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C3758D4U-2TP / C3558D4U-2OP

English

Unable to save system setup configurations...

1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it

does not.

2. Confirm whether your power supply provides adaquate and stable power.

Other problems...

1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:

http://www.asrockrack.com/support

Содержание C3558D4U-2OP

Страница 2: ...mplied including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock Rack its directors officers employees or agents...

Страница 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Страница 4: ...Holes 17 2 2 Pre installation Precautions 17 2 3 Installation of Memory Modules DIMM 18 2 4 Expansion Slots PCI Express Slots 20 2 5 Jumper Setup 21 2 6 Onboard Headers and Connectors 23 2 7 Unit Iden...

Страница 5: ...ration 47 3 3 8 Serial Port Console Redirection 48 3 3 9 H W Monitor 51 3 3 10 System Event Log 53 3 3 11 Intel SPS Configuration 55 3 3 12 Instant Flash 56 3 4 Security Screen 57 3 4 1 Secure Boot 58...

Страница 6: ...port CD Information 73 4 2 1 Running The Support CD 73 4 2 2 Drivers Menu 73 4 2 3 Utilities Menu 73 4 2 4 Contact Information 73 Chapter 5 Troubleshooting 74 5 1 Troubleshooting Procedures 74 5 2 Tec...

Страница 7: ...OP Motherboard Micro ATX Form Factor 9 6 in x 9 6 in 24 4 cm x 24 4 cm Support CD Quick Installation Guide 1 x I O Shield 1 x SATA3 Cable 60 cm 1 x Screw for M 2 Socket If any items are missing or app...

Страница 8: ...R4 ECC non ECC UDIMM and ECC RDIMM DIMM Size Per DIMM Non ECC UDIMM 4GB 8GB 16GB ECC UDIMM 4GB 8GB 16GB RDIMM 4GB 8GB 16GB 32GB DIMM Frequency Non ECC UDIMM 1600 1866 2133 2400MHz ECC UDIMM 1600 1866...

Страница 9: ...4Gb Output Supports D Sub with max resolution up to 1920x1200 60Hz Rear Panel I O Serial port 1 VGA Port D sub x 1 USB 2 0 Port 2 LAN Port C3758D4U 2TP 2 x RJ45 Gigabit Ethernet LAN ports C3558D4U 2OP...

Страница 10: ...an Speed Auto Adjust by CPU Temperature CPU Rear Front Fan Multi Speed Control Voltage Voltage Monitoring 12V 5V_AUX 3 3V_AUX CPU Vcore DRAM 1 05V 1 8V BAT Support OS OS Microsoft Windows Server 2016...

Страница 11: ...ce Manager Intel Ethernet Connection Power Management And the PCI Devices Power On is enabled in UEFI SETUP UTILITY Advanced ACPI Configuration After that onboard LAN1 2 can wake up S5 under OS If you...

Страница 12: ...you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS file to your USB flash drive fl...

Страница 13: ...B USB1 IPMI LAN UID COM1 VGA1 34 ATX12V1 REAR_FAN1 LAN2 LAN1 CPU1_FAN1 1 FRNT_FAN2 PANEL1 AUX_PANEL1 1 1 1 LED_LAN1_2 NMI_BTN1 1 T 1 R 1 ME_RECOVERY1 TPMS1 1 USB_3 1 BMC_SMB1 1 IPMB1 1 1 1 1 CHASSIS_I...

Страница 14: ...SFP _2 COM1 VGA1 34 ATX12V1 REAR_FAN1 CPU1_FAN1 1 FRNT_FAN2 PANEL1 AUX_PANEL1 1 1 1 LED_LAN1_2 NMI_BTN1 1 T 1 R 1 ME_RECOVERY1 TPMS1 1 USB_3 1 BMC_SMB1 1 IPMB1 1 1 1 1 CHASSIS_ID1 CHASSIS_ID2 CHASSIS_...

Страница 15: ...1 White 14 SATA DOM Connector SATA_0 Red 15 SATA3 Connector M1_SATA0 White 16 SATA3 Connector M1_SATA1 White 17 SATA3 Connector M0_SATA0 White 18 SATA3 Connector M0_SATA1 White 19 M 2 Socket M2_1 Type...

Страница 16: ...ort Header COM2 36 Enable Disable BMC Jumper BMC_DIS1 37 PCI Express 3 0 Slot PCIE6 38 PCI Express 3 0 Slot PCIE7 39 CPU Fan Connector CPU1_FAN1 For DIMM installation and configuration instructions pl...

Страница 17: ...lue DDR4_A1 DDR4 64 bit 288 pin module White 1 1 M2_1 5 BMC_LED1 SB_PWR1 CPU1_FAN1_LED1 FRNT_FAN1_LED1 FRNT_FAN2_LED1 REAR_FAN1_LED1 1 2 3 4 6 No Item Status Description 1 REAR_FAN1_LED1 Amber REAR_FA...

Страница 18: ...N Port IPMI_LAN 2 VGA Port VGA1 6 LAN RJ 45 Port LAN1 3 COM Port COM1 7 LAN RJ 45 Port LAN2 4 USB 2 0 Ports USB_1_2 C3558D4U 2OP 2 4 3 1 5 6 7 No Description No Description 1 UID Switch UID 5 SFP Port...

Страница 19: ...ng Yellow Data Activity Off 10M bps connection On Link Yellow 100M bps connection Green 1G bps connection There are two LEDs on each LAN port Please refer to the table below for the LAN port LED indic...

Страница 20: ...low for the LAN port LED indications SFP Port SPF _1 SPF _2 LED Indications Activity Link LED Speed LED Status Description Status Description Off No Link Off No connection Blinking Data Activity Off 1...

Страница 21: ...33 2400 SATA3 6G x4 Rear IO 2 port PCIe slot7 SIO NCT5573 BMC AST2500 Realtek 8211E RGMII VGA LPC TPM Header UART UART COM port Header TACH PWM System FAN Header CPU x1 Front x2 Rear x1 USB 2 0 USB 2...

Страница 22: ...IO 2 port PCIe slot7 SIO NCT5573 BMC AST2500 Realtek 8211E RGMII VGA LPC TPM Header UART UART COM port Header TACH PWM System FAN Header CPU x1 Front x2 Rear x1 USB 2 0 USB 2 0 USB 2 0 KR1 Cortina CS...

Страница 23: ...ike Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the compo nents 3 Hold components by the edges and do not touch the ICs 4 Whenever you uninstall any...

Страница 24: ...this configuration 1 For dual channel configuration you always need to install identical the same brand speed size and chip type DDR4 DIMM pairs 2 It is not allowed to install a DDR DDR2 or DDR3 memo...

Страница 25: ...C3758D4U 2TP C3558D4U 2OP 19 English 1 2 3...

Страница 26: ...d please make sure that the power supply is switched off or the power cord is unplugged Please read the documentation of the expansion card and make necessary hardware settings for the card before you...

Страница 27: ...in SATAPWR1 SATA DOM SATA_0 requires 5V power supply SATA DOM SATA_0 does NOT require 5V power sup ply Default Consult the documentation that comes with your SATA DOM and check whether or not Pin 7 re...

Страница 28: ...r system level use Chassis ID Jumper 3 pin CHASSIS_ID1 Chassis ID Jumper 3 pin CHASSIS_ID2 Chassis ID Jumper 3 pin CHASSIS_ID3 Reserved for system level use Reserved for system level use Chassis ID Ju...

Страница 29: ...3 3V LAD0 3VSB GND FRAME SMB_CLK_MAIN This connector supports Trust ed Platform Module TPM system which can securely store keys digital certificates passwords and data A TPM system also helps enhance...

Страница 30: ...RESET Reset Switch Connect to the reset switch on the chassis front panel Press the reset switch to restart the computer if the computer freezes and fails to perform a normal restart PLED System Power...

Страница 31: ...en peripheral equipment in the system which has slower transmission rates and power management equipment B Internet status indicator 2 pin LAN1_LED LAN2_LED These two 2 pin headers allow you to use th...

Страница 32: ...Fan connector 3 Pin CPU fans can still work successfully even without the fan speed control function If you plan to connect a 3 Pin CPU fan to the CPU fan connector on this motherboard please connect...

Страница 33: ...ds that provide management features using the IPMB Non Maskable Interrupt Button Header 2 pin NMI_BTN1 1 CONTROL GND Please connect a NMI device to this header BMC SMB Header 5 pin BMC_SMB1 BMC_SMB_PR...

Страница 34: ...RRI 1 This COM header supports a serial port module SATA DOM Power Connector 4 pin SATA_PWR1 GND 5V GND 12V Please connect a SATA power cable Clear CMOS Pad CLRMOS1 see p 6 No 10 CLRMOS1 allows you t...

Страница 35: ...pressed the front rear UID blue LED indicator will be turned on Press the UID button again to turn off the indicator 2 8 Driver Installation Guide To install the drivers to your system please insert t...

Страница 36: ...ndles all non TCP IP traffic The Secondary adapter will receive fallback traffic if the primary fails If the Preferred Primary adapter fails but is later restored to an active status control is automa...

Страница 37: ...M2_1 supports M 2 SATA3 6 0 Gb s module and M 2 PCI Express module up to Gen3 x4 16 Gb s Installing the M 2_SSD NGFF Module Step 1 Prepare a M 2_SSD NGFF module and the screw 3 2 4 5 B C D E A 1 Step...

Страница 38: ...ou are going to use the default nut Otherwise release the standoff by hand B C D E A Step 4 Peel off the yellow protective film on the nut to be used Hand tighten the standoff into the desired nut loc...

Страница 39: ...C3758D4U 2TP C3558D4U 2OP 33 English NUT1 NUT2 D E Step 6 Tighten the screw with a screwdriver to secure the module into place Please do not overtighten the screw as this might damage the module...

Страница 40: ...of the screen has a menu bar with the following selections Item Description Main To set up the system time date information Advanced To set up the advanced UEFI features Security To set up the securit...

Страница 41: ...ption for the selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bott...

Страница 42: ...2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview The Main screen provides system overview information and allows you to set the system t...

Страница 43: ...Screen In this section you may set the configurations for the following items CPU Configuration DRAM Configuration Chipset Configuration Storage Configuration ACPI Configura tion USB Configuration Sup...

Страница 44: ...may reduce CPU voltage and lead to system stability or compatibility issues with some power supplies Please set this item to Disabled if above issues occur Active Processor Cores Select the number of...

Страница 45: ...Support for power saving It is recommended to keep C3 C6 and C7 all enabled for better power saving Package C State Support Enable CPU PCIe Memory Graphics C State Support for power saving Max Core C...

Страница 46: ...writes and reads certain regions of memory and stresses then through the use of the Converged Pattern Generation and Checking CPGC engine in order to verify if the memory operation is healthy DRAM Fr...

Страница 47: ...mary Graphics Adapter If PCI Express graphics card is installed on the motherboard you may use this option to select PCI Express Onboard VGA or Onboard Hdmi as the primary graphics adapter If no PCI E...

Страница 48: ...Link Width C3558D4U 2OP Supported based on Switch Board Configuration This allows you to select PCIE6 Link Width PCIE6 Link Speed This allows you to select PCIE6 Link Speed PCIE6 ASPM Support This op...

Страница 49: ...controller 1 for SATA_0 to SATA_3 SATA AHCI LPM Use this item to enable or disable Link Power Management It is only supported by AHCI mode for SATA_0 to SATA_3 SATA ALPM SATA Aggressive Link Power Ma...

Страница 50: ...process Bootable Marvell 9172 SATA3 We recommend using Intel SATA ports Port 0 5 for your bootable devices This will minimize your boot time and get the best performance But if you still want to boot...

Страница 51: ...o enable or disable PCIE devices to turn on the system from the power soft off mode Ring In Power On Use this item to enable or disable Ring In signals to turn on the system from the power soft off mo...

Страница 52: ...Enable or disable Legacy OS Support for USB 2 0 devices If you encounter USB compatibility issues it is recommended to disable legacy USB support Select UEFI Setup Only to support USB devices under t...

Страница 53: ...able or disable the serial port Change Settings Use this item to select an optimal setting for Super IO device Serial Port 2 Configuration Use this item to set SOL configuration Select and enter the S...

Страница 54: ...gs and specify how your computer and the host computer to which you are connected exchange information Both computers should hhave the same or compatible settings Terminal Type Use this item to select...

Страница 55: ...Once the buffers are empty a start signal can be sent to restart the flow Hardware flow uses two wires to send start stop signals The options include None and Hardware RTS CTS VT UTF8 Combo Key Suppo...

Страница 56: ...rial port Terminal Type Use this item to select the preferred terminal emulation type for out of band management It is recommended to select VT UTF8 Option Description VT100 ASCII character set VT100...

Страница 57: ...e fan speed will controlled by BMC If Manual is selected configure the items below CPU1_FAN1 This allows you to set the CPU fan1 s speed The default value is Smart Fan REAR_FAN 1 This allows you to se...

Страница 58: ...tage This allows you to set duty cycle for each stage Smart Fan Temp Control Smart Fan Temp x x means 1 to 11 stage This allows you to set temperature for each stage Watch Dog Timer This allows you to...

Страница 59: ...rt Log Correctable Errors Use this item to enable or disable Correctable Mermory Error logging support Log Un Correctable Errors Use this item to enable or disable Un Correctable Memory Error logging...

Страница 60: ...54 English Log Correctable Error Use this item to enable or disable sending system event Signal on Correctable error Whea Suuport Use this item to enable or disable Windows Hardware Error Architecture...

Страница 61: ...3758D4U 2TP C3558D4U 2OP 55 English 3 3 11 Intel SPS Configuration ME Subsystem screen displays the Intel ME Subsystem Configuration information such as Operational Firmware Version and Firmware State...

Страница 62: ...isk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli cated flash utility Please be noted that the U...

Страница 63: ...or Password Set or change the password for the administrator account Only the administrator has authority to change the settings in the UEFI Setup Utility Leave it blank and press enter to remove the...

Страница 64: ...Boot Secure Boot Enable to support Windows Server 2012 R2 or later version Secure Boot Secure Boot Mode Secure Boot mode selector Standard Custom In Custom mode Secure Boot Vari ables can be configure...

Страница 65: ...ease install default secure boot keys if it s the first time you use secure boot Clear Secure Boot keys Force System to Setup Mode clear all Secure Boot Variables Change takes effect after reboot Enro...

Страница 66: ...t Key Exchange Keys Enroll Factory Defaults or load certificates from a file 1 Public Key Certificate in a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER encoded c EFI_CERT_RSA2048 bin d EFI_CERT_SHA256 384 5...

Страница 67: ...4 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test Authorized TimeStamps Enroll Factory Defaults or load certificates from a file 1 Public Key Certif...

Страница 68: ...62 English b EFI_CERT_X509 DER encoded c EFI_CERT_RSA2048 bin d EFI_CERT_SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test...

Страница 69: ...item to set the system boot order Boot Option Filter This option controls Legacy UEFI ROMs priority Boot From Onboard LAN Use this item to enable or disable the Boot From Onboard LAN feature Setup Pro...

Страница 70: ...en Logo Use this item to enable or disable OEM Logo The default value is Enabled AddOn ROM Display Use this option to adjust AddOn ROM Display If you enable the option Full Screen Logo but you want to...

Страница 71: ...ge OpROM Policy Select UEFI only to run those that support UEFI option ROM only Select Legacy only to run those that support legacy option ROM only Select Do not launch to not execute both legacy and...

Страница 72: ...Every reset If Yes is selected all logged events will be erased When Log is Full Use this item to choose options for reactions to a full Smbios Event Log The options include Do Nothing and Erase Immed...

Страница 73: ...lish entries which utilize a multiple event counter The value ranges from 0 to 99 minutes View Smbios Event Log Press Enter to view the Smbios Event Log records All values changed here do not take eff...

Страница 74: ...Server Mgmt Screen Wait For BMC Wait For BMC response for specified time out In PILOTII BMC starts at the same time when BIOS starts during AC power ON It takes around 30 seconds to initialize Host to...

Страница 75: ...ble all features of System Event Logging during boot Erase SEL Use this to choose options for earsing SEL When SEL is Full Use this to choose options for reactions to a full SEL Log EFI Status Codes U...

Страница 76: ...y DHCP If you prefer using a static IP address toggle to Yes and the changes take effect after the system reboots The default value is No Configuration Address Source Select to configure BMC network p...

Страница 77: ...MI web interface is Username admin Password admin For more instructions on how to set up remote control environment and use the IPMI man agement platform please refer to the IPMI Configuration User Gu...

Страница 78: ...sage Discard changes and exit setup will pop out Press ESC key or select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option the following message...

Страница 79: ...rive The CD automatically displays the Main Menu if AUTORUN is enabled in your computer If the Main Menu does not appear automatically locate and double click on the file ASRSetup exe from the root fo...

Страница 80: ...3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1 Try replugging the...

Страница 81: ...erify if the battery on the motherboard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keyword...

Страница 82: ...f your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authorization RMA...

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