Removing USB Drivers
You use a Remove utility to remove ARRIS USB drivers. The 64-bit version of Vista
uses a special utility. All other versions of Windows use another single utility.
Removing USB Drivers (all but 64-bit Vista)
If you connect the Telephony Modem USB cable to your computer before inserting
the ARRIS driver installation CD, Windows may install a “composite” USB driver
that does not properly support the Telephony Modem. To correct this problem, you
must first remove the composite driver using the Remove utility on the ARRIS driver
installation CD. Follow these steps to use the Remove utility:
WARNING
Potential equipment damage
Do not use a mini CD in a slot-loading drive without using a mini CD
adapter. Damage to the drive may result. A mini CD can be used in most
tray-loading drives without an adapter.
1
Insert the ARRIS driver installation mini CD.
2
Navigate to the CD drive.
3
Double-click the
Remove
utility in the CD window file list.
The Remove utility runs and prompts you to click OK to remove the USB
driver, or click Cancel to quit.
4
Click the
OK
button.
The Remove utility removes the driver and displays the following message:
5
Leave the CD in the drive, reconnect the Telephony Modem, and install the
USB driver as appropriate for your operating system.
Touchstone TM722 Telephony Modem User’s Guide
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