Chapter 3
:
Product Overview
Release STANDARD 1.6 September 2015
Touchstone CM3200 Cable Modem User Guide
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
12
Modem Label
The cable modem label is located on the bottom of the CM3200. It contains specific cable
modem ID information that you may need when contacting your service provider or ARRIS
Technical Support.
To receive Internet service, you may have to contact your service provider for assistance. You
may need to provide the following information listed on the cable modem label:
1. Cable Modem model name (CM3200)
2. Cable Modem serial number (S/N)
3. Cable Modem MAC address (CMAC)