Armstrong International
IOM-706 V2.0
Flo-Direct Water Heater
Page 44 of 45
Limited Warranty and Remedy
Armstrong Hot Water, Inc. ("Armstrong") warrants to the original user of those products supplied by it and used in the service and
in the manner for which they are intended, that such products shall be free from defects in material and workmanship for a period
of one (1) year from the date of installation, but not longer than 15 months from the date of shipment from the factory [unless a
special warranty period applies, as listed below]. This warranty does not extend to any product that has been subject to misuse,
neglect, or alteration after shipment from the Armstrong factory. Except as may be expressly provided in a written agreement
between Armstrong and the user, which is signed by both parties, Armstrong DOES NOT MAKE ANY OTHER REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. The sole and exclusive remedy with respect to the above
limited warranty or with respect to any other claim relating to the products or to defects or any condition or use of the products
supplied by Armstrong, however caused, and whether such claim is based upon warranty, contract, negligence, strict liability, or
any other basis or theory, is limited to Armstrong's repair or replacement of the part or product, excluding any labor
or any other cost to remove or install said part or product, or, at Armstrong's option, to repayment of the purchase price. As a
condition of enforcing any rights or remedies relating to Armstrong products, notice of any warranty or other claim relating to the
products must be given in writing to Armstrong: (i) within 30 days of last day of the applicable warranty period, or (ii) within
30 days of the date of the manifestation of the condition or occurrence giving rise to the claim, whichever is earlier. IN NO EVENT
SHALL ARMSTRONG BE LIABLE FOR SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING,
BUT NOT LIMITED TO, LOSS OF USE OR PROFITS OR INTERRUPTION OF BUSINESS. The Limited Warranty and Remedy terms
herein apply notwithstanding any contrary terms in any purchase order or form submitted or issued by any user, purchaser, or third
party and all such contrary terms shall be deemed rejected by Armstrong.
Special Warranty Periods are as follows:
• The stainless steel structure and stainless steel internals (flame tube, pall rings, supports, etc.): Ten (10) years from the date of
installation, but not longer than one hundred twenty-three (123) months from the date of shipment, provided only clean potable
water is heated and commercially available fuel is used.
• The other components on the Flo-Direct, such as valves, combustion equipment, electrical controls, and the burner: Two (2)
years from the date of installation, but not longer than twenty-six (26) months from the date of shipment.
