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In the event of a warranty claim, or if service is required 

for this product, please contact Aroma

®

 customer service 

toll-free at: 

1-800-276-6286 | [email protected]

 

M-F, 8:30am-4:30pm, Pacific Time

www.AromaCo.com

Aroma Housewares Company  

6469 Flanders Drive, San Diego, CA 92121, U.S.A.

 

Limited Warranty

Aroma Housewares Company warrants its products 

against defects in material and workmanship for one year 

from the provable date of purchase in the United States.
Within this warranty period, Aroma Housewares Company 

will repair or replace, at its discretion, defective parts at no 

charge. Proof of the date of purchase, such as the original 

dated sales receipt, will be required with any request for 

warranty repair or replacement. All liability is limited to the 

amount of the purchase price.
This warranty does not apply if the warranty period 

expired; the product has been modified by any 

unauthorized service center or personnel; the defect 

was subject to abuse, improper use not conforming to 

product manual instructions, or environmental conditions 

more severe than those specified in the manual and 

specification, neglect of the owner or improper installation; 

the defect was subject to Force Majeure such as flood, fire, 

lightning, earthquake, other natural calamities, war. The 

warranty excludes accessories and replacement parts.  

This warranty is void if the product is used for other than 

single-family household use or subjected to any voltage 

and waveform other than as specified on the rating label 

(e.g., 120V 

~

 60Hz).

Aroma's sole obligation under the warranty shall be to 

replace the defective product with a working one or a 

similar model of equivalent value, if the same model is 

not available, in the occurrence of any failure or defect 

covered under the warranty during the warranty period. 

Refurbished items or items not purchased through an 

authorized retailer are not eligible for warranty claims. 

Transportation charges on parts, or products in whole, 

submitted for repair or replacement, under this warranty, 

must be borne by the purchaser.  
This warranty gives you specific legal rights, which may 

vary from state to state, and does not cover areas outside 

the United States.

Service & Support

Note:

 ·Proof of purchase is 

required for all warranty 

claims.

 ·Failure to register your 

product will not diminish 

your warranty rights.

 ·Not satisfied with your 

Aroma

®

 purchase? Our 

product experts can 

help! 

Before returning, 

please contact 

Customer Service at 

1-800-276-6286

 for 

product support, helpful 

tips and more!

6.

To Clean

1.  Turn the temperature control dial to OFF then 

remove the plug from the wall outlet. 

2.  Allow the unit to completely cool.
3.  Wipe the hot plate body with a damp cloth and 

non-abrasive household detergent. 

4.  Clean the heating element surface with 

household cleaning powder then wipe clean 

with a damp cloth.

5.  Dry all parts thoroughly before next use.

Before First Use

Caution:

Using the hot plate

1.  Place the cookware to be used onto the heating 

element.

2.  Ensure that the temperature control dial is set to 

OFF then plug the power cord into an available 

120V AC outlet. 

3.  Turn the temperature control dial to the desired 

heat setting.

4.  Cook food as instructed by the recipe. 
5.  When finished cooking, turn the temperature 

control dial to OFF and remove the plug from the 

wall outlet.

7.

Do not operate the hot   

plate without cookware 

atop the heating 

element, unless you 

are following the initial 

cleaning instructions in 

"Before First Use".
Do not touch the 

heating element or the 

body of the hot plate 

while in operation as it 

will be extremely hot.
Always wait for the 

heating element to 

cool completely before 

cleaning or storing.
Avoid dripping liquids 

on the surface of the hot 

plate while cooking.
Do not use harsh or 

abrasive cleaners on 

the hot plate or heating 

element.

Note:

Helpful

Hints:

For best results, we 

recommend only using 

cookware  with flat 

bases and diameters 

between 6½-7 inches 

and a maximum 

capacity of 1½ quarts.

 ·Any other servicing 

should be performed 

by Aroma

®

 Housewares. 

 ·Due to the 

manufacturing process, 

it is normal for smoke 

and odors to be emitted 

during the first use.

1.  Read all instructions and important safeguards.
2.  Remove all packaging materials and check that 

the item has been received in good condition. 

3.  Tear up all plastic bags and dispose of them 

properly as they can pose a risk to children.

4.  Clean the hot plate body with a damp cloth then 

wipe dry.

5.  Ensure that the temperature control dial is set to 

OFF then plug the power cord into an available 

120V AC outlet.

6.  Heat the hot plate on the highest setting for 15 

minutes until any smoke and/or odors have 

completely dissipated.

7.  Once smoke and/or odors have ceased to emit, 

turn the temperature control dial to OFF then 

remove the plug from the wall outlet. 

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