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Troubleshooting

Error messages

If an error occurs during the programme a

message is shown on the display. To exit

the message after taking measures, turn the

machine off and then back on.

The error messages that may be shown in the

display are:

Close the Door

Close the washer door and the programme will

start.

Over flow fault

1. Shut off the water tap.

2. See "Water outlet fault".

Water outlet fault

Check:

• that no objects are stuck in the drainage

hose outlet.

• that the drainage pump is not blocked by

foreign objects. Clean the pump. See the

"Care and cleaning" chapter.

• that there are no kinks in the drainage hose.

After taking measures, run the Drain

programme or press the Door opening button

(key symbol) to empty the machine. If this

does not resolve the problem, call the service

division.

Water inlet fault

Check:

• that the tap on the water pipe is open.

•

that the filter in the machine’s water intake is

not blocked.

Action:

1. Shut off the water tap.

2. Unscrew the hose.

3. Clean the filter in the intake valve on the

machine.

4. Screw the hose back on.

5. Turn on the tap.

6. Run the program again to check if the fault is

fixed.

7. If this does not resolve the problem, call the

service division.

Security fault

Call the service division!

Wash motor fault

Call the service division!

Unbalance

The machine stops the spin cycle if there is too

much imbalance. The washing machine restarts

the spin cycle and hopefully the washing is

better distributed in the drum. This procedure

can be repeated up to 10 times. If the machine

still fails to find a good balance, the programme

jumps to the next step.

The error message requires no action.

Содержание W6984W

Страница 1: ...hese are key characteristics of all our products and the reason they are greatly appreciated throughout the world To get the most out of your new machine we recommend that you read the operating instructions before using the machine The operating instructions also include information on how you can help protect the environment Operating Instructions Washing Machine ASKO W6984W WARNING Read the ins...

Страница 2: ...ls 9 Coloured cotton 9 Unbleached linen 9 Wool 10 Rayon fibres and synthetic fibres 10 Stain removal 10 Reducing allergic reactions 10 Save time and energy 10 High water level 10 Economy and efficiency 10 Detergents 10 Dyeing fabrics 11 Washing 12 Sort your laundry 12 Turn on the main power switch 12 Open the washer door and load the washing 12 Add detergent and fabric softener as required 12 Sele...

Страница 3: ...g else works the washer door can be opened as follows 24 The machine will not start 24 Wet washing still in the machine 24 Error messages 25 Technical information 26 Information on energy labelling 26 Information for test institute 27 Technical data 27 Transport protection 28 Positioning the washing machine 29 Adjusting the feet 29 Connection to water supply 29 Drainage connection 30 Electrical in...

Страница 4: ...ogramme selector or Start Stop to save and to move on to the clock and time display settings Time display options The time is shown on the display 1 Turn the programme selector and choose whether 12h 24h or remaining time is displayed Press the programme selector or Start Stop to confirm Once you have made a selection the menu for setting the clock will open Once you have made a selection the prog...

Страница 5: ...in how to use the machine from the person responsible for their safety Children must be watched to ensure they do not play with the machine The emergency door opening tool is attached to the rear of the detergent compartment Remove the detergent compartment from the machine and remove the emergency door opening tool Installation See the Installation chapter Overflow guard function If the machine s...

Страница 6: ...dren In order to prevent children from starting a programme or changing one that has already started you can activate the Child safe Start option Activate child safety catch for detergent compartment On the inside of the detergent compartment is a child safety catch Activated child safety catch Inactivated child safety catch When the child safety catch is activated you must press the release butto...

Страница 7: ...cription of the washing machine 1 Main power switch 2 Dispenser 3 Programme panel 4 Serial number plate on inside of washer door 5 Drainage pump cover 6 Drainage pump behind cover 7 Washer door 1 7 5 6 2 3 4 ...

Страница 8: ...spenser 1 4 5 6 2 3 A B C 1 Pre wash 2 Main wash with liquid detergent Use the separator A 3 Main wash with powder detergent Do not use the separator 4 Fabric softener 5 Release button 6 Child safety catch ...

Страница 9: ...n excess dye and should therefore be washed separately the first few times 3 Turn delicate items inside out This reduces the risk of burling and fading 4 Empty pockets and wash them inside out if possible Laundry labels Look at the item s laundry label The table below shows suitable wash programmes for different materials and wash loads Using modern washing machines and detergents for example comp...

Страница 10: ... load the machine with more than 2 5 kg of laundry Advice and tips before washing Reducing allergic reactions The washing machine has a Super Rinse option Use this for people with sensitive skin such as those with allergies and small children Save time and energy Use the Everyday wash programme to save time and energy This programme has a shorter main wash than Standard cotton 40 C 60 C but is oft...

Страница 11: ... if the fabric to be dyed is a blended material such as polyester cotton NOTE Add the dye directly to the washing drum not to the detergent compartment After dyeing you should run the machine empty using the same program Use the normal amount of detergent NOTE Due to environmental concerns we discourage the use of strong chemicals When using agents for bleaching or stain removal there is a risk of...

Страница 12: ...hich type of detergent is suitable for which temperature Powder detergent Pour the powder into the compartment for the main wash and pre wash as well if desired Liquid detergent When using a liquid detergent observe the detergent manufacturer s recommendations We recommend using a laundry ball with thick detergents In the main detergent compartment use the section wall A see figure in the section ...

Страница 13: ...mportant to select a temperature and time suited to how soiled the laundry is The spin speed can be selected freely 4 Heavy Programme for heavily soiled laundry with dirt that needs to be fully dissolved before the main wash A pre wash is used to do this The machine adapts the programme time and water consumption to the load size 5 Standard cotton 40 C 60 C Program for normally to heavily soiled l...

Страница 14: ...ust not be used with the membranes found in some outer garments A washing temperature up to 60 C and a spin speed up to 1200 rpm can be selected 9 Synthetics Programme for delicate garments made of synthetic fibre mixed fibre rayon and easy care cotton The maximum temperature is 60 C but follow the washing instructions for each garment Many synthetics will come clean at 40 C Garments worn next to ...

Страница 15: ...t and content variations in the power supply and selected options In the examples provided here the rinse setting is set to Normal and no options are selected If you use large amounts of detergent such as non compact powder and find that the amount you want to use does not fit in the compartment you can remove the insert and dose directly in the compartment We recommend that all test institutes re...

Страница 16: ...elect speeds between 400 and 1800 rpm no spin or no drain The maximum spin speed varies according to the programme selected The speed is shown in the display means that the programme does not include a spin cycle and ends by draining No drain means that the programme does not include a spin cycle and ends with the water from the final rinse still in the machine The washing will remain covered by t...

Страница 17: ...es in the additional water for the high water level about 15 minutes after the main wash has started Delayed start When you select Delayed start the machine will start 0 5 24 hours after you press the Start Stop button This option cannot be used with Time program 1 Select Delayed start by pressing the programme selector until the clock symbol is highlighted and the current start and finish times a...

Страница 18: ...her door The machine continues automatically from the point where the programme was interrupted Stopping or changing a programme You can stop a programme by pressing the Start Stop button for three seconds Stop appears in the display To restart the machine select a new programme add any extra detergent needed and press the Start Stop button NOTE Do not open the detergent compartment while the mach...

Страница 19: ...g 5 If you do not want to select any more settings turn the program selector anticlockwise to the program you want Door opening The default setting is for the washer door to open automatically when the programme has finished If for any reason you do not want the door to open automatically you can programme the machine so that the door only opens when you press the Door opening button key symbol 1 ...

Страница 20: ...thes from lying in the same position and getting creased This is a useful feature if you can t take the washing out straight away 1 Turn the programme selector until Anti crease appears on the right of the display 2 Press the programme selector again to access the options menu on the right of the display 3 Turn the program selector to select Off or On 4 Press the program selector to save your sett...

Страница 21: ... want Spin option If you have a problem with resonance frequencies where your machine is positioned you can try changing the spin setting Choose between four preset options Select language 1 Turn the programme selector until Language appears in the middle of the display 2 Press the programme selector again to access the options menu on the right of the display 3 Turn the programme selector to choo...

Страница 22: ...y items and so forth from the pump housing and the cover Also check that the pump blades right at the back rotate 6 Screw on the cover replace the drainage hose on the hatch pin and close the hatch Cleaning the detergent compartment Pull out the detergent compartment using the release button Rinse the compartment and scrub it clean The cover in the fabric softener compartment can be removed NOTE D...

Страница 23: ...ace under the agitator Such objects can rust and cause spots on clothing Nails and other sharp objects can cause holes in fabrics Do as follows 1 Insert a screwdriver or the like into the hole on the agitator as illustrated and carefully pry to the left 2 Use your other hand to grasp the agitator and pull it towards you 3 the agitator 4 Remove any objects 5 Place the agitator in the mounting hole ...

Страница 24: ...d insert it into the slot on the right hand side of the washing machine door latch The key is attached on the back wall of the detergent dispenser Remove the detergent dispenser from the washing machine and take the door opening key D Push the tool upwards to open the washer door After use store the emergency door opening key C in the dedicated compartment B see image in the section Dispenser If i...

Страница 25: ...pty the machine If this does not resolve the problem call the service division Water inlet fault Check that the tap on the water pipe is open that the filter in the machine s water intake is not blocked Action 1 Shut off the water tap 2 Unscrew the hose 3 Clean the filter in the intake valve on the machine 4 Screw the hose back on 5 Turn on the tap 6 Run the program again to check if the fault is ...

Страница 26: ...cotton 60 C with half load Tt 60 140 minut Algodón Standard cotton 40 C with half load Tt 40 130 minut Noise emissions Wash phase 41 dB A re 1 pW Wash phase 70 dB A re 1 pW 1 Based on 220 standard cleaning cycles for Algodón Standard cotton 60 C and 40 C full and half load and consumption in accord ance with the low power modes The actual energy consumption will depend on how the machine is used 2...

Страница 27: ...must be selected Energy labelling European test standard EN 60456 Washing program Standard cotton 40 C 60 C 8 kg cotton Connection Cold water 15 C Test method for noise measurement IEC 60704 2 4 Technical data Height 850 mm Width 595 mm Depth 585 mm Weight 76 kg Cylinder volume 60 l Rated power See type plate Heater output See type plate Water pressure 0 1 1 MPa 1 10 kp cm2 10 100 N cm2 Wash drum ...

Страница 28: ... Push the plastic covers into the three holes that contained the plugs Save the plastic plugs in case the machine is moved in the future NOTE If the machine is to be transported the bolts and plastic plugs for locking the machine during transport must be installed to prevent damage to the machine through shaking If the transport bolts or plastic plugs have been lost you can order new ones from you...

Страница 29: ...ise that the machine produces to a minimum by adjusting the feet so that the machine is steady and balanced on the floor Tighten the lock nuts Locking nut Connection to water supply Water connection should be carried out by an appropriately qualified person Connect the machine using the accompanying supply hose Water pressure should be 0 1 1MPa approx 1 10kp cm2 10 100N cm2 There should be a stopc...

Страница 30: ... mm above the floor The internal diameter of the hole should be at least 18 mm Cut the nipple Remove burrs from the hole See the illustration At least 18 mm Electrical installation Connect the machine by plugging it into an earthed wall socket The electrical wall socket must be placed outside of the installation area to be easily accessible Connection on delivery The machine is supplied as 1 Phase...

Страница 31: ...on and serial number can be found on the type plate on the inside of the washer door Residential ASKO Products Used Exclusively for Household Personal Purposes Two 2 Years limited Warranty Any warranty service claims for residential ASKO Products must be filed with ASKO within two 2 years from date of purchase Service will be provided during normal business hours Model designation Type plate Seria...

Страница 32: ... SWITCH SELECT A PROGRAMME You select a programme by turning the programme selector The selected programme is shown in the display CLOSE THE WASHER DOOR AND PRESS THE START BUTTON The time remaining is shown in hours and minutes ADD DETERGENT AND FABRIC SOFTENER AS REQUIRED The detergent packaging will have recommendations for how much detergent you should use With only a small amount of washing i...

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