EN 18
General
If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website ‘
www.asko.com
’.
Symptom
Possible cause
Solution
The display lights up when the hob
is activated for the first time.
This is the standard
set-up routine.
Normal operation.
A slight smell is noticeable the first
few times the hob is used.
The new appliance is heating up.
This is normal and will disappear
once it has been used a few times.
Ventilate the kitchen.
A cooking zone suddenly stops
working and you hear a signal.
The preset time has ended.
Stop the bleep by pressing the
timer key.
The hob is not working and
nothing appears in the display.
There is no power supply due
to a defective cable or a faulty
connection.
Check the fuses or the electric
switch (if there is no plug).
A fuse blows as soon as the hob is
switched On.
The hob has been wrongly
connected.
Check the electrical connections.
Error code Er 03
The control panel is dirty or has
water lying on it.
Clean the control panel.
You have pressed two or more
keys at the same time.
Do not operate more than one key
at the same time.
Error code Er
Other defect
Contact the service department.
In case of an operation failure or if the faults / error indication does not disappear,
disconnect the cooking hob from the power mains for a few minutes (undo the fuse or
turn of the main switch); then, reconnect it to the power mains and turn on the main
switch key. If the problems persist, call a service technician.
TROUBLESHOOTING
