fReQUenTly asKed QUesTIons
If the power goes out, do I lose my Interactive Guide?
•
you will lose the guide for approximately five minutes.
Program information will then begin to appear. Future
programming information and access to all features will be
restored shortly thereafter.
•
All recordings that were saved prior to the power loss are
preserved, as well as future recording schedules. you miss
only the recordings that were scheduled to be recorded while
the power was out.
What if I missed a Pay-Per-View movie/event that I ordered?
Don’t worry. If you weren’t home to actually tune to the movie
or event, you won’t be billed. The Interactive Guide only gives
you a reminder—you will not be charged for anything you did
not tune to. however, the PVR will automatically tune to the
channel and you will be charged for the program if you have
setup a recording for the program.
How do I get out of a screen I am stuck in?
•
Press EXIT or LIVE TV on your remote control to return to
TV “last viewing” mode.
•
Or, press the LAST key to back out of the Interactive Guide,
one menu at a time.
Why am I getting sound out of only one speaker?
If you’re getting sound out of only one speaker, you may have
a loose connection. Check the back of your TV, speakers and
receiver to make sure all cables are connected properly, no
wires are frayed and no plugs are bent or broken.
How many tuners does my PVR have?
your PVR has two tuners so that you can
•
record two
channels at the same time,
•
record one channel and watch
another or
•
record two channels and watch a 3rd program
from your PVR recordings library.
Can I record or watch two programs at the same time?
yes, you can use the SWAP button with your PVR remote to
change from one tuner to the other.
Can the PVR play back a high definition recording while
another HD program is being recorded?
yes. In fact, you can record two programs at once while
watching a previously recorded program from the PVR
recordings library for both hD and regular programming.
Can I set the PVR to skip commercials as it is recording?
No. you can only fast forward through commercials if you’re
watching a previously recorded program.
How can I catch up to the live point of a program after I’ve
paused it?
Press the LIVE TV button or the button on the remote. Or,
you can fast-forward to the point of live programming. The
on-screen indicator will display “LIVE”.
The guide has locked up. Neither the buttons on the remote,
nor the buttons on the terminal itself work.
Contact Armstrong at 1.877.277.5711.
How do I adjust the flip/browse banner if it is interfering with
the closed caption text?
Go to the SETUP, if the Flip/Browse banner is interfering with
closed caption text, go to the SETUP option of the MAIN
MENU, choose the GUIDE option and then press the ARROW
button to switch the position of the FLIP/BROWSE bar or
change on-screen duration.
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