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Chapter 3
Getting Started
About Your New Telephony Gateway
The Touchstone TG2492 Telephony Gateway is DOCSIS and Euro-DOCSIS compliant with
the following features:

Speed: up to twenty four times faster than DOCSIS 2.0 cable modems.

Convenience: supports Ethernet and 802.11a/b/g/n/ac wireless connections; both can
be used simultaneously

Flexibility: provides two independent lines of telephone service as well as high speed
data

Compatibility:

Data services: DOCSIS 3.0 and Euro-DOCSIS 3.0 compliant and backward-
compatible with DOCSIS 2.0 or 1.1; supports tiered data services (if offered by your
cable -company)

Telephony services: PacketCable™ 2.0 compliant
The TG2492 provides:

2.4 GHz radio and 5 GHz radio for wireless 802.11a/b/g/n/ac connectivity

Four Ethernet ports for connections to non-wireless devices

Up to two lines of telephone service

DOCSIS 3.0 and Euro-DOCSIS 3.0 compliant

One USB host port (supported features determined by your cable company)
What's in the Box
Make sure you have the following items before proceeding. Call your cable company for
assistance if anything is missing.

Telephony Gateway

External AC Power Adapter and Power Cord

Wireless Connection Configuration Guide

Ethernet Cable

End User License Agreement
Release 24 STANDARD 1.1 March 2015 Touchstone TG2492 Telephony Gateway User Guide 10
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.