on specific root port VMD port 3C Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 3D Use this item to enable or disable Inte...

Страница 74: ...tual RAID on CPU Intel VROC Managed Volumes Available after the RAID has been created Select to see more information about the RAID Volume All Intel VMD Controllers Select to see more information abou...

Страница 75: ...to create a RAID volume Non RAID Physical Disks Available when no RAID is created Select to see more information about the disk RAID Volumes Available after the RAID has been created Select to see mo...

Страница 76: ...ect RAID Level Enable RAID spanned over VMD Controllers Select X to enable RAID spanned over VMD Controllers Select Disks Select X to select disks Strip Size Select strip size Capacity MB Determine th...

Страница 77: ...flash drive floppy disk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli cated flash utility Pleas...

Страница 78: ...ority to change the settings in the UEFI Setup Utility Leave it blank and press enter to remove the password User Password Set or change the password for the user account Users are unable to change th...

Страница 79: ...when System is in Setup Mode Install Default Secure Boot Keys Please install default secure boot keys if it s the first time you use secure boot Enroll Efi Image Allow the image to run in Secure Boot...

Страница 80: ..._SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test Authorized Signatures Enroll Factory Defaults or load certificates from a file 1 Public...

Страница 81: ...e 1 Public Key Certificate in a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER encoded c EFI_CERT_RSA2048 bin d EFI_CERT_SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Defa...

Страница 82: ...rols Legacy UEFI ROMs priority Setup Prompt Timeout Configure the number of seconds to wait for the UEFI setup utility Bootup Num Lock If this item is set to On it will automatically activate the Nume...

Страница 83: ...ROM Display Use this option to adjust AddOn ROM Display If you enable the option Full Screen Logo but you want to see the AddOn ROM information when the system boots please select Enabled Configuratio...

Страница 84: ...support UEFI option ROM only Select Legacy only to run those that support legacy option ROM only Select Do not launch to not execute both legacy and UEFI option ROM Launch Video OpROM Policy Select U...

Страница 85: ...IN1 1 Slot OpROM To select slot Storage and Network Option ROM policty In Auto option the default is Disabled with NVMe device but it is LEgacy with other devices This item can t select Video Option R...

Страница 86: ...ry reset If Yes is selected all logged events will be erased When Log is Full Use this item to choose options for reactions to a full Smbios Event Log The options include Do Nothing and Erase Immediat...

Страница 87: ...B 81 English entries which utilize a multiple event counter The value ranges from 0 to 99 minutes View Smbios Event Log Press Enter to view the Smbios Event Log records All values changed here do not...

Страница 88: ...7 Server Mgmt Wait For BMC Wait For BMC response for specified time out In PILOTII BMC starts at the same time when BIOS starts during AC power ON It takes around 30 seconds to initialize Host to BMC...

Страница 89: ...ro disable all features of System Event Logging during boot Erase SEL Use this to choose options for earsing SEL When SEL is Full Use this to choose options for reactions to a full SEL Log EFI Status...

Страница 90: ...dress toggle to Yes and the changes take effect after the system reboots The default value is No Configuration Address Source Select to configure BMC network parameters statically or dynamically by BI...

Страница 91: ...r the IPMI web interface is Username admin Password admin For more instructions on how to set up remote control environment and use the IPMI man agement platform please refer to the IPMI Configuration...

Страница 92: ...sage Discard changes and exit setup will pop out Press ESC key or select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option the following message...

Страница 93: ...ard contains necessary drivers and useful utilities that enhance the motherboard s features 4 2 1 Running The Support CD To begin using the support CD insert the CD into your CD ROM drive The CD autom...

Страница 94: ...ult settings 3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1 Try r...

Страница 95: ...ions 1 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching...

Страница 96: ...f your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authorization RMA...

Страница 97: ...Mezz Type A M540 LAN Card Mezz Type A M540R LAN Card Mezz Type A M599 LAN Card Mezz Type A M599R LAN Card Mezz Type A M710 LAN Card Mezz Type A MX710R Storage Card Mezz Type A M3008 Storage Card Mezz...

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