Asoka PlugLink AV 9660, Руководство пользователя

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Troubleshooting
4–1
PlugLink AV 9660 Ethernet Adapter User’s Guide
4
Troubleshooting
Following are solutions to a few situations you might encounter. If
you do not find a solution in this chapter, contact Asoka USA
Technical Support by phone at (888) 276-5287 or through email at
support@asokausa.com.
Symptom: I can't connect to anything and there are no lights
activated on my PL9660-ETH.
Solution:
1. Unplug the device from the electrical outlet in question.
2. Locate another available outlet in your home.
3. Test the outlet by plugging in another electrical device such as
a lamp or radio.
4. Plug the PL9660-ETH into the working electrical outlet.
5. Check to see if the lights work
6. If the above does not work, the device might be defective.
7. Please contact Technical Support for instructions on returning
the device for repair or replacement.
Symptom: Some of my devices cannot connect to the Internet or
other computers in my network. The lights seem to be functionally
normally.
Solution #1:
1. Re-Initialize the PL9660-ETH device.
2. Unplug the PL9660-ETH from the electrical outlet.
3. Disconnect the Ethernet cable from the device
4. Plug the PL9660-ETH back into the electrical outlet.
5. Reconnect the Ethernet cable.