Native resolution—
The resolution of a digital flat panel display that actually describes how many pixels are in
each row and column of the display, and which is the resolution that the display is optimized for. Your 15” Aspen
Touch Monitor has a native resolution of 1024 x 768, which means that the LCD panel has 1024 pixels on each
row, and has 768 rows. Each element of video information received from the computer/display electronics is
assigned to and displayed by a specific location on the display panel—a pixel. At resolutions other than native (see
emulation) there is not a one-to-one correspondence between the video information elements and the available
pixels on the display. The display electronics must compensate for this and cannot do a perfect conversion, thus
emulation modes never look as good as images displayed at the native resolution.
Nit—
The standard unit of luminance is the candela per square meter (cd/m
2
), or Nit.
Pixel—
Abbreviation for “picture element.” In an electronic display, the smallest complete element of the picture
that contains all possible colors and proper brightness. In your Aspen Touch Monitor, one pixel of the LCD panel
is a square “window,” with an area of about 0.3 x 0.3mm, containing three smaller windows that pass red, green
or blue light at the appropriate brightness in response to the video signal from the computer.
Polarizer—
A thin glass or plastic sheet that filters out light rays of all but a specific orientation. Light passing
through such a sheet is thus polarized.
POS—
Acronym for Point Of Sale.
Serial—
A data transmission method where each bit (a “1” or “0”) of data is passed sequentially (or serially) over
a single data path (a wire…). The most common standard for this method is called RS232. This is a very common
method of interfacing peripheral equipment to older computers. Today this method is increasingly replaced by
another method called USB (see below).
USB—
Acronym for Universal Serial Bus. A common method for interfacing peripheral equipment to computers.
It has the advantages over other serial data transmission standards of higher speeds and the ability to connect
many devices to the same port on a computer.
VESA—
Acronym for Video Electronics Standards Association. An industry trade group that promotes interoper-
ability standards within the video and computer industry. The VESA mounting pattern (75mm) for displays is used
by your Aspen Touch Monitor on the base and chassis, allowing the monitor to be quickly attached to standard
swing arms and mounting plates.
Mounting Template
A full-sized image of the metal base plate for the touch monitor is included with this manual, and may be used as
a template for creating mounting holes in a countertop, etc. Electronic versions of this manual include a file that
may be printed to create the same template. Ensure that your printed version is scaled correctly. You may check
the accuracy of your printed template by verifying that the center-to-center distances of the VESA mount pattern
are exactly 75mm or 2.95”.
Aspen Touch Solutions, Inc. Product Warranty
Aspen warrants that the Products will conform to the Specifications and be free from defects in material and
workmanship for three (3) years from date of shipment. Customer shall report any claimed defect in writing to
Aspen immediately upon discovery, and in any event, within the warranty period. Products must be returned to
Aspen within thirty (30) days of Aspen’s receipt of warranty claim notice and only after receiving Aspen’s
authorization to return products in accordance with Aspen’s Product Return Policy. In the case Customer needs
fast turnaround for product replacement, Aspen will issue advance replacements with 24 hours
(US Only)
after an Aspen
Return Material Authorization (RMA) number has been issued for Product to be returned. Warranty repairs shall be
warranted for the remainder of the original warranty period for the Product. This warranty is void if the Products
have been repaired, altered or modified in any manner by persons other than Aspen, without Aspen's prior written
approval. This warranty excludes prototypes and conditions in Products resulting from normal wear and tear.
Defects caused in whole or in part by failure to properly store, install, operate or maintain Products in accordance
with good industry practices and Aspen’s recommendations are excluded from warranty coverage. Damage
caused by use of the Product other than that which it is intended is excluded from warranty coverage. Repair or
replacement is Customer’s exclusive remedy under this warranty, except if such remedy is adjudicated inadequate,
Aspen shall refund the paid price of the Products. Aspen will pay to return the Products to Customer. The
turnaround time on repairs will usually be thirty (30) working days or less. Aspen accepts no added liability for
additional days required for repair. This warranty shall not be enlarged or modified, and no obligation or liability of
Aspen shall be created, by Aspen offering technical advice, assistance, or services relating to the Products. Before
returning Products to Aspen on warranty claim, Customer shall remove from the Products any hardware, data,
software or programs or keep backups. Aspen disclaims any liability for loss of such data in returned Products.
ASPEN MAKES NO OTHER WARRANTY OF ANY KIND WITH RESPECT TO THE PRODUCTS, except as
specified herein. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE DISCLAIMED.
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