®
Electric
Fireplace
Warranty
Information
LIMITED WARRANTIES
The following Limited Warranties are given only to the original retail purchaser, subject to all the
terms and conditions below. These Limited Warranties are non-transferable:
Ashley Furniture Industries, Inc. (the
“
Warrantor), subject to all the limitations and exclusions
described in these Limited Warranties, warrants the following products and parts against material
manufacturing defects for the duration set forth next to that product or part in the table below.
Product or Part
Limited Warranty
Duration
Labor
Coverage
Fireplace Unit
Fireplace Unit means the electrical
components, circuit boards, heating
element, blower, remote control,
metal, buttons, thermostat, sensors,
molded logs (or the equivalent) and
glass.
1 Year Limited
Warranty from
date of purchase
1 Year from
date of
purchase
LIMITATIONS AND EXCEPTIONS
The following limitation and exceptions apply to the Limited Warranties:
Remedy
Under these Limited Warranties, for all products, the sole liability of Warrantor is limited to repair, or
at its option, replacement the applicable product or part not in conformity with these Limited
Warranties. REFUNDS ARE NOT AVAILABLE. If within the warranty period, identical materials are
unavailable at the time of repair or replacement, Warrantor reserves the right to substitute materials
of equal or better quality.
In addition, during the period of any applicable Labor Coverage, Warrantor will pay, within one
year from the date of purchase, reasonable and customary labor rates to repair or replace the
defective parts (at Warrantor
’
s so le option) and shipping costs from the retailer to and from
Warrantor, at no charge to the original retail purchaser. After the expiration of the Labor
Coverage or for all products or parts not covered by Labor Coverage, the original retail
purchaser will be responsible for labor, packing, and all shipping and transportation costs. The costs
associated with transporting the Fireplace Unit or parts from your home to the retailer or from the
retailer to your home are excluded from all Limited Warranties.
Any item repaired or replaced under these Limited Warranties will be covered by the Limited
Warranties for the remainder of the original warranty period only.
All Products
These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-
residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model,
(iii) any merchandise purchased
“
as is
”
or second-hand, (iv) any merchandise purchased at a
distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi)
merchandise obtained from a rental retailer. All warranties, whether express or implied, cover only
normal household usage. No warranty, express or implied, applies to any condition resulting from
misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or
inadequate maintenance, cleaning or care. These Limited Warranties are null and void if the
Fireplace Unit has been moved from original point of delivery to consumer.
Chemical Treatments
These Limited Warranties do not cover damages or defects caused by use of chemical treatments
or protective coatings on the finish by the retailer or the original retail purchaser, and any such
chemical treatments or protective coatings voids all warranties of Warrantor.
Modifications to Products
These Limited Warranties do not apply to any products that have been altered by any person,
dealer, or company without the express written authorization of Warrantor.
Implied Warranties
IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
IMPOSED ON THE SALE OF THIS FIREPLACE UNIT AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
DISCLAIMER
NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF WARRANTOR WITH
RESPECT TO THE F I R E P L A C E U N I T AND ITS PARTS, OR THE OPERATION, REPAIR, OR
REPLACEMENT OF THE FIREPLACE UNIT AND ITS PARTS. FURTHERMORE, NO REPRESENTATIVE OF
WARRANTOR OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR
MODIFICATIONS TO THESE LIMITED WARRANTIES.
SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO
EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-
PARTY. WARRANTOR SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED
BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES.
IN NO EVENT SHALL WARRANTOR BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
SUCH AS LOSS OF USE, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER
INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT EVEN IF IT HAD REASON TO KNOW
IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL WARRANTOR
’
S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT
OR ITS REPLACEMENT.
This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state.
CAUTION
While in use and for several minutes after use, the Fireplace Unit may get hot. Keep
children away from the Fireplace Unit at all times to avoid burn, shock, serious injury or
death.
Always supervise children to ensure they do not play with or touch the Fireplace Unit. See the
Fireplace Unit User Guide for additional important warnings and instructions.
CLAIM PROCEDURE
To obtain warranty services, the original retail purchaser must comply with the requirements of this
Claim Procedure.
Contact the Signature Design by Ashley authorized retailer from whom you purchased your
Firep la ce Un it, to obtain warranty service. All claims must include the original bill of sale, the
product serial number, and be filed within the applicable warranty period. Warrantor reserves
the right to require defective parts be returned upon request. You must make arrangements
with the retailer to schedule the transportation of the F i r e p l a c e U n i t or parts from your
home to the retailer or from the retailer to your home. If the retailer from which you purchased
the F i r e p l a c e U n i t has closed and you need service, contact Ashley in writing or call our
Customer Service.
Signature Design by Ashley Brand Warranty and Retailer Information
Ashley Furniture Industries, Inc.
Attn: W arra n ty De p artm e n t
One Ashley Way
Arcadia, WI 54612
Customer Service Phone Number: 800-477-1117
©
October 2013, Ashley Furniture Industries, Inc. All rights reserved.
Signature Design by Ashley is a registered trademark of Ashley Furniture
Industries, Inc.
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