Trouble Shooting
Warranty Information
Each smoke detector has to be free from defects in material and workmanship
under normal use and service for a period of 2 years from the date of
purchase. During the specified warranty period, we will repair or replace any
defective smoke detector that is returned. Please contact us at
and include your name, address, phone number and
order number along with a brief description of what is wrong with the unit.
Damage from neglect, abuse or failure to adhere to any of the enclosed
instructions will result in termination of the warranty, and the unit will not be
replaced or repaired.
This warranty shall not apply to the smoke detector if it has been damaged,
modified, abused or altered after the date of purchase or if it fails to operate
due to improper maintenance.
The manufacturer shall have no liability for any personal injury, property
damage or any special, incidental, contingent or consequential damage of any
kind resulting from gas leakage, smoke, fire or explosion.
Problem
Method of disposal
The smoke detector does
not sound when testing
Please check whether the smoke detector is
activated.
Red LED flashes and the
smoke detector delivers
one beep every 60
seconds
The battery is low.
The smoke detector
delivers one beep
every 40 seconds
1.
Clean the smoke detector, please refer to
the “maintenance and cleaning” section.
2.
The alarm is malfunctioning. Contact the
retailer to replace it if the warranty is still in
place.
Nuisance alarms
triggered intermittently
or when residents are
cooking, taking showers,
etc.
1.
Press test button to put smoke detector in
silence mode.
2.
Clean the smoke detector. Please refer to
the “maintenance and cleaning” section.
3.
Move the smoke detector to a new location.
